How do businesses truly connect with customers in a seamless, consistent way across both print and digital channels? 

This episode of RRD’s Produced + Delivered podcast features a conversation with Cynthia Bajana, Vice President of Business Communication Solutions for RRD. In this conversation, Cynthia describes how to build a seamless customer journey across both print and digital channels. She offers practical insights into overcoming common obstacles, including:

• Breaking down data silos and integrating legacy systems

• Building a compelling business case for an omnichannel strategy

• Establishing unified ownership of the end-to-end customer experience

• Delivering measurable and meaningful results