This week, host Emily Ruse dives deep into one of the most crucial topics for aesthetic clinic owners: patient retention. Joined by Corinne Sawers, founder of Patient Perfect, Emily and Corinne unpack strategies to transform first-time patients into loyal clients and elevate your clinic’s success.

Patient retention is often overlooked in favour of attracting new clients, but retaining your current patients is one of the most cost-effective ways to grow your business. Corinne shares her expertise on optimising the entire patient journey—from the initial inquiry to building long-term loyalty through personalised communication, rewards programs, and memberships.

Corinne also introduces Patient Perfect, an innovative app designed to support clinics with patient engagement. She explains how features like reward programs, memberships, and personalised communication can help clinics foster deeper connections with clients while increasing revenue.

Ready to take your clinic to the next level? Tune in to discover the tools and strategies you need to build a loyal patient base and boost your business!

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