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Without any proper training, we're setting a lot of employees up for frustration when they don't have the resources they need to perform their jobs. In home care there's about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers.

President and COO of Home Care Pulse, Todd Austin, dives deep into the conversation about attracting and retaining employees with his top tips he’d give an agency looking to get the most out of their training program.

HCP | Care Intelligence for the Post-Acute Industry
The Annual HCP Benchmarking Report
Todd Austin's LinkedIn

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.