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MBA017: Does Your Communications Engine Need a Tune-Up? Interview with David Barrett
In this episode, David Barrett speaks with us about what I feel is the most important skill for a Business analyst . . . communication. David is the National Program Director for the Centers of Excellence in Project Management and Business Analysis at the Schulich School of Business and is one of the founders of the International Institute for Business Analysis.
David will help us to understand the three phases of communication and how to become a great communicator. Listen for some practical, actionable advice on improving your communications skills.
After listening to this episode, you will understand:
Key Takeaways
Business Analysts need strong communication skills. Presentation skills are critically important to get your point across, influencing and negotiating skills are needed to drive decisions, and we need to engage with different people (and deal with difficult people). All of these areas are part of the Business Analyst role and are critical to your success.
To scale your communication to a wider, more diverse audience, first you must understand what your audience needs. Be briefer than otherwise to start. Assume the audience doesn’t want it all. Communicate the bottom line up front with additional information afterwards. Put the request and executive summary up front. This provides context for your audience.
The three phases of communicating are: Being prepared, delivering well, and follow up afterwards
Business Analysts should make better use of communications plans along with their stakeholder analysis. One of the biggest benefits a Business Analyst can bring is to ensure we build it right the first time.
Tips to improve your communication:
The one thing you can do today to improve your communication right away: Find a coach or mentor. Seek out other people to coach you, help you, and advise you. Never go it alone.
Links mentioned in this episode
Thank you for listening to the program
To get more valuable content to enhance your skills and advance your career, you can subscribe on iTunes.
Also, reviews on iTunes are highly appreciated! I read each review and it helps keep me motivated to continue to bring you valuable content each week.
The post MBA017: Does Your Communications Engine Need a Tune-Up? Interview with David Barrett appeared first on Mastering Business Analysis.
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By Dave Saboe, CBAP, PMP, CSM | Certified Business Analysis Professional | Agile Coach
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8282 ratings
In this episode, David Barrett speaks with us about what I feel is the most important skill for a Business analyst . . . communication. David is the National Program Director for the Centers of Excellence in Project Management and Business Analysis at the Schulich School of Business and is one of the founders of the International Institute for Business Analysis.
David will help us to understand the three phases of communication and how to become a great communicator. Listen for some practical, actionable advice on improving your communications skills.
After listening to this episode, you will understand:
Key Takeaways
Business Analysts need strong communication skills. Presentation skills are critically important to get your point across, influencing and negotiating skills are needed to drive decisions, and we need to engage with different people (and deal with difficult people). All of these areas are part of the Business Analyst role and are critical to your success.
To scale your communication to a wider, more diverse audience, first you must understand what your audience needs. Be briefer than otherwise to start. Assume the audience doesn’t want it all. Communicate the bottom line up front with additional information afterwards. Put the request and executive summary up front. This provides context for your audience.
The three phases of communicating are: Being prepared, delivering well, and follow up afterwards
Business Analysts should make better use of communications plans along with their stakeholder analysis. One of the biggest benefits a Business Analyst can bring is to ensure we build it right the first time.
Tips to improve your communication:
The one thing you can do today to improve your communication right away: Find a coach or mentor. Seek out other people to coach you, help you, and advise you. Never go it alone.
Links mentioned in this episode
Thank you for listening to the program
To get more valuable content to enhance your skills and advance your career, you can subscribe on iTunes.
Also, reviews on iTunes are highly appreciated! I read each review and it helps keep me motivated to continue to bring you valuable content each week.
The post MBA017: Does Your Communications Engine Need a Tune-Up? Interview with David Barrett appeared first on Mastering Business Analysis.
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