In this episode, we’re joined by Stephen Alberts from Countertop Marketing Co. to discuss accessible and inexpensive marketing tools fabrication shops can use to glean customer insights and increase sales. 

Starting with the basics, Stephen walks listeners through his recommendations with practical advice on the benefits of each tool. He’ll cover: 

• Customer Relationship Management (CRM) software. 

• Tracking calls and web form submissions: customizing to get the actionable data. 

Tune in to learn how to level up your marketing game in your fabrication shop and get results that bring in more revenue.