Marketing To Win

Marketing To Win

By Michael RobertsBusinessMarketing
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Marketing To Win episodes

  • Ep 42 - Forcing Marketing Attribution Is A Bad Idea

    Forcing attribution into everything is probably a bad idea.

    I'm more and more convinced of this.

    So how do you strike the balance? I'm not sure, but here's how I approach it:

    Attribution is a beautiful thing. It can give you great insight into what works best and how much you influence.

    Which provides the data driven insight you need to make things even better.

    But it's not bulletproof.

    Attribution models can be manipulated to show what you want.

    And attribution models naturally assign value to certain activities more than others even when it's probably not the reality.

    Like organic search (when they actually heard about you from a friend).

    And some channels make much more sense for attribution. Like high intent paid search.

    So, I think, you build it where it makes sense.

    Make it good enough.

    Don't force it where you can't.

    And focus on execution.

    #marketing

    5 min
  • Ep 41 - The Marketing Rat Race

    IN INFOMMERCIAL VOICE: Do you find yourself in the marketing rat race? (Most of us are at some level)

    Always trying to hit numbers that in your heart you know won't actually improve the business?

    If you are unsure, here are some ways you can tell:

    1. Management asks you to change your definition of a "Marketing Qualified Lead" often
    2. You end up running campaigns that lead to low intent leads, even though in meetings everyone just calls them leads
    3. Your sales team follows up with every inbound contact
    4. You know what you have to do but doubt you'll ever get it approved because it "just won't show the ROI"
    5. You feel like you're constantly chasing a quota
    6. If you have experienced any of these scenarios, know there is a better way.

      No, you CAN'T call 1-800-GET-MQLS to sort this out, but you CAN take small steps to change the culture.

      Focus on revenue, not leads.

      Talk to customers, help them inform you what you should do.

      Understand attribution is important but cannot be forced into all channels.

      It's small, baby steps, to better marketing at work.

      Good luck.

      #marketing

      2 min
    7. Ep 40 - There's a BIG difference to marketing without a content process

      This week I've been talking just about content process.

      Because as I look back at my career the past 6 years, I've now seen the difference with it, and without it.

      And the difference is NOT small.

      Especially as an entry level or individual contributor to a team, one of the best ways to make an impact is to make things happen.

      And things like email, SEO, content, etc... can all see dramatic improvement in results through process.

      Process allows more to happen.

      Process allows better to happen.

      And it puts the focus in the right place, and the results should take care of themselves.

      #marketing

      3 min
    8. Ep 39 - Is My Content Process Good Enough

      Here are several ways you can evaluate if your content process is "good enough" over time:

      1. Has the "floor" of my content been raised. Meaning, when you look at content metrics like views, reactions, and your comments of your WORST performing posts, are they higher than what they were before? Here's where I'm at... at the beginning of the year, my "worst performing" posts had around 600 views each. So far in August, my worst performing posts are around 1,250. So my "bad content" has doubled it's impact
      2. Have I been able to do it for a month? If I've come up with a new variation of my process, I want to make sure I've been able to roll with it for a month before I can decide whether or not it's sustainable. That takes patience, but waiting that long also helps teach discipline.
      3. Does the process help relieve a burden? Processes should be enabling, and a good content process allows you to feel like you are "getting it done". One of the dangers in marketing is you feel like you could always just write one more post, send one more tweet, make one more comment... That's a big burden to carry if you feel like you need that to do a good job.
      4. These are just ways I've used to evaluate my own process.

        Do you have any questions about it?

        #marketing

        6 min
      5. Ep 38 - A Content Process Is Your Ticket To Quality

        An effective content process is your ticket to great quality.

        When I've got an email campaign ready, I have a checklist I've created myself that I go through.

        I pull it up every time. I don't have it memorized, I don't skimp a step. Here it is:

        • Do the images load quickly?
        • Have I added in the correct subscription filters?
        • I click on all the links and images, and make sure they go to the right page with the correct utms
        • I read through the written copy, paste in Grammarly as a spot check to make sure I don't miss simple things
        • I check my subject lines (there are invariably several we're testing)
        • I check my preheader text
        • I make sure images have alt text
        • I make sure the email looks good on both desktop and mobile (I send a test to myself and look at my phone)
        • I check the "from" and "reply-to" addresses
        • For big segments I make sure the campaign throttles sends over a period of time
        • I send test versions to coworkers as a final qa check
        • I don't even have to think about this anymore. I just pull up the list, go through my check, and it saves me so much headache.

          And when you've got the quality down, your audience won't be distracted from the value you're trying to deliver.

          #marketing

          4 min
        • Ep 37 - How I built my content process

          Here's how I've built a process for generating content.

          Both for myself, and my team.

          1. Start with something you know you can execute. One of the biggest hurdles of an effective process is biting off more than you can chew. Process is about execution, about momentum, and there is nothing wrong with starting small so that the habit can be made. So look at your schedule and how you're spending your time, and figure out how much time you KNOW you can dedicate each week, then come up with the activity you KNOW you can accomplish in that time (you should be left with a little time left over)
          2. Start. Test it. Make sure that you really can execute on the content you need to create within the time window you've allotted. If you planned well, you will have been able to do it. If not, then GREAT, you learned something about yourself.
          3. Adjust. If you were left with a lot of time left over, then you know you've got the capacity to fit something in. Were you short on time? Then either you need to open up more time or cut down on the amount of content you're trying to produce.
          4. Optimize. The great thing with a process is it can always be improved. As you gain momentum, you'll start seeing ways you can be more efficient. You'll also fine ways to improve your quality without adding too much time.
          5. Stick with it. One month isn't gonna cut it. You have to carry through for much longer.
          6. Any ideas you'd like me to expand on?

            #marketing

            8 min
          7. Ep 36 - Content Eats Creativity For Breakfast

            Process eats creativity for breakfast.   Probably because good process actually feeds creativity.  Here's what I mean.   I would imagine very few of us, especially in the US, love a tight process.  

             Processes can be boring, they repeat themselves, they are the same every time.   Americans love the idea of spontaneity, freedom, creativity, and innovation.   

            But in an ironic twist, my belief is doubling down on a process yields those outcomes much better than any spontaneous moment of creative thought.   

            The fundamentals are key. They are the most important thing in sports, and they are the most important thing in marketing.   What're the fundamentals of marketing? Building awareness of, and creating demand for, your brand.   The basics of doing this is creating content people want to consume on a repeatable basis, and distributing in places where they can do so.   The tactics are simple, there really isn't an edge in any place... and if there is it's short lived.   The magic is in the process.  Building a process to consistently build content over time. To consistently distribute it in places where people will consume.   Time and time again.   And THAT's why good marketing is hard to come by.   Everyone's got the ideas, but we have the discipline to execute over time?  Often, the answer is no.   So turn that answer into a yes.   #marketing

            6 min
          8. Ep 36 - 4 Reasons Why I Love Small Teams

            I love small teams.

            I've always worked on small teams, so it's hard to say what it's like otherwise.

            But working in a small group has led to so many experiences, including:

            - Getting to wear loads of hats, I've touched almost every aspect of marketing outside of maybe putting together a billboard 😅

            - I've learned (and keep having to learn) to move fast, because well, I have to

            - I've had to get a keen eye for something that is "good enough"

            - I've really learned that prioritizing my work is super super super important

            If you're on a small team, what else have you learned?

            #marketing

            5 min
          9. Ep 34 - What Makes A Great Marketing Team?

            What makes a great marketing team?

            There are plenty of success stories out there from companies achieving exponential growth.

            But often, those teams are fueled and funded by lots of money from investors. 😬

            Is that the reason, as much as anything else, that the growth happens?

            I mean, if you hire enough sales reps and spend enough advertising in marketing, you're kind of bound to end up creating the demand.

            It just forces it. You add fuel to the fire and it's going to burn bigger.

            So where does the bulk of growth come from... funding? Or really great marketing/sales/product?

            Both?

            #marketing

            3 min

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