(26 minutes)

In this episode, Richard and Chris talk to Steve Totzke, Chief Commercial Officer of Mattel. In this lively conversation, the three discuss Mattel's response to the pandemic, changes in sales processes, the future of manufacturing in Asia, how technology is amplifying the sales process, and much more. Totzke, a Mattel and toy industry veteran, draws on his global experience, and his love of play in talking about these issues.

In The Endcap, Chris and Richard talk about the economic impact of COVID-19 on the culture, the toy industry and thoughts about life returning to "normal," whatever that may be.

This episode is brought to you by our lead sponsor KidStuff Public Relations.