In this episode of Mastering Property Management, we uncover the power of blending creativity with leadership in the world of construction and capital project delivery.

I sat down with Lisa Gibson, Principal at Colliers Project Leaders, to explore her remarkable journey — from a Fine Arts background to leading multi-million dollar capital projects across Canada. Lisa opens up about how her artistic foundation shapes her leadership, and how her team helps clients deliver complex projects on time, on budget, and with community impact in mind.

💡 “Art taught me how to listen, lead with empathy, and solve problems in creative ways.”

Lisa’s passion for community service, Lean Construction, and empowering emerging leaders makes this a must-listen episode for anyone involved in real estate, construction, or infrastructure development.

🔑 Key Takeaways:

✅ What sets Colliers Project Leaders apart in the capital project space
✅ How Lisa’s Fine Arts background fuels her leadership and innovation
✅ The real meaning of Lean Construction—and why it delivers real value
✅ What it takes to lead in both business and community settings
✅ Her advice for aspiring leaders in construction and project management
✅ The global project she’d love to manage (and why!)

Lisa’s story proves that leadership doesn’t have one path—and that great project delivery starts with purpose, people, and vision.

#MasteringPropertyManagement 🎙️ #ColliersProjectLeaders #Leadership #CapitalProjects #ConstructionConsulting #LeanConstruction #CRELeadership #CommercialRealEstate #WomenInConstruction #FineArtsToProjects #ProjectManagement #PicturePerfectCleaning 🫧

📌 Connect with Colliers Project Leaders & Lisa Gibson:
🔗 Website: https://www.colliersprojectleaders.com
🔗 LinkedIn: Lisa Gibson

📌 Stay Connected with Mastering Property Management:
📸 Instagram: @mastering_property_management
💼 LinkedIn: Jared Sarbit

Sponsored By: Picture Perfect Cleaning 🫧✨

Music Item License Code: XR2HFMQ3WL

In this episode of Mastering Property Management, we dive into what happens when a leader shifts focus — from personal milestones to empowering others for collective success.

I sat down with Lachlan MacQuarrie, Vice President of Customer Success at Intelligent Buildings, to talk about leadership, smart technology, and the future of commercial real estate. Lachlan shares how one mindset shift — embracing servant leadership — transformed his career and the teams he leads.

💡 “I could do great things with great people.”

This episode isn’t just about smart buildings — it’s about smart leadership. Lachlan breaks down how technology is only as effective as the people and processes behind it. It’s not about silver bullets — it’s about enabling better decisions.

🔑 Key Takeaways:

 ✅ Why servant leadership creates resilient, high-performing teams

 ✅ How smart building tech is being misunderstood — and how to use it right

 ✅ The role of customer success in large-scale CRE portfolios

 ✅ How to lead with empathy while still delivering measurable results

This conversation highlights Lachlan’s work at Intelligent Buildings, a consultancy helping global commercial real estate owners harness building tech—from cybersecurity to operational efficiency. It's not just about devices; it's about strategy, trust, and execution.

#MasteringPropertyManagement 🎙️ #IntelligentBuildings #SmartBuildings #CRELeadership #ServantLeadership #BuildingTech #CustomerSuccess #CommercialRealEstate #CRECanada #RealEstateInnovation #EmpowerYourTeam #CREFuture #PicturePerfectCleaning 🫧

📌 Connect with Intelligent Buildings & Lachlan MacQuarrie:

 🔗 Website: intelligentbuildings.com

 🔗 LinkedIn: Lachlan MacQuarrie

📌 Stay Connected with Mastering Property Management:

 📸 Instagram: @mastering_property_management

 💼 LinkedIn: Jared Sarbit

Sponsored By: Picture Perfect Cleaning 🫧✨

Armco Capital’s Bold Bet on Downtown Calgary with Corbin Staniloff 🏢 📈

In this episode of Mastering Property Management, we take a closer look at one of the most ambitious real estate investment plays in Western Canada.

In just 14 months, Armco Capital has acquired over 2.4 million square feet of downtown Calgary office space — adding First Canadian Centre, Bow Valley Square, and Altius Centre to their growing portfolio.

I sat down with Corbin Staniloff, Asset Management at Armco Capital, to unpack what this strategic expansion says about the future of Calgary’s core — and why Armco is doubling down when others are holding back.

🔑 Key Takeaways:

✅ Why Armco is bullish on the future of downtown Calgary

✅ What sets Calgary’s office market apart in 2024 and beyond

✅ How revitalizing key towers impacts the broader business community

✅ The role of asset managers in driving long-term real estate value

📣 At a time when some are uncertain, Armco is investing — and reshaping the future of downtown Calgary.

📌 Connect with Armco Capital & Corbin Staniloff:

🔗 Website: http://armcocapital.ca/

🔗 LinkedIn: https://www.linkedin.com/in/corbin-staniloff-66048343?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

📌 Stay Connected with Mastering Property Management:

📸 Instagram: Mastering Property Management
https://www.instagram.com/mastering_property_management/

💼 LinkedIn: Jared Sarbit
https://www.linkedin.com/in/jared-sarbit-9604a329/

Sponsored By: Picture Perfect Cleaning 🫧✨
https://www.pictureperfectcleaning.ca/

In this episode of Mastering Property Management, we explore what it means to bring courage, values, and heart to the world of real estate operations.

I sat down with Ainsley Oldershaw, Director of Properties at YWCA Regina, to talk about her bold, values-based approach to property management — and how she’s using her skill set to make a meaningful impact on the lives of women and children in her community.

This episode is a powerful reminder that property management isn’t just about buildings — it’s about people, purpose, and the chance to be part of something bigger.

🔑 Key Takeaways:

✅ Why strong leadership means taking risks — and owning your mistakes

✅ How property managers can use their expertise for social impact

✅ The mission of the YWCA and how it shapes Ainsley’s work

✅ Why having a moral foundation in your career changes everything

📢 “If we have opportunities to help, I feel like I have a moral obligation to do so.”

#MasteringPropertyManagement 🎙️ #YWCARegina #WomenInLeadership #PurposeDrivenWork #SocialImpact #PropertyManagement #RealEstateWithHeart #CommunitySupport #WomenInRealEstate #MoralLeadership #CRECanada

📌 Connect with YWCA Regina & Ainsley Oldershaw:

🔗 Website: https://ywcaregina.com/

🔗 LinkedIn:
Ainsley Oldershaw https://www.linkedin.com/in/ainsley-oldershaw-4971297a/
YWCA Regina https://www.linkedin.com/company/ywcaregina/

📌 Stay Connected with Mastering Property Management:

📸 Instagram: Mastering Property Management
https://www.instagram.com/mastering_property_management/

💼 LinkedIn: Jared Sarbit
https://www.linkedin.com/in/jared-sarbit-9604a329/

Sponsored By: Picture Perfect Cleaning 🫧✨
https://www.pictureperfectcleaning.ca/

In this powerful episode of Mastering Property Management, we sit down with Nael Malaeb, CEO of Guard Tower Security, a new security company redefining what it means to protect properties in Calgary.

With mentorship and support from Picture Perfect Cleaning, Guard Tower is rising quickly by offering a rare combination: the personal, transparent service of a small company and the capability and professionalism of a large firm.

Nael shares what sets Guard Tower apart — and why security has become one of the most urgent priorities in property management today.

🔑 Key Takeaways:

 ✅ Why Guard Tower is positioned between small-company service and big-company capability

 ✅ The rising demand for security across Calgary, not just downtown

 ✅ How one security incident can permanently damage a building’s reputation

 ✅ Why proactive, visible security is a long-term investment in tenant safety and asset value

📢 Security is no longer optional — it’s essential. And tenants notice when it’s done right.

📺 Watch the full episode here: https://youtu.be/wl7m0I2BR7c

🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN

#GuardTowerSecurity 🛡️ #MasteringPropertyManagement 🎙️ #CommercialSecurity #PropertyManagement 🏢 #CalgaryBusiness #Leadership #RealEstateSecurity #MentorshipMatters #PicturePerfectCleaning 🫧 #CommunitySafety #CRECalgary

📌 Find Nael Malaeb and Guard Tower Security Online:

 🔗 Website: Guard Tower Security

 🔗 LinkedIn: Nael Malaeb | Guard Tower Security

📌 Stay Connected with Mastering Property Management:

 📸 Instagram: Mastering Property Management

 💼 LinkedIn: Jared Sarbit

Sponsored By: Picture Perfect Cleaning 🫧✨

In this episode of Mastering Property Management, we sit down with Margaret Gorska, Property Manager with Epic Investment Services, to explore the mindset and habits behind truly exceptional property management.

Margaret brings a refreshing mix of emotional intelligence and operational discipline to her role — and she believes the secret to success isn’t just in knowing the lease... it’s in how you treat people.

With decades of insight and a reputation built on kindness, empathy, and a passion for learning, Margaret shares what it takes to stand out in a small, relationship-driven industry.

🔑 Key Takeaways:

 ✅ Why tenants remember how you treat them more than any financial metric

 ✅ How curiosity and continuous learning lead to operational excellence

 ✅ The importance of listening to building operators and being on-site

 ✅ Why kindness isn’t a soft skill — it’s a powerful strategy

📢 Property management isn’t just about buildings. It’s about people. And when you lead with heart and curiosity, everything else follows.

📺 Watch the full episode here: https://youtu.be/RgAaj_VR1Wk

 🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN

#MasteringPropertyManagement 🎙️ #TenantRelationships #OperationalExcellence #PropertyManagement 🏢 #RealEstateLeadership #EpicInvestmentServices #KindnessInBusiness #ContinuousLearning #CRE #YYCRealEstate

📌 Connect with Margaret Gorska & Epic Investment Services:

 🔗 Website: Epic Investment Services

 🔗 LinkedIn: Margaret Gorska | Epic Investment Services

📌 Stay Connected with Mastering Property Management:

 📸 Instagram: Mastering Property Management

 💼 LinkedIn: Jared Sarbit

Sponsored By: Picture Perfect Cleaning 🫧✨

 In this special 40th episode of Mastering Property Management, we dive into what it means to run a family business rooted in trust, tradition, and personal connection.

I sat down with Khalid Keshavjee, Director of Operations at Amhurst Property Management Ltd., to explore the values that guide his leadership—and how his team is blending modern innovation with deep-rooted service.

Amhurst manages a diverse portfolio of residential, condominium, and compact commercial real estate in Calgary. Their mission is simple but powerful: treat every relationship like a partnership, support tenants with compassion and professionalism, and bring peace of mind to owners through sound management practices.

🔑 Key Takeaways:

 ✅ What it’s like working in a multi-generational family business

 ✅ The importance of legacy and building on a strong foundation

 ✅ How technology is streamlining operations behind the scenes

 ✅ Why face-to-face connections with tenants still matter more than ever

💬 "They enjoy the fact that they know who we are. We know them. There's a personal connection with their home and their property."

📢 Khalid reminds us that while automation and smart systems are great, nothing replaces the power of human connection—especially in property management.

📺 Watch the full episode here: https://youtu.be/IWSzphyhYjE

🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN

#MasteringPropertyManagement 🎙️ #FamilyBusiness #AmhurstPropertyManagement 🏘️ #PropertyManagementLeadership #TenantExperience #YYCRealEstate #LegacyInBusiness #HumanConnection #InnovationInPropertyManagement #CalgaryBusiness #PicturePerfectCleaning 🫧

📌 Find Khalid & Amhurst Property Management Online:

 🔗 Website: Amhurst Website

 🔗 LinkedIn: Khalid Keshavjee | Amhurst Property Management

📌 Stay Connected with Mastering Property Management:

 📸 Instagram: Mastering Property Management

 💼 LinkedIn: Jared Sarbit

Sponsored by: Picture Perfect Cleaning 🫧✨

 Creating clean, healthy spaces—and championing the people behind them.

In this special episode of Mastering Property Management, we shine a spotlight on an industry event that’s quickly become a can’t-miss tradition for multi-family property managers in Alberta: the Battle of the Management Companies!

I sat down with Nadia Katz, Business Development Manager for Alberta at 24/7 Restoration, to talk about this incredible event—and why it's about so much more than just games and prizes.

Now entering its 4th year, the Battle was created to bring the property management community together in a fun, casual, and collaborative setting. Hosted at WinSport in Calgary, this event celebrates connection, healthy competition, and appreciation for the people who make our industry thrive.

🔑 Key Takeaways:

 ✅ Why the Battle of the Management Companies is unlike any other industry event
 ✅ How events like this strengthen relationships across companies and roles
 ✅ What attendees can expect from this year’s event—from luge racing to mini-golf
 ✅ How fun and connection can directly improve workplace culture and collaboration

📢 The message is clear: when we take time to step away from the daily grind and celebrate each other, everyone wins.

📺 Watch the full episode here: https://youtu.be/iKuxJEDNys8

 🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN

#BattleOfTheManagementCompanies 🏆 #MasteringPropertyManagement 🎙️ #TeamBuilding #YYCEvents #PropertyManagement 🏢 #IndustryCulture #Networking #CollaborationOverCompetition #247Restoration #PicturePerfectCleaning 🫧

📌 Find Nadia Katz and 24/7 Restoration Online:

 🔗 Website: 24/7 Restoration 

 🔗 LinkedIn: Nadia Katz | 24/7 Restoration

📌 Stay Connected with Mastering Property Management:

 📸 Instagram: Mastering Property Management

 💼 LinkedIn: Jared Sarbit

Sponsored By: Picture Perfect Cleaning 🫧✨

In this episode of Mastering Property Management, we explore how AI is transforming property management with Phil Sobkow from Charter Property Management.

AI isn’t just another tool—it’s a game-changer. Phil describes AI as an infinite team of assistants that can handle administrative tasks, streamline processes, and enhance efficiency. Smaller property management firms that adopt AI now will gain an unfair advantage in pricing, speed, and flexibility, outpacing larger firms struggling with slow adoption.

🔑 Key Takeaways:

✅ AI as a workforce multiplier – How it enhances efficiency and operations

✅ Where to start? – Why ChatGPT is the best entry point for property managers

✅ Small firms, big wins – How AI levels the playing field against larger competitors

✅ The future of AI in property management – What’s coming next

📢 Phil’s advice? Start small. Use AI for simple tasks like email tone-checking, then gradually scale up. The future belongs to those who adapt—and the time to start is now.

📺 Watch the full episode here: https://youtu.be/yUi2JT3BGXE

🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN

#AIinRealEstate 🤖 #PropertyManagement 🏢 #Innovation #ArtificialIntelligence #PropTech #ChatGPT #Efficiency #BusinessGrowth #MasteringPropertyManagement 🎙️

📌 Find Phil Sobkow and Charter Property Management Online:

🔗 Website: https://www.charterpm.ca/

🔗 LinkedIn:
Phil Sobkow https://www.linkedin.com/in/philsobkow/
Charter Property Management https://www.linkedin.com/company/charter-property-management/

📌 Stay Connected with Mastering Property Management:

📸 Instagram: Mastering Property Management
https://www.instagram.com/mastering_property_management/

💼 LinkedIn: Jared Sarbit
https://www.linkedin.com/in/jared-sarbit-9604a329/

Sponsored By: Picture Perfect Cleaning 🫧✨
https://www.pictureperfectcleaning.ca/

In this episode of Mastering Property Management, we sit down with Darryl Talbot, Vice President of Astoria Asset Management, to discuss the most critical factors in property management success: communication and technology.

Astoria Asset Management, founded in 2005, has built a strong reputation across Airdrie, Cochrane, Calgary, Olds, and beyond by delivering value-based management, meticulous financial reporting, and exceptional client relationships. With a diverse portfolio spanning residential and commercial condominiums, single-family homes, and homeowners associations, their insights into industry best practices are invaluable.

🔑 Key Takeaways:

✅ Why communication is the #1 reason clients switch property management companies

✅ How trust is built through proactive and transparent interactions

✅ The game-changing role of technology in streamlining property management

✅ Why investing in the right software (like Yardi) enhances tenant experience and operational efficiency

📢 Darryl shares why investing in technology pays off tenfold—leading to faster, more accurate, and more consistent service for clients.

📺 Watch the full episode here: https://youtu.be/WcGkKpuQTwE
🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN

#PropertyManagement 🏢 #AstoriaAssetManagement #CommunicationMatters 📢 #TechnologyInRealEstate 💻 #MasteringPropertyManagement 🎙️ #RealEstateInnovation 🚀 #Yardi #PropertyInvestment

📌 Find Darryl Talbot and Astoria Asset Management Online:

🔗 Website: Astoria Asset Management 

🔗 LinkedIn: Darryl Talbot | Astoria Asset Management

📌 Stay Connected with Mastering Property Management:

📸 Instagram: Mastering Property Management

💼 LinkedIn: Jared Sarbit

Sponsored By: Picture Perfect Cleaning 🫧✨