The Reality of Contact Centres

Mastering Your Festive Contact Centre Party - Christmas Party Tips


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Picture this: You're at your Contact Centre Christmas party, the music is playing, the drinks are flowing, and you're just about to photocopy your body parts as a fun party trick. Stop right there! 

We're here to guide you through the do's and don'ts of the Christmas party, especially in a Contact Centre environment. After years of enjoying (and surviving) these festive gatherings, we've gathered some invaluable insights that we're ready to share. From warning against pre-drinks to advising against mixing drinks, and what they may lead too, we've got you covered. 

And the conversation gets deeper as we tackle serious issues such as dealing with alcoholism at these events, handling inappropriate behaviours, and the exploitation of power dynamics. All while keeping the festive spirit alive! We even delve into the humorous side of things, discussing why some things are a no-go and why a pay rise request might not be the best party conversation. We wrap things up by exploring the fun element of party themes. So, get ready for some candid chats and hearty laughs as you navigate the Christmas party in your call centre.

Find more useful and essential contact centre development from realitytraining.com

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The Reality of Contact CentresBy Jeremy Blake and Bob Morrell


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