Marketplace Risk Platform Podcast

Marketplace Risk Platform Podcast episodes:

• 06.21.2024

  Trust & Safety's Evolution and Impact

  Once merely an afterthought, trust & safety has quickly evolved from a peripheral function to become one of the most critical and central functions in technology today - and for good reason. The trust & safety discipline has assumed the...

  
• 05.30.2024

  AI's Impact on Fraud

  AI's Impact on Fraud by Marketplace Risk

  
• 05.23.2024

  Product Counsel's Role in Marketplace Development

  For marketplace startups and early-stage tech platforms, lawyers can often seem out of reach due to resource constraints. But, there are significant risks when developing your product that good counsel can help you avoid - and the results will save...

  
• 04.25.2024

  Getting St*ff Done - Why Lean is Best

  All too often platforms focus on VC investment to drive hyper-growth, which usually leads to bloated organizations (and in recent times, layoffs). But what if platforms focused on running a lean organization, with more utility players who could function as...

  
• 04.18.2024

  Content Moderation Evolution from Humans to AI

  Artificial intelligence seems to be pervading every aspect of our lives - it certainly consumes social media and news feeds. And while AI certainly has many benefits, it also brings some challenges - especially when leveraged as a content moderation...

  
• 04.11.2024

  Addressing Cyber Risks: Trends, Advice & Solutions

  Everyone is at risk of having their information compromised - especially in a world where data is so valuable. If you are a tech company, such a compromise could devastate your business. But there are easy ways to mitigate your...

  
• 04.03.2024

  Marketplace Regulations

  California's new high-volume marketplace seller bill. Illinois' junk fee bill (and any other federal action / states with junk fee bills as they impact platforms) Privacy legislation (federal and the 15 states and the ones that are going into force soon) AI legislation...

  
• 03.28.2024

  Platform Integrity: The Need for Cross-Functional Collaboration

  In order for a platform to succeed, it must have integrity. But what does this mean in practice? In the case of Wolt, it's a cross-functional, holistic focus on the entire community they serve from the entire team. This includes...

  
• 03.21.2024

  Driving Innovation with Platform Thinking

  Not so long ago, platforms were closely associated with Silicon Valley tech startups (and not much else). Technology opened the door for startups to develop new ways of connecting people for a myriad of exchanges - known as platforms. And,...

  
• 03.14.2024

  The Age Verification Conundrum

  Age verification is one of the hottest topics in trust & safety today. The need to protect children and minors from harmful content and prevent access to age-restricted goods and services is something nearly everyone agrees on. But how do...

  
• 03.07.2024

  Trust & Safety Success: Tips for Professionals with Chelsea Hower

  Trust & Safety as a discipline and profession is still relatively early in its development. And, when it comes to trust & safety, there are still no standards, norms or best practices to guide the industry. But, there is a...

  
• 02.29.2024

  Community Approach to Online Child Protection with Caroline Humer

  The need to protect children online has reached a global crisis. From child sexual abuse material to sextortion and beyond, the damage being done to children can be irreparable. Twenty year child protection veteran Caroline Humer joins this episode of...

  
• 02.22.2024

  Marketplace Tax Obligations Leaders Need to Know with Nick Furtwengler

  In this episode of the Platform Podcast, we dive into marketplace tax obligations, a realm that has gained immense complexity and importance over the past decade. As marketplaces continue to grow in popularity, a new wave of state-specific tax laws...

  
• 02.15.2024

  Efficient Platform Dispute Management: From User Conflict to Litigation with Rich Lee

  Marketplaces and digital platforms can be barraged with disputes - from peer-to-peer conflicts to claims against the company - despite strong defenses and processes. And, resolving these disputes is costly, time-consuming and incredibly distracting. That's why the need to efficiently...

  
• 10.26.2023

  From Alcohol to Weed: Navigating Regulated Marketplaces with Jeremy Seigel

  Whether it's alcohol or marijuana you want delivered, there's an app to get you what you want, when you want it. That's because marketplaces have opened up opportunities for consumers to more easily access all types of goods and services,...

  
• 10.17.2023

  How to Access Platform Experts on a Fractional Basis with Juliet Eccleston

  It's no secret that launching and growing successful marketplaces and digital platforms take a village of experiences. But accessing seasoned talent is out of budget for most early-stage teams. Until now. Juliet Eccleston, founder of the Shared Advisory joins the...

  
• 10.12.2023

  VC Perspective on Marketplace Investments and Risk with Sonia Nagar

  Venture capital has long been the lifeblood of innovative and disruptive tech startups - specifically marketplaces and digital platforms. But what do VCs look for when investing in marketplaces? What are the red flags that VCs avoid? During this episode...

  
• 10.06.2023

  Time's Up! Platform Regulations are Here with Hannah Shimko

  Regutations for digital platforms have been a long time comng - as they have been largely unregulated. Until now. The EU, UK, US, Australia and other countries are starting to regulate platforms that host user-generated content or facilitate user-to-user engagement...

  
• 09.28.2023

  Understanding Identity Verification is the Cornerstone of Trust & Safety with Steve Craig

  Identity verification should be the cornerstone of all trust & safety efforts. In this episode of the Platform Podcast, PEAK IDV Founder and digital identity evangelist Steve Craig dives deep into the world of identity verification - from the early...

  
• 09.22.2023

  Thanks for Sharing - Borrowing, Lending and Renting to a Better Planet

  The sharing economy is not a new phenomenon. In fact, it's been around for centuries or more. In this episode of the Platform Podcast, Thanks for Sharing author Elle Tucker explores her journey from sharing economy consultant and advisor to...

  
• 09.15.2023

  Leading the Academic Forefront of Trust & Safety

  Trust & safety as a concept, function and profession is relatively new - largely a creation of technology platforms connecting users around the globe over the last decade or so. But as an academic discipline, trust & safety is even...

  
• 05.11.2023

  Building Trust on Both Sides of the Carsharing Transaction with Ruth Yankoupe

  In the latest episode of the Platform Podcast, our host Elle Tucker is joined by Ruth Yankoupe, Vice President of Customer Experience at Getaround. Ruth tells Elle about her role, which encompasses trust & safety, insurance and customer service, and...

  
• 05.03.2023

  Can the Internet Actually Improve Human Interactions? with Eric Goldman

  Eric Goldman, Professor of Law at Santa Clara University School of Law, joins host Elle Tucker in this episode of the Platform Podcast. Professor Goldman will kick off this year's Marketplace Risk Management Conference (SF, May 16-18) with his keynote...

  
• 04.26.2023

  Investing In Trust And Safety And The Benefits Of Global Collaboration with David Sullivan

  In the latest episode of the Platform Podcast, our host Elle Tucker is joined by David Sullivan, Executive Director at the Digital Trust and Safety Partnership. David tells Elle about his unique and fascinating career path towards the world of...

  
• 04.20.2023

  Using AI To Make Platforms Safer And More Trustworthy Places

  Adrian Brown, co-founder of Authillo and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Adrian describes himself as ‘an engineer at heart’ and has been involved...

  
• 04.13.2023

  The Evolution Of Digital Identity And The Impact On Marketplaces With Steve Craig

  In the latest episode of the Platform Podcast, our host Elle Tucker is joined by Steve Craig, Founder and CEO of PEAK IDV. Steve kicks off by telling Elle about his background and what led him into the world of...

  
• 04.05.2023

  The Changing, Challenging World Of Online Child Safety with Andy Briercliffe

  In this episode of the Platform Podcast, our host Elle Tucker is joined by Andy Briercliffe, Online Child Safety Specialist. Andy tells Elle about his background in law enforcement and transition to the tech world when he joined Twitter, and...

  
• 03.15.2023

  The Rise of Recommerce Tech Platforms with Peter Evans

  Peter Evans, Chief Strategy Officer at McFadyen Digital and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Peter has been following the world of platforms for...

  
• 03.08.2023

  Trust And Safety: Behind The Scenes At An Online Dating App With Alice Hunsberger

  In this episode of the Platform Podcast, our host Elle Tucker is joined by Alice Hunsberger, VP of Customer Experience at Grindr. Alice kicks off by telling Elle about her role at Grindr and her career path from an early...

  
• 03.01.2023

  10 Things That Destroy A Good Fraud Strategy with Brian Davis

  Brian Davis, Head of Trust and Safety at Dodgeball and one of the newest members of the Marketplace Risk Advisory Board joins host Elle Tucker in this episode of the Platform Podcast. Brian tells Elle about Dodgeball and how he...

  
• 02.22.2023

  Using The Marketplace Model to Bring Safe Transportation to Education with Stephen Fusco

  In the latest episode of the new series of the Platform Podcast, host Elle Tucker talks to Stephen Fusco, Director of Legal Affairs and Data Security at HopSkipDrive and a new member of the Marketplace Risk Advisory Board. In this...

  
• 02.15.2023

  The Power of Location Identity and What it Means for Marketplaces with André Ferraz

  In the latest episode of the Platform Podcast, our host Elle Tucker is joined by André Ferraz, CEO and Co-Founder Incognia and one of the newest members of the Marketplace Risk Advisory Board. André tells Elle about Incognia, a digital...

  
• 02.08.2023

  What Can Marketplaces Learn From Social Media When it Comes to Trust and Safety? with Alexandra

  Alexandra Koptyaeva, Trust and Safety Lead at Heyday and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Alexandra tells Elle about her role at Heyday, a...

  
• 02.02.2023

  The Evolving Marketplace Model: How Does Insurance Fit In? with Colin Gardiner

  In the first episode of the new series of the Platform Podcast, host Elle Tucker is joined by Colin Gardiner, marketplace advisor and one of the newest members of the Marketplace Risk Advisory Board. In this fascinating discussion, Elle welcomes...

  
• 11.30.2022

  A Bold New Vision For the Gig Economy with Vikas Malhotra

  In this week’s podcast Elle Tucker is joined by Vikas Malhotra, CEO and Co-Founder of iwi.earth, an early stage platform with a bold new vision for the gig economy. Vikas talks to Elle about the recent Sharing Economy Global Summit,...

  
• 11.16.2022

  Using The Marketplace Model To Make A Luxury Lifestyle More Accessible with Martin Jarvis

  In the latest Platform Podcast episode, Elle Tucker talks to Martin Jarvis, CEO and Co-Founder of Acquir, an early stage marketplace-meets-social network that aims to make luxury assets and experiences more accessible to more people. Martin shares his fascinating founder...

  
• 11.03.2022

  A Pandemic and a Pivot: Tales from an Early Stage Marketplace Startup with Stephen Champion

  In the latest Platform Podcast episode, Elle Tucker talks to Stephen Champion, Co-Founder and CEO of YuTU, an early stage social networking platform that encourages users to build communities offline too. Stephen shares his experiences of the recent Sharing Economy...

  
• 10.25.2022

  The Crossroads Between The Sharing Economy and the Rental Industry

  This week, Elle Tucker is joined by Josh Nickell, Vice President (Equipment Segment) of the ARA (American Rental Association). In this fascinating discussion, Josh and Elle discuss the intersection between the sharing economy and the rental industry. Which influences which...

  
• 08.31.2022

  Disrupting Employment with an Innovative Sharing Platform with Sophie Smallwood

  In this week’s podcast Elle Tucker is joined by Sophie Smallwood, Co-CEO and Co-Founder of Roleshare, a new platform that matches professionals to enable them to apply for – and share – one full-time job. Sophie tells the story of...

  
• 08.24.2022

  Rental Marketplaces and the FCA: Lessons From a Startup Founder

  This week Elle Tucker talks to Bradley Hornby, CEO and Co-Founder of Homebound, a marketplace for renting furniture and other interior design. Bradley shares his startup journey, talking first about the reasons that furniture rental is increasing in popularity and...

  
• 08.17.2022

  Democratizing Cross-border Marketplace Selling by Elias Chavando

  In the latest episode of the Platform Podcast, Elle Tucker is joined by Elias Chavando, Marketplace Risk Advisory Board member and President and CEO of Progresando. Elias tells Elle about how he grew up in the world of classified advertising,...

  
• 08.10.2022

  The Benefits of On-demand Insurance For The Gig Economy with Janthana Kaenprakhamroy

  In this week’s episode of the Platform Podcast, Elle Tucker talks to Janthana Kaenprakhamroy, CEO of Tapoly, which provides flexible and on-demand insurance for the gig economy. Janthana shares her founder story - her realisation that insurance was not necessarily...

  
• 08.04.2022

  The Risks and Rewards of Growing a Skill Sharing Marketplace with Emma McConalogue

  In the latest Platform Podcast episode, Elle Tucker talks to Emma McConalogue, Founder of Kesero, a peer to peer skill sharing marketplace. Emma shares her founder story, from coming up with the idea in a conversation with a friend in...

  
• 07.28.2022

  Using Real-time Legal Advice to Empower Drivers with Jazz Hampton

  This week our host Elle Tucker talks Jazz Hampton, Co-Founder of Turnsignl. Jazz tells Elle the story of Turnsignl, which is a ‘real time’ marketplace app that connects drivers who have been pulled over to an attorney who has been...

  
• 07.20.2022

  How Can Video Inspections Build Trust in the Sharing Economy? with Hamed Yazdi

  Elle Tucker is joined by Hamed Yazdi, Founder and Chief Growth Officer at Rideshare Mechanic. Hamed shares his startup story and how the idea came about for Rideshare Mechanic, which provides a virtual vehicle inspection that is used by rideshare...

  
• 07.13.2022

  Disrupting the Camping Industry With a Sharing Economy Platform with Rebecca Heaps

  This week Elle Tucker talks to Rebecca Heaps, Founder of Tentshare, a peer to peer platform for sharing tents and other camping equipment. Rebecca tells Elle about the inspiration for her startup and her background – which was not remotely...

  
• 07.01.2022

  Unleashing the Potential of The Sharing Economy for B2B with Lieke van Kerkhoven

  In the latest episode of the Platform Podcast, Elle Tucker is joined by Lieke Van Kerkhoven, Co-Founder of FLOOW2 and Marketplace Risk Advisory Board member. As Lieke tells Elle, sharing for consumers is an opportunity – but for businesses, it’s...

  
• 06.29.2022

  Going Undercover to Lift the Lid On a Platform Crypto Scam with Jane Lee

  This week our host Elle Tucker talks to Jane Lee, Trust & Safety Architect at Sift. Jane tells Elle about her role and her passion for fraud fighting, then goes on to share the story of a recent ‘undercover operation’....

  
• 06.21.2022

  Solving the problem of laundry with the marketplace model with John Lee

  Elle Tucker is joined by John Vincent Lee, Founder and CEO of Loopie, a laundry marketplace app which connects people who don’t have the time or desire to deal with their own laundry with people who can do it in...

  
• 06.15.2022

  What has pricing got to do with risk management? with Vishal Kapoor

  In the first episode of the new series of the Platform Podcast, Elle Tucker is joined by Vishal Kapoor, Director of Product at Shipt and Marketplace Risk Advisory Board member, to talk about the complexities of the Shipt model. Vishal...