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This incisive session on navigating the offshore pay-per-call and contact center Landscape provides an invaluable roadmap for managing offshore operations, touching upon key areas such as transnational payments, contact center script compliance, and the art of vetting offshore centers. With a particular focus on real-world case studies, attendees will gain pragmatic insights into the good, bad, and ugly of offshore operations while acquiring strategies to mitigate fraud and improve overall performance.
Speakers
This incisive session on navigating the offshore pay-per-call and contact center Landscape provides an invaluable roadmap for managing offshore operations, touching upon key areas such as transnational payments, contact center script compliance, and the art of vetting offshore centers. With a particular focus on real-world case studies, attendees will gain pragmatic insights into the good, bad, and ugly of offshore operations while acquiring strategies to mitigate fraud and improve overall performance.
Speakers