Marketing in the Madness

Marketing in the Madness

By Marketing in the MadnessBusinessMarketing
Download on the App Store

Marketing in the Madness episodes

  • How to Make AI Content Sound Human | Live at HumanX

    If everyone has access to the same AI tools, how do you create content that actually stands out?

    Recorded at HumanX, this episode sees Katie Street joined by leaders from Jasper, Flodesk, Silverside AI and the world of AI marketing to explore why human creativity, taste and judgement matter more than ever.

    With Jasper’s enterprise customers producing 10x more content year on year, getting noticed takes more than publishing faster. Your brand needs a clear point of view, stories people care about and someone willing to say, “That’s not good enough.”

    From cutting email creation time from two hours to 17 minutes to knowing which creative decisions should stay human, this conversation explores how to use AI without losing what makes your brand worth listening to.

    00:09 Why obvious AI content puts people off

    02:43 Flodesk: from two hours to 17 minutes per email
    05:43 Jasper: standing out when content production grows 10x
    07:25 Building trust and teaching AI your brand
    08:19 Brand judgement and knowing when to say no
    10:45 Choosing AI tools for your creative workflow
    12:25 Keeping human inspiration in the creative process
    15:10 Briefing AI around audience emotion
    17:04 Human behaviour and better AI outputs
    17:48 Where marketers should keep decisions human

    Subscribe to Marketing in The Madness for more conversations with the people shaping the future of marketing.

    Audio version available on:

    Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
    Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981

    Rebecca Shostak

    https://www.linkedin.com/in/rebecca-shostak-17048a60/

    Timothy Young

    https://www.linkedin.com/in/timhyoung/

    Johnny Rohrbach

    https://www.linkedin.com/in/johnny-rohrbach-6a3a4764/

    Katie Street

    https://www.linkedin.com/in/katiestreet/
    https://www.instagram.com/streetmate/

    Marketing in The Madness

    https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    https://www.instagram.com/marketinginthemadness/

    Street Agency

    https://street.agency/
    https://www.instagram.com/street.agency/
    https://www.linkedin.com/company/streetagency/

    22 min
  • How Otter.ai can help you win more sales

    Your meeting transcripts could be full of your next great marketing ideas. 

    Are you using them?

    In this episode of Marketing in the Madness, Katie Street sits down with Alex Gay, Chief Marketing Officer at Otter.ai, at HumanX in Amsterdam to explore how AI can turn everyday conversations into better content and stronger sales conversations.

    From spotting customer objections to creating LinkedIn posts that sound like you, Alex and Katie share practical ways to get more from AI meeting tools. Katie also reveals how her team uses Otter and Claude to turn event conversations into articles and more relevant follow-ups.

    Plus, Alex shares Otter’s vision for voice intelligence across an entire business and discusses Live Assist, designed to help teams answer questions and handle objections during a call.

    00:00 Marketing in the Madness at HumanX

    01:31 Meet Alex Gay, CMO at Otter.ai
    03:03 Moving beyond meeting transcription
    05:09 Turning customer calls into marketing insights
    06:32 Teaching AI your tone of voice
    07:36 AI meeting preparation and sales coaching
    09:09 Turning event conversations into content
    11:01 Finding buying signals in sales calls
    12:18 Using your customers’ own language
    13:06 What’s next for Otter?
    14:39 Live Assist and real-time support
    16:35 Keeping AI focused on human potential
    17:41 Where to find out more

    Subscribe to Marketing in the Madness for more conversations with the people shaping the future of marketing and AI.

    How are you using your meeting transcripts? Comment down below.

    Audio version available on:

    Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
    Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981

    Alex Gay

    https://www.linkedin.com/in/jamesalexgay/

    Katie Street

    https://www.linkedin.com/in/katiestreet/
    https://www.instagram.com/streetmate/

    Marketing in The Madness

    https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    https://www.instagram.com/marketinginthemadness/

    Street Agency

    https://street.agency/
    https://www.instagram.com/street.agency/
    https://www.linkedin.com/company/streetagency/

    19 min
  • ChatGPT or Claude? How to Get More From AI in Marketing

    Using AI in marketing but still feel like you’re falling behind? 

    Between ChatGPT, Claude and another new tool every week, knowing where to focus can feel overwhelming.

    Dr Lauren Ingram, founder of Next Big Thing joins Katie Street on Marketing in the Madness to share how marketers can build confidence with AI and get more from the tools they already use.

    Drawing on her experience at Meta, Amazon and Wispr Flow, Lauren explains why going deeper with one AI platform can help, how to make time for learning and why saving time should give us space to think.

    They also explore what’s holding women back from using AI, why representation matters in the decisions being made and how to bring some curiosity and fun back into learning new technology.

    Chapters:

    00:00 Meet Dr Lauren Ingram
    01:30 From Meta to building a women’s tech community
    03:28 What’s holding women back from using AI?
    07:21 Knowing your worth and charging for your expertise
    14:16 Representation in AI decision-making
    18:48 Choosing an AI platform and giving it context
    24:14 Making time to learn without burning out
    30:04 Why even AI insiders feel behind
    31:25 ChatGPT vs Claude and the 90/10 approach
    34:39 AI tools for marketing and creative work
    40:20 A different way to think about AI
    43:19 AI Girl Gang and making technology feel fun again

    Now we want to know: which AI tool do you use most and what would you like to get better at? 

    Let us know in the comments.

    Subscribe to Marketing in the Madness for more conversations with the people shaping marketing’s future.

    Audio version available on:

    Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
    Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981

    Lauren Ingram

    https://www.linkedin.com/in/ingramlauren/

    Katie Street

    https://www.linkedin.com/in/katiestreet/
    https://www.instagram.com/streetmate/

    Marketing in The Madness

    https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    https://www.instagram.com/marketinginthemadness/

    Street Agency

    https://street.agency/
    https://www.instagram.com/street.agency/
    https://www.linkedin.com/company/streetagency/

    46 min
  • Why AUDIO ADS could be your next big marketing opportunity

    Can an advert reach the right person without interrupting what they’re doing? AudioMob is building its business around exactly that.

    In this episode of Marketing in the Madness, recorded at HumanX in Amsterdam, Katie Street meets Christian Facey, CEO and Co-founder of AudioMob, to explore how AI is changing audio advertising, audience targeting and business growth.

    Christian explains how AudioMob lets people keep playing mobile games while audio ads run in the background. He shares how the company uses interactions, such as listening, clicking or muting an advert, to predict audience interests without accessing people’s microphones.

    With a network that can reach over a billion people, Christian also explains how AudioMob uses AI to check ads at scale and grow without a proportional increase in headcount.

    They discuss the AI “second brain” helping employees prepare for pitches and research potential customers, plus AudioMob’s expansion into podcasts and music streaming.

    If you work in marketing or want to understand how businesses are putting AI to work, this episode offers a look inside a company already doing it.

    00:00 Marketing in The Madness at HumanX

    01:56 How AudioMob’s in-game audio ads work
    03:00 AI audience targeting without microphone access
    04:04 From Google and Meta to founding AudioMob
    05:30 Reaching over a billion people
    06:44 Using AI to check ads at scale
    07:40 Growing a business with AI
    08:28 Building an AI “second brain”
    09:13 More content and the human element
    09:47 Expanding into podcasts and music streaming
    10:15 What inspired Christian at HumanX
    12:05 Follow Marketing in the Madness

    Subscribe to Marketing in the Madness for more conversations with the people shaping marketing and AI.


    Christian Facey

    hhttps://www.linkedin.com/in/christian-facey/

    Katie Street

    https://www.linkedin.com/in/katiestreet/
    https://www.instagram.com/streetmate/

    Marketing in The Madness

    https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    https://www.instagram.com/marketinginthemadness/

    Street Agency

    https://street.agency/
    https://www.instagram.com/street.agency/
    https://www.linkedin.com/company/streetagency/

    13 min
  • Can AI agents run your content creation?

    In this episode of Marketing in the Madness, Katie Street sits down with Mikayel Vardanyan, Co-Founder and Chief Operating Officer at Picsart, recorded live at HumanX in Amsterdam.

    Mika explains how AI is making content creation more accessible and helping marketers turn their ideas into finished work. They explore what this means for creative teams, why video production is seeing such a big shift and how AI agents could help founders and small businesses do more themselves.

    They also discuss how content creation connects with distribution, including workflows that generate ads, publish them and use performance data to improve the next round.

    00:00 Marketing in the Madness at HumanX

    01:32 Meet Mika, Picsart’s Co-Founder and COO
    02:44 What should creatives keep control of?
    05:42 Turning your creative vision into content
    06:48 How AI is opening up video production
    08:18 What happens to creative jobs?
    11:01 Connecting content creation with distribution
    14:14 How Picsart’s AI agents work
    15:52 AI tools for founders and small businesses
    17:54 Finding inspiration and getting started
    18:31 What’s next for Picsart and AI creativity?

    Subscribe to Marketing in the Madness for more conversations with Katie Street and the people shaping the future of marketing.

    What part of your creative workflow would you hand over to an AI agent? Let us know in the comments.

    22 min
  • How to stand out on LinkedIn with humour

    Why does so much LinkedIn content sound like everyone swallowed the same corporate dictionary?

    Recorded live at Ideas Fest, Katie Street is joined by comedian and creator Adam Faulkner to talk about using humour on LinkedIn, building a personal brand and making B2B content people actually want to read.

    They take on the posts we all recognise: the “humbled and delighted” announcements, the business lessons from a week on holiday, the overnight success stories and the DMs that open with “quick question”.

    Adam shares how comedy sketches about LinkedIn helped him build an audience and win work with brands. Katie and Adam also explore where funny ideas come from, why relatable content gets shared and how to show people what you do without turning every post into a sales pitch.

    Chapters

    00:00 Why LinkedIn matters for business
    07:03 Why humour stands out
    17:03 Adam’s most successful LinkedIn content
    20:24 Finding your own funny angle
    26:24 The LinkedIn posts that make us cringe
    36:55 What makes a bad LinkedIn DM?
    43:00 Turning engagement into conversations
    50:25 Building a personal brand through your work

    Subscribe to Marketing in the Madness for more conversations about marketing, content and the people changing how we work.


    Audio version available on:

    Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
    Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981

    Adam Faulkner

    https://www.linkedin.com/in/adamjfaulkner/

    Katie Street

    https://www.linkedin.com/in/katiestreet/
    https://www.instagram.com/streetmate/

    Marketing in The Madness

    https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    https://www.instagram.com/marketinginthemadness/

    Street Agency

    https://street.agency/
    https://www.instagram.com/street.agency/
    https://www.linkedin.com/company/streetagency/

    56 min
  • Why AI still needs human judgement | Richard Shotton

    AI can help marketers work faster, but without human judgement, it can also get us to the wrong answer quicker.

    Recorded backstage at The Leaders Lab, Katie Street speaks with behavioural science expert Richard Shotton about why understanding human behaviour matters more than ever in the age of AI.

    They explore why people often judge creative work more harshly when they know AI was involved, the obvious signs that make AI-generated content feel lazy and why better AI tools can sometimes lead to worse work.

    Richard also explains how marketers can use AI effectively while keeping the human experience, intuition and expertise that give the work its value.

    In this conversation:

    00:00 Why behavioural science still matters

    00:21 Using behavioural biases to improve AI
    01:15 Why people judge AI-made work more harshly
    02:24 How to communicate the value behind AI-assisted work
    04:38 Why good AI output starts with a good brief
    05:21 Can better AI lead to worse work?
    06:35 Will attitudes towards AI-generated content change?
    07:48 The key takeaway for marketers

    Subscribe to Marketing in the Madness for more honest conversations with the people shaping marketing, technology and business.

    Audio version available on:

    Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e

    Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981 

     

    Richard Shotton

    https://www.linkedin.com/in/richard-shotton/

    Katie Street

    https://www.linkedin.com/in/katiestreet/
    https://www.instagram.com/streetmate/

    Marketing in The Madness

    https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    https://www.instagram.com/marketinginthemadness/

    Street Agency

    https://street.agency/
    https://www.instagram.com/street.agency/
    https://www.linkedin.com/company/streetagency/

    8 min
  • How Advertising Can Reinvent Sex and Relationships With Cindy Gallop

    What happens when we don’t talk openly and honestly about sex?

    Cindy Gallop, founder of MakeLoveNotPorn, joins Katie Street at Cannes Lions to explore how porn became sex education by default and why we need healthier conversations around intimacy, consent and communication.

    Cindy also challenges the advertising industry to rethink the aspirations it creates - from outdated relationship stereotypes to unrealistic ideas of what makes someone attractive.

    In this conversation:

    00:00 Cindy Gallop’s unconventional self-care routine

    00:30 Why she launched MakeLoveNotPorn
    01:09 When porn becomes sex education
    02:22 Promoting consent, communication and healthy sexual values
    03:35 Reinventing aspiration through advertising
    04:24 Why relationships should be partnerships of equals
    06:15 Using humour to challenge relationship stereotypes
    07:05 Why the advertising industry needs to talk about sex
    07:54 Katie opens up about confidence and intimacy
    08:51 Why Gen Z is having less sex
    09:43 Building body confidence in the bedroom
    10:49 What people really find attractive

    Subscribe to Marketing in the Madness for more honest conversations with the people challenging the marketing industry.

    Audio version available on:

    Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
    Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981

    Connect with us:

    Cindy Gallop
    LinkedIn: https://www.linkedin.com/in/cindygallop/

    Kate Chundy

    LinkedIn: https://www.linkedin.com/in/katechaundy/

    Katie Street

    LinkedIn: https://www.linkedin.com/in/katiestreet/
    Instagram: https://www.instagram.com/streetmate/

    Marketing in the Madness

    LinkedIn: https://www.linkedin.com/company/marketing-in-the-madness-podcast/
    Instagram: https://www.instagram.com/marketinginthemadness/

    12 min
  • The Future of Retail: Our Shoptalk 2026 Global Recap

    In this special Marketing in the Madness episode, Katie Street looks back at her biggest conversations from Shoptalk Europe, Shoptalk Spring and Shoptalk Luxe.

    Hear insights from retail, technology and marketing leaders at Adidas, P&G, eBay, Hilton, Google Cloud, Cotswold Outdoor Group, Chalhoub Group, Langham Hospitality Group and Commerce.

    From preparing your products for AI search to building a family of AI employees, this episode explores the ideas transforming how brands reach customers and drive growth.

    You’ll discover:

    • How Cotswold Outdoor achieved a 30% increase in ASICS’ share of revenue through retail media
    • Why 60% of Adidas’ revenue comes through B2B channels
    • How P&G is preparing its brands to be discovered through AI
    • Why pre-loved luxury can introduce consumers to new brands
    • How first-party data powers personalisation and predictive marketing
    • The luxury travel trends shaping 2026 and beyond
    • How AI agents could transform the customer journey
    • Topics covered:

      00:00 - The biggest lessons from Shoptalk 2026

      02:23 - Cotswold Outdoor’s retail media results
      04:28 - Why B2B drives 60% of Adidas’ revenue
      07:11 - How P&G is preparing for AI search
      09:25 - eBay and the rise of pre-loved luxury
      12:26 - Using first-party data to power AI
      15:11 - Hilton’s biggest luxury travel trends
      17:53 - Langham’s family of AI employees
      21:34 - Preparing product data for agentic commerce
      25:44 - Google’s Universal Commerce Protocol explained
      27:45 - Join Katie at Shoptalk in Nashville

      Subscribe to Marketing in the Madness for more conversations about retail, marketing, AI, technology and the future of commerce.

      Shoptalk FALL 2026 is already shaping up to be HUGE. 

      If retail, tech and innovation sit anywhere in your world, now's the time to get your ticket and get it in the diary here: https://hubs.la/Q04rPP6v0


      Audio version available on:

      Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
      Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981


      Connect with us:

      Jamie Kristow
      https://www.linkedin.com/in/jamiekristow/

      Siddharth Roy

      https://www.linkedin.com/in/siddharthroy2010/

      Rob Manhoudt

      https://www.linkedin.com/in/rob-manhoudt-3715b41/

      Kirsty Keoghan

      https://www.linkedin.com/in/kirsty-keoghan-05464517/

      Amit Manghnani

      https://www.linkedin.com/in/amitkeswanim/

      Candice D’Cruz

      https://www.linkedin.com/in/candicedcruz/

      Sean Seah

      https://www.linkedin.com/in/seanseah/

      Sharon Gee

      https://www.linkedin.com/in/sharongeenyc/

      Kapil Dabi

      https://www.linkedin.com/in/kapildabi/

      Katie Street

      https://www.linkedin.com/in/katiestreet/
      https://www.instagram.com/streetmate/

      Marketing in the Madness

      https://www.linkedin.com/company/marketing-in-the-madness-podcast/
      https://www.instagram.com/marketinginthemadness/





      29 min
    • Cindy Gallop on Sex, Ageism and Advertising at Cannes Lions

      Live from Cannes Lions, Katie Street and Kate Chaundy sit down with advertising legend Cindy Gallop - founder of Make Love Not Porn and one of the industry's most fearless, outspoken voices - for a raw, unfiltered conversation you won't want to miss.

      In this episode, they open up about:

      0:00 - Standing out and dressing to get noticed in a room full of competitors

      6:11 - Why she never wanted marriage or children, and why that's a form of self-care
      10:55 - Building Make Love Not Porn to fight rape culture and reshape sex education
      26:25 - Sexism and ageism she faced as a woman in advertising's "Mad Men" era
      31:32 - Sextortion, teen mental health, and why open conversations about sex protect kids
      16:36 - Reinventing "aspirational culture" for a new generation of relationships and brands

      This is a masterclass in confidence, authenticity, and using your voice to change an industry, recorded live at the Empower Cafe during Cannes Lions.

      Subscribe for more interviews with the world's leading marketers, retail experts, and industry disruptors.

      Audio version available on:

      Spotify: https://open.spotify.com/show/2UUIgMdZ6FdSCrux5BY7PI?si=c48bdbecb5be4a6e
      Apple Podcasts: https://podcasts.apple.com/us/podcast/marketing-in-the-madness/id1688996981

      Connect with us:

      Cindy Gallop
      LinkedIn: https://www.linkedin.com/in/cindygallop/

      Kate Chundy

      LinkedIn: https://www.linkedin.com/in/katechaundy/

      Katie Street

      LinkedIn: https://www.linkedin.com/in/katiestreet/
      Instagram: https://www.instagram.com/streetmate/

      Marketing in the Madness

      LinkedIn: https://www.linkedin.com/company/marketing-in-the-madness-podcast/
      Instagram: https://www.instagram.com/marketinginthemadness/

      45 min

    About Marketing in the Madness

    From the publisher's feed

    The no-fluff podcast for marketing and digital leaders who want more - more growth, more clarity, more impact.Hosted by Katie Street, this is where bold brands and big thinkers collide. From…