Masters of Service

On this episode of Masters of Service, Kurt interviews Sean Kline, CEO of Turbotek, who shares his experience transitioning from a marketing executive to a CEO and the importance of providing concrete value and staying in touch with customers. Kline recommends 'The Effective Executive' by Peter Drucker for executives in small or large enterprises.

On this episode of Masters of Service, Kurt interviews Spencer Kelty from Yogi, discussing the company's AI technology that analyzes customer feedback to improve products and marketing strategies. Kelty shares a success story of how Yogi helped a regional staffing agency grow by improving their digital presence and connecting with their community. They also talk about the importance of aligning marketing with revenue and long-term business goals.

Join Kurt and Michaela Dempsey, CMO of Evisort, on this episode of Masters of Service as they discuss the benefits of using an AI-powered contract life cycle management platform. Michaela stresses the importance of understanding customers and building relationships with them. She also recommends the book 'How to Win Friends and Influence People' and invites listeners to connect with her on LinkedIn.

On this episode of Masters of Service, Kurt interviews Ed Locher, Executive Vice President of Marketing at HG Insights. They discuss how HG Insights provides groundbreaking solutions for sales ops and marketing, adding a layer of contextual information on top of technographics. Ed shares their success stories and how they help their clients supercharge their go-to-market.

Kurt interviews Lauren Hagerty, Senior Director of Marketing and Community at PowerToFly. They discuss PowerToFly's mission to create a more inclusive workforce and their role in helping companies with diversity recruiting solutions. Lauren shares the biggest challenges of the current economic climate and how PowerToFly is reaching their audience through virtual events and small executive forums.

Join Kurt and Adam Livesay, founder of Elevat, as they discuss the challenges and opportunities in the IoT industry. They talk about the evolution of IoT technology and how it has become more sophisticated, with companies now looking at hundreds of data points for efficiencies and safety. They also discuss the challenges of managing supply chain and people in the industry, and how companies are transforming their business models to unlock more value for their customers.

On this episode of Masters of Service, Kurt interviews CJ Bachmann, CEO of 1SEO, as she shares her journey as a female leader in the digital marketing industry and the importance of building trust with clients. Bachmann also gives advice to those looking to enter a new field and recommends two books for personal growth and career development.

Join Kurt and Nischal Nadhamuni, President and Founder of Klarity, as they delve deep into the challenges of making AI technology reliable in a business-critical setting. They discuss the messaging and sales strategy of AI technology and how it can be framed as a tool for enabling human creativity. Nischal also recommends a book called 'How Innovation Works' by Matt Ridley, which explores the iterative nature of breakthrough technologies.

Kurt interviews Brian Johnson, co-founder of Canopy Management, who shares his expertise in Amazon advertising and how it helped him build his reputation in the industry. Johnson emphasizes the importance of standing out from the crowd and using the 'what's in it for me' messaging to grab the audience's attention. He also talks about the evolution of their agency and the need to separate oneself from the crowded market.

Crystal Bell, President of ImageSoft, shares her insights on managing and securing data in today's constantly recording and online world. She advises listeners to pursue their passions and engage in their careers, and recommends finding a mentor to gain experience and build confidence. Bell emphasizes the importance of being a people-first company and serving employees first.