Ben Whybrow returns for part two of our conversation, and this time we dive even deeper into the art—and science—of clinical communication. From the way stories create emotional buy-in to how AI could reshape patient interactions, Ben brings insight, humor, and clarity to the complexities of modern healthcare. We break down what makes reassurance effective (or not), how to communicate with patients who don’t agree with your clinical narrative, and why understanding beliefs is just as important as understanding symptoms. Ben also shares his take on the NHS's AI roadmap and how future clinicians may have to adapt to tech-based frontlines. Whether you're a new grad or a seasoned clinician, this episode is filled with actionable strategies to improve how you connect, explain, and empower.

🔗 Learn More About Our Guest At:

🌐 Clinical Communication Podcast
🐦 Twitter/X: @bwhybrowphysio
📸 Instagram: @bwhybrowphysio

📚 Resources Mentioned:The Way Out by Alan Gordon
Psycho-Cybernetics by Maxwell Maltz
Alchemy by Rory Sutherland
Storyworthy by Matthew Dicks
NHS 10-Year Plan
Motivational Interviewing
NLP (Neuro-Linguistic Programming)
💡 Special Feature:

Last but not least, if you would like to improve your critical thinking, decision making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at:
👉 HETMOLI.com

📢 General Podcast Info:

🎓 New Course! Self Fund Your Own Conference Attendance:
👉 https://healthcareeducationtransformationpodcast.com/conference📘 NPTE Final Frontier: Use code HET for 10% off all purchases at www.npteff.com – now with OCS and soon GCS reviews!
📸 Instagram: @npteff💸 Student Loan Help? We recommend Varela Financial. They'll break down your options and map your repayment strategy step-by-step.
📲 Connect With Us:

🌐 Healthcare Education Transformation Podcast
📘 Facebook
🐦 Twitter
📸 Instagram: @hetpodcast | @pteducatorSubscribe on Apple Podcasts or wherever you tune in.

What happens when we stop treating communication as a soft skill and start recognizing it as the core of effective patient care? In this episode, I talk with UK-based physio and medical communication educator Ben Whybrow about why connection, tone, and storytelling matter more than ever in healthcare. Ben shares how his journey through persistent pain care and teaching at Cambridge Medical School led him to a powerful realization: if your patient doesn’t feel heard, your plan won’t work. We dive deep into motivational interviewing, emotional intelligence, the parallels between sales and healthcare, and why open-ended questions are the real clinical superpower. Ben also unpacks the cultural shift toward more psychologically informed care, and how students and seasoned clinicians alike can improve outcomes by asking better questions. This episode is packed with insight, perspective, and plenty of British charm.

🔗 Learn More About Our Guest At:

🌐 Clinical Communication Podcast
🐦 Twitter/X: @bwhybrowphysio
📸 Instagram: @bwhybrowphysio


📚 Resources Mentioned:Supercommunicators by Charles Duhigg
Predictably Irrational by Dan Ariely
Motivational Interviewing (MI)
Cambridge University Communication Skills Training
EDGE Mobility System

💡 Special Feature:Last but not least, if you would like to improve your critical thinking, decision making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at:
👉 HETMOLI.com
📢 General Podcast Info:

🎓 New Course! Self Fund Your Own Conference Attendance:
👉 https://healthcareeducationtransformationpodcast.com/conference📘 NPTE Final Frontier: Use code HET for 10% off all purchases at www.npteff.com – now with OCS and soon GCS reviews!
📸 Instagram: @npteff💸 Student Loan Help? We recommend Varela Financial. They'll break down your options and map your repayment strategy step-by-step.
📲 Connect With Us:

🌐 Healthcare Education Transformation Podcast
📘 Facebook
🐦 Twitter
📸 Instagram: @hetpodcast | @pteducatorSubscribe on Apple Podcasts or wherever you tune in.

Dr F Scott Feil gives three steps to help take stock on your career and help plan for an optimize your future.

Briana Partee isn’t just building a PT curriculum—she’s creating safer, more human-centered spaces in both academic and clinical settings. In this conversation, we talk about how Briana’s journey from treating complex trauma in underserved urban communities to teaching in the med school classroom shaped her core philosophy: relationships matter more than rules. She shares how she builds trust with her students, makes professional networking feel natural, and balances bold leadership with empathy. We also dive into how strategic relationship building helped her land jobs through casual hallway conversations and why listening and curiosity are the most underrated skills in healthcare education. This one is full of real talk, emotional intelligence, and the exact steps students and educators can take to build meaningful professional networks.

🔗 Learn More About Our Guest At:
LinkedIn: Dr. Briana Partee

🧠 Special Feature:

Last but not least, if you would like to improve your critical thinking, decision making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at: HETMOLI.com

Check out the new course on Self Funding Your Own Conference Attendance:
 👉 https://healthcareeducationtransformationpodcast.com/conferenceIf you’re preparing for the NPTE or teaching others who are, visit www.NPTEFF.com and use code HET for 10% off all purchases. BREAKING: They now offer OCS (and soon, GCS) reviews too!Have student loan debt? Varela Financial is your go-to for personalized planning: www.varelafinancial.com
Stay in touch:Website
Facebook
Twitter/X
Instagram: @hetpodcast | @pteducator

In this  episode of the Healthcare Education Transformation Podcast, Dr. F. Scott Feil speaks with clinician, educator, and thought leader Dr. Mark Kargela about the limitations of traditional tissue-based physical therapy models and the rise of pain science-informed care. From his own educational journey and disillusionment with manual therapy to embracing ambiguity and patient-centered narratives, Dr. Kargela shares insights on how clinicians can better address the complex 10–20% of patients who don't respond to conventional care. The conversation dives into how physical therapists can use psychologically informed strategies, adopt wellness-based business models, and even leverage epigenetics and culturally aware care to improve long-term outcomes. If you’re a PT, educator, or student, this episode is a masterclass in clinical growth, communication, and the future of healthcare delivery.

🔗 Learn More About Our Guest At:
Website: ModernPainCare.com
YouTube & Podcast: Modern Pain Podcast
Instagram/Threads: @mkargeldpt
Waitlist for Upcoming Pain Program: modernpaincare.com/painprogram

🧠 Special Feature:

Last but not least, if you would like to improve your critical thinking, decision making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at: HETMOLI.com

Feel free to reach out to us:

🌐 Healthcare Education Transformation Podcast
📘 Facebook
🐦 Twitter
📸 Instagram: @hetpodcast | @pteducatorSubscribe to the Healthcare Education Transformation Podcast on Apple Podcasts or wherever you listen to podcasts!

What happens when an autistic professor, life coach, and content creator sets out to reframe how we view learning? Dr. Sol Smith joins me to unpack the systems that fail neurodivergent learners—and how we can change them. We dive into his new book, The Autistic’s Guide to Self-Discovery, explore the stigma around accommodations, and challenge the ways schools misunderstand intrinsic motivation. Sol breaks down why traditional education rewards masking, how burnout shows up in students, and how educators can create spaces where all learners feel seen. We also talk about his coaching philosophy, the Neurospicy Community he founded, and how embracing neurodivergent thinking can revolutionize classrooms, careers, and communication. If you're ready to challenge the norms and create a more inclusive world—this episode is your invitation.

Learn more about our guest at:

📘 The Autistic’s Guide to Self-Discovery – Available now
🌐 neurospicycommunity.com
📱 TikTok: @better_sol
📧 Email: [email protected]
Check out the new course on Self Funding Your Own Conference Attendance:

https://healthcareeducationtransformationpodcast.com/conferenceIf you are taking the NPTE or are teaching those about to take the NPTE, visit NPTE Final Frontier at www.NPTEFF.com and use code "HET" for 10% off all purchases. And BREAKING NEWS! They now offer OCS and soon-to-be GCS review options as well. Find them on Instagram @npteff

If you're a PT and you have student loan debt, talk to Varela Financial. They explain your repayment options and show you how each one would play out for your specific situation. We highly recommend them! Visit varelafinancial.com

Last but not least, if you would like to improve your critical thinking, decision-making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at: HETMOLI.com
Feel free to reach out to us:

🌐 Healthcare Education Transformation Podcast
📘 Facebook
🐦 Twitter
📸 Instagram: @hetpodcast | @pteducatorSubscribe to the Healthcare Education Transformation Podcast on Apple Podcasts or wherever you listen to podcasts!

This weeks Teach Me Something Tuesday Episode is with team member Dr Eder Garavito of Scholarnetics360 (a mentorship platform for those in need of mentorship in nearly any category) and why mentorship is so important and truly changed his life.

https://www.scholarnetics.com/

Forward this episode on to someone you know who needs mentorship!

Dr. Erson Religioso—aka Dr. E—has been in the PT game for over two decades, and he’s experienced just about every high and low the profession can offer. In this candid conversation, we dive into his transformation from a manual therapy "guru in the making" to a humble coach focused on empowering patients. Erson shares his journey through academic elitism, ego-driven learning, and eventual cognitive dissonance that led him to radically rethink how he practices, teaches, and communicates with patients. We talk about the origin of his eclectic approach, the power of simplification over complexity, and how clinicians can thrive by embracing mentorship, reflection, and evidence-based evolution. We also dig into his business ventures—from creating the EDGE Mobility System to building a thriving online education platform—and how social media changed the game for him (and what changed when it all came crashing down). Whether you're a new grad, a seasoned clinician, or somewhere in between, this one’s packed with lessons you don’t want to miss.

Learn more about our guest at:

🌐 Modern Manual Therapy
🛠️ Edge Mobility System
🎙️ Untold Physio Stories Podcast
📱 Instagram: @modernmanualtherapy
💼 LinkedIn: Erson Religioso

Erson is from the Buffalo, NY area and has 26 years of experience in physical therapy. He has been fellowship trained in orthopaedic manual physical therapy, certified in the McKenzie Method, Manual Therapy, Craniofacial (TMJ), Nutritional Physical Therapy, and Modern Strength Training (BFR). An avid health nut and tech nerd, he has always been interested in learning as much as possible to help his patients/clients and himself plus his family of 6 kids and wonderful wife. He mentors physical therapists all over the US and world live and online with his line of seminars, podcast, and social media. He coaches his two boys in tennis, plus loves running and rock climbing.

Check out the new course on Self Funding Your Own Conference Attendance:

https://healthcareeducationtransformationpodcast.com/conferenceIf you are taking the NPTE or are teaching those about to take the NPTE, visit NPTE Final Frontier at www.NPTEFF.com and use code "HET" for 10% off all purchases at the website… and BREAKING NEWS! They now have an OCS (and soon-to-be GCS) review option as well… You're welcome! You can also reach out to them on Instagram @npteff

If you're a PT and you have student loan debt, you gotta talk to Varela Financial. What makes them unique is that they view financial planning like running hurdles on a track. And for PTs, the first hurdle many of us run into is student loan debt. Varela Financial will help you get over that hurdle. They not only take the time to explain which plans you qualify for and how those plans work, but they ALSO take the time to show you what your individual case looks like mapped out within each option. If you're looking for help on your student loans or any area of personal finance, we highly recommend working with them. You can check them out at varelafinancial.com.

Last but not least, if you would like to improve your critical thinking, decision making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at:
HETMOLI.com

Dr. Marie Morgan brings a powerful, holistic perspective to wellness that goes far beyond the physical. In this episode, we talk about how her background in psychology, PT, and wellness education has shaped her approach to community health. From building successful wellness initiatives in “physical activity deserts” to creating sustainable programs funded by local and national grants, Dr. Morgan shares her experience turning data-driven insights into real-world change. We explore how PTs are uniquely positioned to lead in wellness spaces, the importance of addressing social determinants of health, and how behavioral change and cultural competence are at the heart of long-term health outcomes. Whether you're a clinician, educator, or advocate for public health, this conversation is packed with strategies and inspiration to help you make a bigger impact—both in and beyond the clinic.

Learn more about our guest at:
📧 [email protected]
 🌐 LSU Health Shreveport Faculty Page (search “Marie Vasquez Morgan”)

Check out the new course on Self Funding Your Own Conference Attendance:
https://healthcareeducationtransformationpodcast.com/conference
If you are taking the NPTE or are teaching those about to take the NPTE, visit NPTE Final Frontier at www.NPTEFF.com and use code "HET" for 10% off all purchases at the website… and BREAKING NEWS! They now have an OCS (and soon-to-be GCS) review option as well… You're welcome! You can also reach out to them on Instagram @npteff

If you're a PT and you have student loan debt, you gotta talk to Varela Financial. What makes them unique is that they view financial planning like running hurdles on a track. And for PTs, the first hurdle many of us run into is student loan debt. Varela Financial will help you get over that hurdle. They not only take the time to explain which plans you qualify for and how those plans work, but they ALSO take the time to show you what your individual case looks like mapped out within each option. If you're looking for help on your student loans or any area of personal finance, we highly recommend working with them. You can check them out at varelafinancial.com.
Feel free to reach out to us:

🌐 Healthcare Education Transformation Podcast
📘 Facebook
🐦 Twitter
📸 Instagram: @hetpodcast | @pteducator

For more information on how we can optimize and standardize healthcare education and delivery, subscribe to the Healthcare Education Transformation Podcast on Apple Podcasts or wherever you listen to podcasts.

Dr F Scott Feil interviews Dr Jeb Helms, a Clinical Associate Professorfor the Department of Physical Therapy & Athletic Training at Northern Arizona University. The two discuss how competency based education can be interwoven into anatomy and pain science education in particularly.
Dr Jeb Helms can be found at:
https://www.linkedin.com/in/jeb-helms-pt-dpt-edd-ocs-scs-42307a67/

For all of your NPTE Needs...visit our Sponsor: NPTE Final Frontier at:
https://npteff.com/
Use the Code "HET" for a discount on all products

If you have student loans, and no real plan on how to handle them, reach out to Varela Financial. Certified Financial planners who specialize in DPT Loan Repayment plans.
[email protected] (tell them the HET Podcast Crew sent you!)

Last but not least, if you would like to improve your critical thinking, decision making skills, metacognition, and independent thinking...join the Metacognition of Leadership Institute (M.O.L.I.) at:
HETMOLI.com