Stories from the River

Mastering Store Openings: Insights from Broad River's Visual and Merchandising Experts


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In this episode of Stories from the River, Broad River Retail's Memory Makers, including Robert Hayes, Assc. Supervisor, Visual Ops; Matt Robinson, Visual Impact Manager; Lourad Hilliard, Visual Area Manager, North Region; Shelby Hill, Senior Manager, Merchandising; Erin Reavis, Manager, Visual Impact Ops; and Amy Hayes, District Manager, Visual Impact; discuss their various roles and experiences from the new Rock Hill, South Carolina, store setup. Each Memory Maker outlines their background and tenure with the company, illustrating their journeys from different entry points to their current positions. They also detail the specific stores they oversee and the number of store openings they have been a part of, emphasizing the collaborative and comprehensive effort required to ensure successful launches.

The episode primarily focuses on the Rock Hill store opening, highlighting the advanced level of organization and efficient teamwork that contributed to its accelerated progress. The interviewees express their amazement at the seamless execution, attributing their success to meticulous planning, pre-production efforts, and strong support from both the internal teams and external vendors. The conversation underscores the importance of communication, management, and preparedness, showing how these elements coalesce to handle challenges and accomplish tasks ahead of schedule.

The shared experiences from each previous store opening led to learnings and insights that improved the speed, efficiency, and collaboration of each new project. This accumulated learning over several years and many store openings has led to an expedient and remarkable achievement with the speed and progress displayed by the team in the Rock Hill store setup.

This episode on YouTube: https://youtu.be/SjBIcRhy3sI

Visit https://www.storiesfromtheriver.com for more episodes.

Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com

Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

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Stories from the RiverBy Broad River Retail

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