Mark talks us through his reflections on the whole market trying to replicate Sensee’s original homeworking model in recent times, how the have retained their USP in this market, and the difference between having people working from home, and a true homeworking model. 

We hear about truly flexible scheduling and planning with self-selecting shifts, diversity, BYOD, how they developed their IP around information security, and how they have begun sharing this to the market, and shares their approach to attract, recruit, train and onboard in a remote and virtual world, so people feel they really are part of the team and have a great experience. 

Mark shares his thoughts on the current and future challenges around recruitment, pay and retention across the industry,  and we hear about his love of nature and passion for tree planting and wild water swimming!