In tech, when engineers and designers don’t work well together, it causes delays and poor outcomes. It might go unnoticed when this happens at, say, an ad-tech company that can easily absorb delays. However, in civic tech, where budgets are constrained and project failures put the public at risk, we have to consider every sustainable way to help projects succeed. The quality of collaboration between engineers and designers can be the tipping point, where small changes lead to significant improvements in delivering on-time solutions.

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