In this insightful episode of the "One Small Change" podcast, host Yvonne McCoy invites Misty Henkel, a seasoned sales trainer from Chinchilla, Queensland, to share her unique perspectives on transforming sales communications. Misty delves into methodologies that combat sales anxiety by leveraging personal connections and effective communication. Together, Yvonne and Misty reflect on their past experiences, emphasizing small but profound changes that lead to success in sales. Misty offers a free "Sales Game Plan Session" and humorously discusses her new hobby, watermelon skiing, adding a lighthearted touch to the episode. As the conversation wraps up, listeners are encouraged to embrace change, stay curious, and explore new ideas with Yvonne's podcast series.

Guest Bio:

Misty Henkel is an accomplished sales trainer renowned for her practical approach to overcoming sales anxiety. With a diverse background in bartending, furniture sales, Apple computers, and government services, she expertly transforms traditional sales techniques into impactful customer interactions. Misty, a native of Chinchilla, Queensland, combines her professional experiences with her vibrant community spirit, making her a sought-after sales mentor.

Key Points Discussed:

1. [05:10] Misty's sales journey: From a shy barmaid to an expert sales trainer.
2. [12:25] Key sales technique: State the price and remain silent to let customers decide.
3. [19:45] Importance of likability and personal connection in sales success.
4. [26:30] Repetition in learning: Overcoming discomfort when discussing prices.
5. [34:55] The influence of atmosphere and personal connections in sales environments.

Main Quote: "Get known for what you sell, clearly state the price, and then be silent to let the customer process their decision independently."

Website: https://www.4mycard.net/u/ub4x/Misty-Henkel

Facebook: https://www.facebook.com/profile.php?id=100008378372285

LinkedIn: http://linkedin.com/in/misty-henkel-5962a971