Market Trends and Solutions

Market Trends and Solutions

By Ronak AgarwalTechnology
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Market Trends and Solutions episodes

  • MasterClass on "Digital Workplace and Future of Work" Trends!

    Welcome to a new podcast on Agarwalronak.com Like-Minded Show.


    Podcast Quick Recap

    In this episode, Ronak Agarwal interviews Mrinal Rai, an industry veteran with over 16 years of experience in IT trends. They discuss topics like the digital workplace, the future of work, and end-user experience.


    Takeaways

    - The digital workplace encompasses the use of technology to create a personalized and efficient work environment for employees.

    - Measuring the end-user experience is crucial for improving workplace solutions and achieving business outcomes.

    - The trend in the digital workplace is towards verticalization, where technology is tailored to specific industries and business functions.

    - The role of HR has evolved in the digital workplace, focusing on employee well-being and creating strategies based on feedback from IT.

    - Chief People Experience Officers are emerging as leaders in the IT industry.

    - Sustainability and diversity are becoming important areas of focus, with dedicated roles such as Head of Sustainability.

    - AI is being used to improve end user services and drive business outcomes.

    - Maintaining a balance between technology and the human element is crucial.

    - ISG Global differentiates itself by ensuring that providers deliver on their promises.

    - The industries being transformed the most are banking and financial services, healthcare, and education.

    - Organizations should focus on defining their digital workplace strategy and leveraging AI technologies to add value and elevate their roles.


    Keywords

    #digitalworkplace #futureofwork #enduserexperience #ITtrends #research #analysis #workplacesolutions #challenges #experience #verticalization #businessoutcomes #ChiefPeopleExperienceOfficer #sustainability #diversity #AI #enduser #ISGGlobal #banking #financial #healthcare #education


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    For any queries, email on "[email protected]"


    About Mrinal Rai

    Industry Analyst with more than 16 years of experience covering key trends in IT services industry and thought leadership: He covers broad areas in digital technologies, transformation, service providers capabilities and IT services market. Author of vendor comparison reports, whitepapers, research articles, customized notes on related topics. Frequently quoted by media, he has also been quoted by key technology publications such as TechTarget, SHRM, CIODive, CMSWire and Dell Perspectives. He was the first runner-up for the 2023, Analyst of the Year in APAC award by IIAR.


    About Ronak Agarwal

    Ronak Agarwal is a Senior Digital Workplace Consultant leading Global Presales team and is based out of London, UK. He is a Blogger at agarwalronak.com, Podcaster on Youtube, Spotify and other leading Podcast Platforms and hosts a show called “Like-Minded”. He is also an ECB Certified Cricket Coach & A Spiritual Seeker.


    Born and Raised in India and now living in London, Ronak Agarwal was a shy & introverted kid, who always thought of great potential for himself by serving others. At the age of 16, Ronak Agarwal left his home to study Science and Engineering. Ronak Agarwal always had a desire to achieve something entrepreneurial in nature but did not know how to do it. Then he gathered strength, felt motivated and opened his own restaurant in India. His interests led him into Stock Markets and now he is also sharing his Workplace Experience using Blogs and Podcasts at agarwalronak.com


    Please Like and Subscribe for more content!

    Please feel free to suggest topics and speaker names in the comments!
    Thanks for Watching!

    51 min
  • Investing in AI and Automation Solutions for a Better Future

    ****Follow Ronak Agarwal on Social Media Handles:

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    Youtube: https://www.youtube.com/@agarwalronak7
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    Fb: https://www.facebook.com/agarwalronakblog
    X: https://twitter.com/ronak_agarwal7
    Website: https://agarwalronak.com⁠
    For any queries, email on "[email protected]"
    **Listen to Ronak Agarwal on:
    https://agarwalronak.com/excited-to-launch-our-podcasts-videos-on-spotify-and-youtube/
    Spotify: ⁠https://podcasters.spotify.com/pod/show/agarwalronak
    Google Podcast: ⁠https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9kYjdhZWEwMC9wb2RjYXN0L3Jzcw
    Itunes: https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191
    Amazon Music: https://music.amazon.co.uk/podcasts/6a35c3f2-3801-422a-8446-5a4a87db16ea/market-trends-and-solutions


    **Podcast Summary

    In this episode, Ronak Agarwal interviews Michael Greenberg, an entrepreneur with extensive experience in implementing AI and automation in business operations. They discuss Michael's journey as a founder, the challenges he faces, and how he stays ahead of the technology curve.
    They also explore the key factors to consider when evaluating AI and automation initiatives, as well as the misconceptions and ROI measurement in these projects.
    Michael emphasizes the importance of clarity, consistency, confidence, capacity, and cash flow in digital operations, and shares insights on adoption and implementation strategies.
    The conversation explores the challenges and trends in AI and automation implementation.
    The discussion covers topics such as the impact of data privacy laws on implementation, the importance of communication and training in adoption, the stages of automation refinement, the use of technologies like GPT-4 and Llama, and the future of AI and automation in the digital operations space.
    **Podcast Chapters:
    00:00 Show Highlights
    00:53 Introduction and Guest's Background
    07:47 Staying Ahead of the Technology Curve
    11:29 Key Factors in Evaluating AI and Automation Initiatives
    14:18 Misconceptions about AI Initiatives
    20:15 How do you measure ROI for AI-based solutions.
    22:14 Adoption and Implementation of AI and Automation
    27:36 What is Digital Operations?
    28:11 About Third Brain Automation
    37:01 The Stages of Automation Refinement
    41:55 Exploring the Use of GPT-4 and Llama
    46:45 The Rise of Digital Operations and Future Trends
    50:44 Disrupting the Contact Center Industry
    52:32 Embracing the Opportunities in Digital Operations
    **About Speaker
    Michael Greenberg is the CEO and Founder of Third Brain Automation, a digital operations consultancy that helps companies implement automation, AI tools, and process optimization. With over 10 years of experience building and growing technology-enabled businesses, Michael has a proven track record of using digital tools and remote teams to scale operations. He got his start in the industry founding a podcast production agency, which he eventually sold, and has since helped numerous companies streamline workflows and improve efficiency. Passionate about entrepreneurship and empowering others, Michael enjoys mentoring entrepreneurs and sharing his expertise as a sought-after speaker and modern industrialist.
    Here is Michael's LinkedIn Profile:   / gentoftech  
    You can also check out his other links here.
    X/Twitter:   / gentoftech  
    Personal Website: https://gentof.tech/I'm+Michael+Green...
    Company Website: https://callforcontent.com/
    **About Ronak Agarwal
    An enthusiast technical blogger, speaker, writer and have an interest in learning & sharing new capabilities. I work as a Digital Workplace Consultant, with a primary focus on Microsoft Teams, Cisco Telephony, Zoom, Office 365, Azure. Like to talk about #FutureOfCollaboration #AgileManagedServices #AI, #UCAAS #WorkplaceTransformation #HybridWorkplace #WXC #TimeManagement #Productivity
    Professionally, I am an Experienced Digital Communication and Workplace Transformation Consultant. Total Experience of over 11 years. Currently leading a UC Presales Team and based out of London, UK

    55 min
  • Don't miss out on these Enterprise Connect Updates from Microsoft, Zoom and Cisco!

    Welcome to a new podcast on Agarwalronak.com Like-Minded Show.


    ### Podcast Quick Recap

    Microsoft, Zoom, and Cisco announced several updates at Enterprise Connect. Microsoft introduced updates to Teams phone service, voice isolation, Co-Pilot, autopilot for Teams rooms, intelligent call recap, Teams Premium, and more. Zoom introduced Zoom Workspace, updates to Zoom meetings, Zoom phone, Zoom Rooms, and Zoom chat. Cisco introduced the second generation Cisco board pro, Cisco 9800 series phones, and Webex Suite updates.


    #Microsoft #Zoom #Cisco #EnterpriseConnect #CoPilot #aicompanion #Zoom


    ###Takeaways

    - Microsoft announced updates to enhance the functionality of Teams, including improved phone service, voice isolation, Co-Pilot, and autopilot for Teams rooms.

    - Zoom introduced Zoom Workspace, which aims to improve teamwork and productivity with integrated collaborative tools.

    - Cisco unveiled the second generation Cisco board pro, Cisco 9800 series phones, and updates to the Webex Suite.

    - These updates from Microsoft, Zoom, and Cisco offer new features and enhancements to their respective collaboration platforms.


    ###Chapters

    00:00 Microsoft Teams Updates at Enterprise Connect

    03:12 Zoom Updates at Enterprise Connect

    06:27 Cisco Webex Updates at Enterprise Connect


    ###Follow Ronak Agarwal on Social Media Handles:

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    X: https://twitter.com/ronak_agarwal7

    Website: https://agarwalronak.com⁠


    For any queries, email on "[email protected]"


    ###About Ronak Agarwal

    Ronak Agarwal is a Senior Digital Workplace Consultant leading Global Presales team and is based out of London, UK. He is a Blogger at agarwalronak.com, Podcaster on Youtube, Spotify and other leading Podcast Platforms and hosts a show called “Like-Minded”. He is also an ECB Certified Cricket Coach & A Spiritual Seeker.


    Born and Raised in India and now living in London, Ronak Agarwal was a shy & introverted kid, who always thought of great potential for himself by serving others. At the age of 16, Ronak Agarwal left his home to study Science and Engineering. Ronak Agarwal always had a desire to achieve something entrepreneurial in nature but did not know how to do it. Then he gathered strength, felt motivated and opened his own restaurant in India. His interests led him into Stock Markets and now he is also sharing his Workplace Experience using Blogs and Podcasts at agarwalronak.com

    8 min
  • Channel, Alliances, GTM Approach and Insights

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    Website: https://agarwalronak.com⁠
    For any queries, email on "[email protected]"
    **Listen to Ronak Agarwal on:
    https://agarwalronak.com/excited-to-launch-our-podcasts-videos-on-spotify-and-youtube/
    Spotify: ⁠https://podcasters.spotify.com/pod/show/agarwalronak
    Google Podcast: ⁠https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9kYjdhZWEwMC9wb2RjYXN0L3Jzcw
    Itunes: https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191
    Amazon Music: https://music.amazon.co.uk/podcasts/6a35c3f2-3801-422a-8446-5a4a87db16ea/market-trends-and-solutions
    **Podcast Summary
    In this episode, Sudeep Trivedi, the Alliance and GTM Head at Logitech, shares insights into alliance strategies and go-to-market strategies. Logitech is known for its hardware products that help people experience technology. Sudeep discusses the importance of consistent global channel approaches and partner connect programs in fostering collaboration and improving response time to customers. He emphasizes the value of knowing the right person in an organization when forming alliances and partnerships. Sudeep also highlights the factors considered when evaluating new markets and the importance of aligning different teams in the go-to-market process. In this conversation, Ronak Agarwal discusses various topics related to global market strategy and alliances with Sudeep Trivedi. They touch on the challenges of working in a global role, the importance of clear communication, and the need for agility in adapting to market changes. They also discuss the role of sustainability in business and the value of alliances and channel partnerships. Sudeep shares insights into measuring the success of initiatives and the future direction of alliances and go-to-market strategies.
    **About Sudeep Trivedi
    Cloud, mobile, and AI, combined with innovative hardware experiences are truly transforming the way we live and work. He is passionate about bringing down the barriers for people to communicate and collaborate any place, any time - at work and in personal life.
    He has provided business, go-to-market, technology, product, and marketing leadership to grow start-up and established businesses alike. He has experience with managing all the aspects of product lifecycle, including strategy/roadmap, development, go-to-market, and P&L management.
    **About Ronak Agarwal
    Ronak Agarwal is a Senior Digital Workplace Consultant leading Global Presales team and is based out of London, UK. He is a Blogger at agarwalronak.com, Podcaster on Youtube, Spotify and other leading Podcast Platforms and hosts a show called “Like-Minded”. He is also an ECB Certified Cricket Coach & A Spiritual Seeker.
    Born and Raised in India and now living in London, Ronak Agarwal was a shy & introverted kid, who always thought of great potential for himself by serving others. At the age of 16, Ronak Agarwal left his home to study Science and Engineering. Ronak Agarwal always had a desire to achieve something entrepreneurial in nature but did not know how to do it. Then he gathered strength, felt motivated and opened his own restaurant in India. His interests led him into Stock Markets and now he is also sharing his Workplace Experience using Blogs and Podcasts at agarwalronak.com
    **Affiliate Link:
    https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=ronak
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    Thanks for Watching!

    54 min
  • Simplify UC Provisioning and Migration with Kurmi - Podcast with Kurmi's Co-Founder & VP of Product

    ****Follow Ronak Agarwal on Social Media Handles:

    LinkedIn: https://www.linkedin.com/in/ronak-agarwal-14224494/
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    Fb: https://www.facebook.com/agarwalronakblog
    X: https://twitter.com/ronak_agarwal7
    Website: https://agarwalronak.com⁠
    For any queries, email on "[email protected]"
    **Listen to Ronak Agarwal on:
    https://agarwalronak.com/excited-to-launch-our-podcasts-videos-on-spotify-and-youtube/
    Spotify: ⁠https://podcasters.spotify.com/pod/show/agarwalronak
    Google Podcast: ⁠https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9kYjdhZWEwMC9wb2RjYXN0L3Jzcw
    Itunes: https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191
    Amazon Music: https://music.amazon.co.uk/podcasts/6a35c3f2-3801-422a-8446-5a4a87db16ea/market-trends-and-solutions
    **Podcast Summary
    Ronak and Bruno discussed the role of product management in software development, with Bruno sharing his experience transitioning from software engineer to VP of Products at Kurmi Software. They discussed the challenges of prioritizing feature development, the importance of openness in their product, and the role of customer feedback in improving their product. Bruno also highlighted the balance between innovation and iterating on existing products, the complexities of his role, and the challenges of maintaining high-quality products that connect with various systems. Lastly, they discussed the increasing use of AI in their work and its potential incorporation into their products.
    **About Bruno Guirardel https://www.linkedin.com/in/bruno-guirardel-4889087/
    Bruno is the Co-Founder and VP of Products at Kurmi Software, with over 17 years of UC & CC provisioning and automation experience.*
    *Driven by Kurmi customers' success and satisfaction, Bruno is UX oriented to simplify the provisioning operations on various Unified Communication and Contact Center Technologies such as Microsoft, Cisco, Zoom and Avaya. In charge of defining the product roadmap, Bruno discovered new ways to make technology easy for our customers. IT teams need a partner they can rely on to deal with today’s new UC & CC reality. He works with enterprises and service providers to understand and identify their needs with the aim of offering a solution that provides significant benefits.*
    *During all this time Bruno worked with a range of industry sectors; Banking and Finance, Public Sector, Manufacturing and ICT / Service Providers.*
    **About Ronak Agarwal
    An enthusiast technical blogger, speaker, writer and have an interest in learning & sharing new capabilities. I work as a Digital Workplace Consultant, with a primary focus on Microsoft Teams, Cisco Telephony, Zoom, Office 365, Azure. Like to talk about #FutureOfCollaboration #AgileManagedServices #AI, #UCAAS #WorkplaceTransformation #HybridWorkplace #WXC #TimeManagement #Productivity
    Professionally, I am an Experienced Digital Communication and Workplace Transformation Consultant. Total Experience of over 11 years. Currently leading a UC Presales Team and based out of London, UK
    Please Like and Subscribe for more content!
    Please feel free to suggest topics and speaker names in the comments!
    Thanks for Watching!

    50 min
  • What's Your Story? Insights by a UCaaS/CCaaS Expert!

    ***Follow Ronak Agarwal on Social Media Handles:

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    Fb: https://www.facebook.com/agarwalronakblog

    X: https://twitter.com/ronak_agarwal7

    Website: https://agarwalronak.com

    For any queries, email on [email protected]
    **Listen to Ronak Agarwal on:
    https://agarwalronak.com/excited-to-launch-our-podcasts-videos-on-spotify-and-youtube/

    Spotify: https://podcasters.spotify.com/pod/show/agarwalronak

    Google Podcast: ⁠

    https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9kYjdhZWEwMC9wb2RjYXN0L3Jzcw

    Itunes:

    https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191

    Amazon Music:

    https://music.amazon.co.uk/podcasts/6a35c3f2-3801-422a-8446-5a4a87db16ea/market-trends-and-solutions

    **Podcast Summary
    Kevin and Ronak had an exiting conversation on UCaaS/ CCaaS experience and discussed topics ranging from:
    1) Governance, Risks, and Adapting to New Tech: A Conversation on UC Space
    2) Cloud Computing and AI in Finance: Security, Cost, and Experience
    3) Goals, Technology, and Flexibility in Organizations
    4) Unified Communication Vendor Discussion
    5) Tech Companies' Strategies vs. Microsoft's Dominance
    6) Customer Experience Metrics and Future AI Role
    7) Collaboration Challenges and Tailoring Services
    #unifiedcommunications #contactcenter #experience
    **Podcast Chapters:
    0:00 Podcast Summary
    1:10 Kevin Introduction
    5:35 Typical Challenges for a Banking customer to move to cloud?
    9:25 UCaaS and CCaaS Trends
    15:10 How has Technology Impacted Remote Work
    25:10 Discussion on Leading UCaaS/CCaaS Vendors
    38:43 Best Practices for Selecting the Right UCaaS/CCaaS Vendor
    42:45 What is Experience Management and How do you measure it?
    47:12 Conclusion
    **About Kevin Monterio
    Kevin is an electrifying technology visionary, passionately at the forefront of AI, CCaaS, and the revolution in customer and employee experience tech. With a deep well of expertise in the cutting-edge realm of AI-enhanced Cisco/Microsoft/Zoom Unified Communications and Networking, he's the maestro of transformative dialogues with the upper echelons of leadership. Kevin doesn't just navigate the future of tech; he builds it, fostering unshakable trust and spearheading groundbreaking innovations that captivate and inspire.
    **About Ronak Agarwal
    An enthusiast technical blogger, speaker, writer and have an interest in learning & sharing new capabilities. I work as a Digital Workplace Consultant, with a primary focus on Microsoft Teams, Cisco Telephony, Zoom, Office 365, Azure. Like to talk about #FutureOfCollaboration #AgileManagedServices #AI, #UCAAS #WorkplaceTransformation #HybridWorkplace #WXC #TimeManagement #Productivity
    Professionally, I am an Experienced Digital Communication and Workplace Transformation Consultant. Total Experience of over 11 years. Currently leading a UC Presales Team and based out of London, UK
    ****Follow Ronak Agarwal on Social Media Handles:
    LinkedIn: ⁠https://www.linkedin.com/in/ronak-agarwal-14224494/⁠

    Youtube: ⁠https://www.youtube.com/@agarwalronak7⁠

    Instagram: ⁠https://www.instagram.com/ronakagarwal746/⁠

    Fb: ⁠https://www.facebook.com/agarwalronakblog⁠

    X: ⁠https://twitter.com/ronak_agarwal7⁠

    Website: ⁠https://agarwalronak.com⁠⁠

    Please Like and Subscribe for more content!
    Please feel free to suggest topics and speaker names in the comments!
    Thanks for Watching!

    52 min
  • MasterClass on Sales and Marketing in Digital Era

    Podcast Quick Recap

    Ronak and Parag Ray engaged in a wide-ranging conversation about #digitalmarketing and #sales, with a focus on the importance of understanding the customer and tailoring strategies accordingly. They also discussed the role of collaboration between marketing and sales teams, the significance of data and analytics in shaping digital marketing strategies, and the balance between organic and paid marketing strategies. The conversation then shifted to the future of marketing and the importance of continuous learning and skill development.

    Podcast Chapters

    0:00 Podcast Summary
    0:39 Introduction
    2:20 What led Parag Ray into Digital Marketing
    11:40 Different types of Marketing techniques
    17:35 Tools Used by A Marketer
    20:45 How does Sales And Marketing Cross Over & Collaborate?
    26:05 Difference between Product Marketing and Product Management
    27:35 Discussion on SEO Strategy and Keyword Selection
    30:47 How does Data Analytics and AI play a role in Digital Marketing?
    37:00 How to balance between Paid and Unpaid marketing?
    43:06 Marketing Success KPI’s
    45:09 Career Mentorship for New Marketers
    50:00 Concluding Remarks


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    #digitalmarketing #Onlinemarketing #socialmediamarketing
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    56 min
  • Hybrid Work/ WFH Making you Feel Stressful? Watch this video to find simple yet powerful solutions!

    ###Welcome to a new podcast on Agarwalronak.com.

    In this podcast conversation, Ronak and Ankit explore mindfulness, mental health, and personal journeys. Ankit, a former IT engineer turned wellness coach, shares his path to purpose through spiritual programs, psychology training, and holistic healing practices. They delve into the impact of the Covid pandemic on work-life balance and employee wellness, emphasizing the importance of considering mental, emotional, and spiritual health. Ankit highlights breathing exercises for calmness and focus, demonstrating a technique called "child breathing." The duo also discusses the mind's tendency to focus on past and future, exploring emotions associated with these thoughts and recommending breathing exercises for present-focused well-being. Additionally, Ankit shares wellness techniques, emphasizing spine alignment during breathing exercises and recommending his book, "Empowered Relationships," which focuses on fostering healthy connections with oneself and others.The podcast aims to promote discussions around mental wellness, personal development, trauma, wellbeing, and human development.



    0:00 Introduction to the new podcast

    1:10 Welcome Podcast Guest “Ankit Sharma”

    1:45 Ankit Sharma’s Life So far

    5:17 How is Individual’s Wellness impacted

    9:40 Wellness Solutions to the Challenges faced

    13:00 Breathing Technique 1 “Child Breathing”

    17:38 Breathing Technique 2

    20:57 Past and Future Emotion Testing Experiment

    28:37 What is Past Life Regression Therapy

    33:44 Closing Remarks by Ankit Sharma and Ronak Agarwal


    https://www.instagram.com/subtlespiritualsecrets/

    https://www.facebook.com/subtlespiritualsecretshttps://

    www.linkedin.com/in/ankitbtech11/

    https://youtube.com/@AnkitShamra1989?si=_PmS99YjwJpqSkby


    ###Ronak Agarwal

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    Itunes ⁠https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191

    https://agarwalronak.com/excited-to-launch-our-podcasts-videos-on-spotify-and-youtube/

    Please Like and Subscribe for more content!


    39 min
  • CallRoute Product Review & Demo - A MS Teams AutoProvisioning Solution

    In this podcast, I will review CallRoute solution and give the product demo and talk about:

    1) Why choose CallRoute?

    2) What are the benefits of CallRoute?

    3) Benefits of CallRote

    4) Product Demo


    **Quick recap**

    Ronak showcased a CallRoute system demo, emphasizing its user-friendly interface, multi-factor authentication, and integration with Microsoft Teams and Azure ID. He explained the process of setting up and configuring the system, the integration of various PBX's, and the importance of authentication and connection purposes. Ronak also highlighted the creation of user personas, assignment of licenses, team groups, and call queue groups, as well as the potential for further demonstrations.


    **Chapters:**

    0:00 Podcast Summary

    0:35 Podcast Introduction

    1:19 Why CallRoute?

    4:06 CallRoute Features & Use Cases

    4:50 Benefits of CallRoute Solution

    6:23 Start of Product Demo and Overview Page

    9:44 Demo of Carriers Configuration

    13:33 Demo of MS Teams Service Configuration

    16:16 Demo of Number Management Portal on CallRoute

    19:15 CallRoute Reporting Demo

    20:43 CallRoute Admin Page

    22:15 Detailed Demo of MS Teams Services Configuration

    32:01 CallRoute Auto provisioning Demo

    38:44 Detailed Demo of Number Management Portal on CallRoute

    40:23 End of Demo


    Callroute Product Guide:

    https://help.callroute.com/


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    Itunes https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191


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    43 min
  • ZOOM CAPABILITIES - UNLIKE WE KNOW

    ** * Zoom, You beauty! A hidden UCaaS Gem ** .

    In this podcast interview with Srini Kilambi, Global GSI Technical Business Development at Zoom, we discussed about Srini's Personal Journey, Zoom's solution & Collaboration Trends, Analytics, AI, ROI, Total Cost of Ownership, Automation Benefits, UC Trends & Work Life Balance.
    **Quick recap**
    Srini and Ronak discussed the rapid pace of innovation and its challenges in balancing work and personal life. They highlighted the trend of cloud-based innovation and the potential of AI to help manage this pace. They also discussed the shift from on-premise to cloud-based systems and the need for a single application to unify different communication modalities. They emphasized the importance of mobile and unlocking its potential through apps built on Zoom's robust system of SDKs and APIs. They also discussed the potential of AI in enhancing human productivity and Zoom's strategic partnership with Twilio for video routing. Towards the end, they discussed the importance of considering total cost of ownership when selecting a vendor and the advantages of Zoom's approach to AI.
    ** Chapters**
    1) Innovation, Cloud, and Future Trends
    2) Zoom's Evolution and Future in Unified Communications
    3) Cloud Migration Challenges and Zoom's Unique Approach
    4) Total Cost of Ownership in Vendor Selection
    5) Zoom's Bundle and Marketing Efforts Discussed
    6) Zoom's AI Integration and Cost-Effectiveness
    7) Zoom's AI Potential in Unified Communications
    8) Zoom's Potential and Challenges it solves
    9) Zoom's Growth, Competition, and Integration With Microsoft
    10) Competition, Data Privacy, AI, and Microsoft Monopoly
    ** About Srini Kilambi (https://www.linkedin.com/in/srini-kilambi/) **
    Global GSI Technical Business Development
    Accomplished UC Solutions Architect with over 25 years of dedicated experience in designing and implementing innovative solutions for clients and channel partners. Adept at managing various facets of the business, with primary responsibilities encompassing Account Management, Channel/Partner Sales, Presentation, Training, Client Relations, and Team Supervision.
    Demonstrated expertise in building and overseeing a substantial and diverse team of pre-sales solution architects specializing in networking, data center, cloud, UC, and wireless sales. Instrumental in charting the technical direction of the team, identifying skillsets necessary for expansion, and fostering crucial partnerships among internal, channel partner, and customer entities. Established a comprehensive vision, strategic plan, and management framework to empower solution architects to effectively scale and meet the accelerated growth demands of the business across diverse verticals.
    ** About Ronak Agarwal (https://www.linkedin.com/in/ronak-agarwal-14224494/) **
    Global Presales Lead | Blogger "agarwalronak.com" | Podcaster | ECB Level 2 Cricket Coach
    Experienced Digital Workplace and unified Communication Consultant with 11+ years of experience in Strategy, Business Process Development and transformation, Consulting, Presales, Partner Management and channel Sales, Demand Generation, Revenue Growth (Farming and Hunting), and Customer Relationship Management. Currently leading HCL Digital Workplace Presales Team and Work Location is London, UK.
    Additionally, I like to publish my views independently at “agarwalronak.com” for the whole community and love to network with people.
    I am also a Permanent Committee member of Spelthorne Sports Cricket Committee, Sunbury on Thames.
    ** Links to Subscribe to my content: **
    https://agarwalronak.com
    https://www.linkedin.com/in/ronak-agarwal-14224494/
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    Stitcher https://bit.ly/46VZDMP
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    Please Like and Subscribe for more content!

    59 min

About Market Trends and Solutions

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In this podcast series on Market Trends and Solutions, Ronak Agarwal and Aparna Nidhi talk about technologies related to Unified Communications & Collaboration, Unified Communication as a Service,…