In this episode Rob Cullen, Lead Partner for Deloitte’s Enterprise Technology and Performance business joins Chris Baker, Managing Director EMEA of Anaplan, to chat about how to leverage people and technology to unify business processes in order to streamline operating models.

Produced in association with Anaplan.

In this episode Tony McCandless, Chief Information Officer, Thames Water joins OpenText’s Head of Energy Practice, EMEA to chat about how utilities can achieve operational excellence, how data can be used to unlock cost savings and the potential of new technology in transforming asset management.

04 | Engaging customers across channels by MarketforceLive

What does the new insurance offering look like and how are data and machines driving personalised conversations?

In this episode James Henderson the Head of Propositions, Marketing and Distribution at Aviva joins Accenture Senior Manager, Kieran Lesforis to chat about all of this and more.

03 | Tackling the future data economy by MarketforceLive

01 | Serving a million markets of one: delivering customer excellence across financial services by MarketforceLive

Innes Thomson, Chief Executive of Association of Drainage Authorities discusses 'Creating resilience to disruptive events: from droughts to flooding':

• Planning for the unforeseen: are stakeholders doing enough?

• Recognising the potential impact of population growth

• Investing in the future now: sharing the responsibility for preventing future flooding

Find out more about Future of Utilities here >> bit.ly/2Jhh8f7

John Abraham, Chief Operating Officer – Water at Veolia, discusses 'Water 2027 - How can the water industry adapt for tomorrow'.

Find out more about Future of Utilities here >> bit.ly/2Jhh8f7

Matthew Pluke, Head of Energy of Anglian Water discusses 'Energy storage in the water industry':

• Why are water companies interested in energy storage?

• What are the risks, issues and opportunities?

Find out more about Future of Utilities here >> bit.ly/2Jhh8f7

Phil Sheppard, Director of SO Operations at National Grid discusses 'Storage and the future of system flexibility'.

Find out more about Future of Utilities here >> bit.ly/2Jhh8f7