Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show

May 20, 2025 HubSpot Updates - Service Hub Journey Analytics & Automatic Email Compression


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Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates that can elevate your business to new heights.
In this episode of "Wake Up, Customer Platform," Chris Carolan, Casey Hawkins, and George B. Thomas bring you the most recent HubSpot updates that you might be missing out on. Here’s what we cover:
- **Service Hub Journey Analytics**: Discover how the new Journey Analytics Report Builder allows Service Hub Enterprise users to track customer interactions and optimize support processes.
- **My Team Dashboard**: Learn about the redesigned My Team page that simplifies the process of tracking team achievements and certifications, making onboarding smoother.
- **Breeze Co-Pilot Enhancements**: Get excited about the upcoming AI-driven Copilot that will revolutionize how you create workflows and manage customer interactions.
- **Video Content Improvements**: Find out how you can now add captions to your LinkedIn videos directly from HubSpot, enhancing engagement and accessibility.
- **Email Optimization**: We discuss automatic email compression that improves deliverability and user experience.
Key takeaways from this video include:
- How to leverage new analytics tools for better customer insights.
- The importance of team management features in maximizing HubSpot capabilities.
- The benefits of AI enhancements in streamlining your workflow and improving communication.
Join us every weekday morning to make sure you're not sleeping on HubSpot's true capabilities. Let’s wake up your customer platform and watch your business rise!
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Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning ShowBy Chris Carolan