The Human Centered Design Podcast (This is HCD) | Service Design & UX

Marzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels'

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In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space.

It’s a fantastic conversation and totally enjoyed connecting with Marzia - let’s jump in!

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      The Human Centered Design Podcast (This is HCD) | Service Design & UXBy The Human Centered Design Network
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