Former hostage negotiator Scott Walker shares powerful principles for masterful dialogue when the stakes are high. 




— YOU’LL LEARN — 

1) The number one skill of master negotiators 

2) Two tricks to help prepare you for any conversation 

3) How MORE PIES help build rapport 




Subscribe or visit AwesomeAtYourJob.com/ep955 for clickable versions of the links below. 




— ABOUT SCOTT — 

Scott Walker is one of the world's most experienced kidnap-for-ransom negotiators. He has helped resolve more than three hundred cases and other crises, such as piracy and cyber-extortion attacks. He spent sixteen years as a Scotland Yard detective engaged in covert, counterterrorist, and kidnapping operations. He left the police in 2015 to support organizations, government departments, and private individuals in securing the release of hostages. He now delivers negotiation workshops to organizations all over the world and is sought after as a keynote speaker. His first book, Order Out of Chaos, is out now and is a Sunday Times bestseller.  

• Book: "Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion" 

• Website: ScottWalkerBooks.co.uk 




— RESOURCES MENTIONED IN THE SHOW — 

• Book: "I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships" by Michael Sorensen 

• Book: "Never Split the Difference: Negotiating As If Your Life Depended On It" by Chriss Voss and Tahl Raz 

• Book: "Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)" by Marshall Rosenberg and Deepak Chopra 

• Past episode: 311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss 

• Past episode: 693: Building Better Relationships through Validation with Michael Sorensen 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

955: Mastering Emotion and Conversation Like a Top Hostage Negotiator with Scott Walker

Get more fun, wins, meaning, and money from your job! With 25,000,000 downloads and mentions in The New York Times, Forbes, and Linkedin Learning. This show helps grow your skills and impact at any job that requires thinking and collaborating.  Each week, Pete interviews thought-leaders and results-getters to discover specific, actionable insights that boost work performance. Their stories and advice sharpen the universal skills to flourish at work. Boost your time/energy management, leadership, confidence, career opportunities, and fulfillment—while still getting home earlier. Try starting with episode 0: START HERE and listener favorite episodes we put at the beginning numbered: A, B, C, D, E, and F. (Subscribe and/or sort Old to New to find these starter episodes.) Welcome!

Education

Training

Language Courses

Higher Education

K-12

Educational Technology

Business

Investing

Careers

Management & Marketing

Business News

Shopping

Health & Fitness

Mental Health

Self-Improvement

Edward van Luinen and Tricia Cerrone slice through the clutter to identify the fundamental keys to effective collaboration. 




— YOU’LL LEARN — 

1) What most people get wrong about collaboration 

2) How to overcome the barriers to authentic collaboration 

3) How to zero in on an inspiring  “noble purpose” that drives motivation and engagement 




Subscribe or visit AwesomeAtYourJob.com/ep958 for clickable versions of the links below. 




— ABOUT TRICIA & EDWARD — 

Tricia Cerrone 

Courage and collaboration are hallmarks of Tricia’s global leadership experience, whether it is leading a project, innovating new designs, or overseeing a portfolio of work. With a keen eye for talent and more than 20 years on the business and production side of designing and delivering technically challenging projects at Disney and other Fortune 500 companies, Tricia is adept at inspiring and motivating teams toward successful outcomes while advancing careers and developing new leaders. 

Edward J. van Luinen, Ed.D 

For over twenty years, Edward has been a talent champion of teams worldwide. His experience includes Disney, Sony, and Heineken. He led teams through transformational global-regional-local restructuring, successfully implemented mergers and acquisitions, and introduced new software, learning systems, and leadership strategies. Edward’s collaboration motto is “advance a team member when you advance yourself.” He has worked in Africa, Europe, and North America. Edward collaborates in both French and English. 

• eBook: Collaborate to Compete 

• LinkedIn: Authentic Collaboration 

• Website: Authentic-Collaboration.com 




— RESOURCES MENTIONED IN THE SHOW — 

• Book: Essentialism: The Disciplined Pursuit of Less by Greg McKeown 

• Book: Moneyball: The Art of Winning an Unfair Game by Michael Lewis 

• Book: The Blind Side: Evolution of a Game by Michael Lewis 

• Book: The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts, and Culture by Frans Johansson 

• Prior episode: 597: How to Turn No Into Yes: Powerful Negotiation Questions with Alex Carter

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

958: The Five Essential Behaviors of Great Collaboration with Tricia Cerrone and Edward van Luinen

Dr. Marc Schoen discusses the critical role discomfort plays in our lives—and offers powerful techniques for getting better at managing it. 




— YOU’LL LEARN — 

1) Why we need more—not less—discomfort 

2) Everyday techniques to build your discomfort tolerance 

3) The 45-second trick that helps you handle stress better 




Subscribe or visit AwesomeAtYourJob.com/ep957 for clickable versions of the links below. 




— ABOUT MARC — 

Dr. Marc Schoen is an Assistant Clinical Professor at UCLA’s Geffen School of Medicine where he specializes in Boosting Performance and Decision Making Under Pressure and Mind-Body Medicine. He works extensively with elite athletes, professional and college, as well as, executives and UCLA medical students in strengthening their ability to thrive under pressure, and in competitive and uncomfortable conditions. His method of Discomfort Training and Pilates for the Brain builds hardiness and resilience, by rewiring the fear region of the brain which is responsible for Performance Under Pressure.

• Book: "Your Survival Instinct Is Killing You: Retrain Your Brain to Conquer Fear and Build Resilience" 

• Tool: Boosting Job Performance hypnosis audio download 

• Technique: The Schoen Breath Technique 




— RESOURCES MENTIONED IN THE SHOW — 

• Book: "The Comfort Crisis: Embrace Discomfort To Reclaim Your Wild, Happy, Healthy Self" by Michael Easter 

• Book: "The Untethered Soul: The Journey Beyond Yourself" by Michael A. Singer 

• App: Breathwork 

• Spiegel Eye Roll test demonstration video and grading chart

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

957: How to Push Past Discomfort and Expand Your Comfort Zone with Dr. Marc Schoen

Dave Kerpen shows how to get over delegation hangups to tackle your top life priorities and prevent burnout. 




— YOU’LL LEARN — 

1) How to get over yourself and finally begin delegating 

2) How to become a master delegator in 5 steps 

3) A simple rule to prevent embarrassment when delegating and automating 




Subscribe or visit AwesomeAtYourJob.com/ep956 for clickable versions of the links below. 




— ABOUT DAVE — 

Dave Kerpen is a serial entrepreneur, New York Times bestselling author, and global keynote speaker. He is the co-founder and co-CEO of Apprentice, a platform connecting entrepreneurs with top college students, and is the author of several bestselling books, including The Art of People, Likeable Social Media, and Likeable Business.

He is a popular contributor to Inc.com and a LinkedIn Influencer, and has been featured in many media outlets, including the New York Times, the TODAY show, CBS Early Show, BBC, Financial Times, and more. Additionally, Kerpen is the executive chairman of The Nursing Beat and the cofounder and CEO of Remembering Live. He was previously the founder and chairman of Likeable Local, and was the cofounder and CEO of Likeable Media, which was sold to 10Pearls in April 2021.  

• Book: Get Over Yourself: How to Lead and Delegate Effectively for More Time, More Freedom, and More Success by Dave Kerpen

• Free coaching: ScheduleDave.com

• Website: ChooseApprentice.com




— RESOURCES MENTIONED IN THE SHOW — 

• Book: Give and Take: Why Helping Others Drives Our Success by Adam Grant

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

956: How to Delegate Anything with Dave Kerpen

Dr. Sam Rader discusses a fresh approach to identify and cure the unconscious patterns that keep us from living fully. 




— YOU’LL LEARN — 

1) The surprising origins of many work dysfunctions 

2) The 12 coping styles and their antidotes 

3) How to build your patience for annoying co-workers 




Subscribe or visit AwesomeAtYourJob.com/ep954 for clickable versions of the links below. 




— ABOUT SAM — 

Dr. Sam Rader is a former psychologist who took what she learned about childhood development, personality, and growth and turned it into a new quantum healing  modality called Source Code.

She is the author of SOURCE CODE, a forthcoming book about the 12 Coping Styles we adopt in childhood, which helped us then and hurt us now, and how we can heal. Dr. Sam believes that our early childhood experience writes a source code within us, which determines the rest of the way that our story unfolds. She helps people rewrite their code for a healthier, more beautiful life. 

• Instagram: @drsamrader 

• Website: DrSamRader.com 

• Quiz: https://learn.drsamrader.com/free-coping-styles-quiz-og 




— RESOURCES MENTIONED IN THE SHOW — 

• Book: "Can't Hurt Me: Master Your Mind and Defy the Odds" by David Goggins 

• Book: "The Gift" by Hafiz, translated by Daniel Ladinsky 

• Previous episode: 767: How to Build Tremendous Mental Strength with Amy Morin

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

955: Mastering Emotion and Conversation Like a Top Hostage Negotiator with Scott Walker

Download our free app to listen on your phone