130. Mastering Emotional Intelligence in Healthcare: Building Trust and Connection with Patients

Are you curious about how emotional intelligence can impact the quality of healthcare? Then you won't want to miss this podcast episode! Dr. F Scott Feil and Dr. Tanya Miller delve into the ins and outs of emotional intelligence in healthcare. They explain how it involves recognizing and managing not just our own emotions, but also the emotions of others.

Discover how emotional intelligence can help build trust and rapport with patients, ultimately leading to a more positive work environment. But teaching emotional intelligence isn't always easy! You'll learn about the challenges and strategies for practicing and reflecting on these skills.

Plus, Dr. Feil and Dr. Miller share practical tips for using open-ended questions to better understand patient needs, as well as active listening skills like summarizing and reflecting back.

Whether you're a healthcare professional or simply interested in developing your emotional intelligence, this episode is packed with valuable insights and advice. Tune in and start cultivating your emotional intelligence today!

Tonya Miller is a national speaker and founder of TYM Coaching. With over 25 years of executive leadership skills and a Ph.D. in Leadership Studies, Tonya combines real-world experience with academic expertise. From coaching front-line healthcare providers to board-room negotiations, Tonya uniquely tailors her leadership coaching programs to fit any individual or organization. She’s passionate about personal growth and developing strong leadership cores committed to integrity, accountability, and self-

awareness.

Tonya believes in community engagement and is an active community volunteer. She serves on several boards, including Cumberland & Perry County Domestic Violence Shelter, where she serves as the Board Vice President, America Physical Therapy Association PT Proud Special Interest Group, where she serves as the Vice -Chair and PA Vent Camp, a camp for ventilator-dependent children, in which she also serves as the Executive Director.

You can reach Tonya at:

[email protected]

[email protected]

linkedin.com/in/tymcoaching

Special thanks to both our sponsors, The NPTE Final Frontier, and Varela Financial!

If you are taking the NPTE or are teaching those about to take the NPTE, visit the NPTE FInal Frontier at www.NPTEFF.com and use code "HET" for 10% off all purchases at the website...and BREAKING NEWS!!!! They now have an OCS review option as well... You're welcome! You can also reach out to them on Instagram @npteff

If you're a PT and you have student loan debt, you gotta talk to these guys. What makes them unique is that they view financial planning as like running hurdles on a track. And for PTs, the first hurdle many of us run into is student loan debt. Varela Financial will help you get over that hurdle. They not only take the time to explain to you which plans you individually qualify for and how those plans work, but they ALSO take the time to show you what YOUR individual case looks like mapped out within each option. So if you're looking for help on your student loan debt, or any area of your personal finances, we highly recommend working with them. You can check out Varela Financial out at varelafinancial.com.

Feel free to reach out to us at: 

http://healthcareeducationtransformationpodcast.com/

https://www.facebook.com/HETPodcast

https://twitter.com/HETpodcast

Instagram:

@hetpodcast

@dawnbrown_pt

@pteducator

@dawnmagnusson31

@farleyschweighart

@mail.in.stew.art

@ujima_institute

For more information on how we can optimize and standardize healthcare education and delivery, subscribe to the Healthcare Education Transformation Podcast on Apple Podcasts or wherever you listen to podcasts.