Flip Flops & People Ops (w/ Christie Hoffman)

Maximizing Engagement Through Better, More Effective 1:1s (ft. Eric Williams)


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Do your managers lack training? (I'll answer for you... YES.) Have a feeling it's probably causing your people and teams to be disengaged?  (I'll answer for you again, probably ALSO YES.)

In this episode, Eric Williams, a seasoned leadership coach, shares his best practices   on how one-on-one (1:1) meetings between managers and their team members can help build a culture of trust, collaboration, and high performance. When managers know how to hold effective 1:1s, they can become a valuable extension of you and your leadership team's people-first philosophy. 

Key Topics:

  • What makes a 1 on 1 effective (and what doesn't) 
  • Seemingly obvious things most managers don't know (ex: talk LESS!)
  • Getting to know the whole employee, outside of work too 
  • Employee Engagement comes from mostly relationships and the basic human need for connection 

Resources Mentioned:

  • Do hard things by Steve Magness
  • Eric's Titktok: @Businesscoacheric
  • Movie: Hoosiers
  • Any book by Patrick Lencioni
  • Any book by Tom Rath
  • Managing transitions by William Bridges
  • Link to Eric's reading list
  • Radical candor by Kim Scott
  • 140 Icebreaker questions
  • Eric's website
  • Eric's LinkedIn
  • Eric's Instagram (212consulting)
  • Eric's public email: [email protected] (haven't checked this email)
  • Webinar/workshop on the art of a proper 1 on 1
  • Watch this video on YouTube


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Flip Flops & People Ops (w/ Christie Hoffman)By Christie Hoffman