Welcome to a new podcast on Agarwalronak.com Like-Minded Show.

Podcast Quick Recap

In this episode, Ronak Agarwal interviews Mrinal Rai, an industry veteran with over 16 years of experience in IT trends. They discuss topics like the digital workplace, the future of work, and end-user experience.

Takeaways

- The digital workplace encompasses the use of technology to create a personalized and efficient work environment for employees.

- Measuring the end-user experience is crucial for improving workplace solutions and achieving business outcomes.

- The trend in the digital workplace is towards verticalization, where technology is tailored to specific industries and business functions.

- The role of HR has evolved in the digital workplace, focusing on employee well-being and creating strategies based on feedback from IT.

- Chief People Experience Officers are emerging as leaders in the IT industry.

- Sustainability and diversity are becoming important areas of focus, with dedicated roles such as Head of Sustainability.

- AI is being used to improve end user services and drive business outcomes.

- Maintaining a balance between technology and the human element is crucial.

- ISG Global differentiates itself by ensuring that providers deliver on their promises.

- The industries being transformed the most are banking and financial services, healthcare, and education.

- Organizations should focus on defining their digital workplace strategy and leveraging AI technologies to add value and elevate their roles.

Keywords

#digitalworkplace #futureofwork #enduserexperience #ITtrends #research #analysis #workplacesolutions #challenges #experience #verticalization #businessoutcomes #ChiefPeopleExperienceOfficer #sustainability #diversity #AI #enduser #ISGGlobal #banking #financial #healthcare #education

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About Mrinal Rai

Industry Analyst with more than 16 years of experience covering key trends in IT services industry and thought leadership: He covers broad areas in digital technologies, transformation, service providers capabilities and IT services market. Author of vendor comparison reports, whitepapers, research articles, customized notes on related topics. Frequently quoted by media, he has also been quoted by key technology publications such as TechTarget, SHRM, CIODive, CMSWire and Dell Perspectives. He was the first runner-up for the 2023, Analyst of the Year in APAC award by IIAR.

About Ronak Agarwal

Ronak Agarwal is a Senior Digital Workplace Consultant leading Global Presales team and is based out of London, UK. He is a Blogger at agarwalronak.com, Podcaster on Youtube, Spotify and other leading Podcast Platforms and hosts a show called “Like-Minded”. He is also an ECB Certified Cricket Coach & A Spiritual Seeker.

Born and Raised in India and now living in London, Ronak Agarwal was a shy & introverted kid, who always thought of great potential for himself by serving others. At the age of 16, Ronak Agarwal left his home to study Science and Engineering. Ronak Agarwal always had a desire to achieve something entrepreneurial in nature but did not know how to do it. Then he gathered strength, felt motivated and opened his own restaurant in India. His interests led him into Stock Markets and now he is also sharing his Workplace Experience using Blogs and Podcasts at agarwalronak.com

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**Podcast Summary

Welcome to a new podcast on Agarwalronak.com Like-Minded Show.

### Podcast Quick Recap

Microsoft, Zoom, and Cisco announced several updates at Enterprise Connect. Microsoft introduced updates to Teams phone service, voice isolation, Co-Pilot, autopilot for Teams rooms, intelligent call recap, Teams Premium, and more. Zoom introduced Zoom Workspace, updates to Zoom meetings, Zoom phone, Zoom Rooms, and Zoom chat. Cisco introduced the second generation Cisco board pro, Cisco 9800 series phones, and Webex Suite updates.

#Microsoft #Zoom #Cisco #EnterpriseConnect #CoPilot #aicompanion #Zoom

###Takeaways

- Microsoft announced updates to enhance the functionality of Teams, including improved phone service, voice isolation, Co-Pilot, and autopilot for Teams rooms.

- Zoom introduced Zoom Workspace, which aims to improve teamwork and productivity with integrated collaborative tools.

- Cisco unveiled the second generation Cisco board pro, Cisco 9800 series phones, and updates to the Webex Suite.

- These updates from Microsoft, Zoom, and Cisco offer new features and enhancements to their respective collaboration platforms.

###Chapters

00:00 Microsoft Teams Updates at Enterprise Connect

03:12 Zoom Updates at Enterprise Connect

06:27 Cisco Webex Updates at Enterprise Connect

###Follow Ronak Agarwal on Social Media Handles:

LinkedIn: https://www.linkedin.com/in/ronak-agarwal-14224494/

Youtube: https://www.youtube.com/@agarwalronak7

Instagram: https://www.instagram.com/ronakagarwal746/

Fb: https://www.facebook.com/agarwalronakblog

X: https://twitter.com/ronak_agarwal7

Website: https://agarwalronak.com⁠

For any queries, email on "[email protected]"

###About Ronak Agarwal

Ronak Agarwal is a Senior Digital Workplace Consultant leading Global Presales team and is based out of London, UK. He is a Blogger at agarwalronak.com, Podcaster on Youtube, Spotify and other leading Podcast Platforms and hosts a show called “Like-Minded”. He is also an ECB Certified Cricket Coach & A Spiritual Seeker.

Born and Raised in India and now living in London, Ronak Agarwal was a shy & introverted kid, who always thought of great potential for himself by serving others. At the age of 16, Ronak Agarwal left his home to study Science and Engineering. Ronak Agarwal always had a desire to achieve something entrepreneurial in nature but did not know how to do it. Then he gathered strength, felt motivated and opened his own restaurant in India. His interests led him into Stock Markets and now he is also sharing his Workplace Experience using Blogs and Podcasts at agarwalronak.com

****Follow Ronak Agarwal on Social Media Handles:

****Follow Ronak Agarwal on Social Media Handles:

***Follow Ronak Agarwal on Social Media Handles:

Youtube: https://www.youtube.com/@agarwalronak7

Instagram: https://www.instagram.com/ronakagarwal746/

Fb: https://www.facebook.com/agarwalronakblog

X: https://twitter.com/ronak_agarwal7

Website: https://agarwalronak.com

Google Podcast: ⁠

https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9kYjdhZWEwMC9wb2RjYXN0L3Jzcw

Itunes:

https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191

Amazon Music:

https://music.amazon.co.uk/podcasts/6a35c3f2-3801-422a-8446-5a4a87db16ea/market-trends-and-solutions

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Instagram: ⁠https://www.instagram.com/ronakagarwal746/⁠

Fb: ⁠https://www.facebook.com/agarwalronakblog⁠

X: ⁠https://twitter.com/ronak_agarwal7⁠

Website: ⁠https://agarwalronak.com⁠⁠

Podcast Quick Recap

Podcast Chapters

Links to Subscribe to my content

###Welcome to a new podcast on Agarwalronak.com.

In this podcast conversation, Ronak and Ankit explore mindfulness, mental health, and personal journeys. Ankit, a former IT engineer turned wellness coach, shares his path to purpose through spiritual programs, psychology training, and holistic healing practices. They delve into the impact of the Covid pandemic on work-life balance and employee wellness, emphasizing the importance of considering mental, emotional, and spiritual health. Ankit highlights breathing exercises for calmness and focus, demonstrating a technique called "child breathing." The duo also discusses the mind's tendency to focus on past and future, exploring emotions associated with these thoughts and recommending breathing exercises for present-focused well-being. Additionally, Ankit shares wellness techniques, emphasizing spine alignment during breathing exercises and recommending his book, "Empowered Relationships," which focuses on fostering healthy connections with oneself and others.The podcast aims to promote discussions around mental wellness, personal development, trauma, wellbeing, and human development.

0:00 Introduction to the new podcast

1:10 Welcome Podcast Guest “Ankit Sharma”

1:45 Ankit Sharma’s Life So far

5:17 How is Individual’s Wellness impacted

9:40 Wellness Solutions to the Challenges faced

13:00 Breathing Technique 1 “Child Breathing”

17:38 Breathing Technique 2

20:57 Past and Future Emotion Testing Experiment

28:37 What is Past Life Regression Therapy

33:44 Closing Remarks by Ankit Sharma and Ronak Agarwal

https://www.instagram.com/subtlespiritualsecrets/

https://www.facebook.com/subtlespiritualsecretshttps://

www.linkedin.com/in/ankitbtech11/

https://youtube.com/@AnkitShamra1989?si=_PmS99YjwJpqSkby

###Ronak Agarwal

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www.linkedin.com/in/ronak-agarwal-14224494/

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Spotify ⁠https://bit.ly/46EJ34o

⁠Stitcher ⁠https://bit.ly/46VZDMP⁠

Google Podcast ⁠https://bit.ly/45FUIyn⁠

Itunes ⁠https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191

https://agarwalronak.com/excited-to-launch-our-podcasts-videos-on-spotify-and-youtube/

In this podcast, I will review CallRoute solution and give the product demo and talk about:

1) Why choose CallRoute?

2) What are the benefits of CallRoute?

3) Benefits of CallRote

4) Product Demo

**Quick recap**

Ronak showcased a CallRoute system demo, emphasizing its user-friendly interface, multi-factor authentication, and integration with Microsoft Teams and Azure ID. He explained the process of setting up and configuring the system, the integration of various PBX's, and the importance of authentication and connection purposes. Ronak also highlighted the creation of user personas, assignment of licenses, team groups, and call queue groups, as well as the potential for further demonstrations.

**Chapters:**

0:00 Podcast Summary

0:35 Podcast Introduction

1:19 Why CallRoute?

4:06 CallRoute Features & Use Cases

4:50 Benefits of CallRoute Solution

6:23 Start of Product Demo and Overview Page

9:44 Demo of Carriers Configuration

13:33 Demo of MS Teams Service Configuration

16:16 Demo of Number Management Portal on CallRoute

19:15 CallRoute Reporting Demo

20:43 CallRoute Admin Page

22:15 Detailed Demo of MS Teams Services Configuration

32:01 CallRoute Auto provisioning Demo

38:44 Detailed Demo of Number Management Portal on CallRoute

40:23 End of Demo

Callroute Product Guide:

https://help.callroute.com/

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https://youtu.be/1ho0kO2lXI4

Spotify https://bit.ly/46EJ34o

Stitcher https://bit.ly/46VZDMP

Google Podcast https://bit.ly/45FUIyn

Itunes https://podcasts.apple.com/us/podcast/market-trends-and-solutions/id1680615191

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** * Zoom, You beauty! A hidden UCaaS Gem ** .