Vince Mirabelli shares some practical, how-to approaches to developing empathy, mapping the customer journey, and finding business process improvement opportunities along the way.
The post <a rel="nofollow" href="https://masteringbusinessanalysis.com/mba196-customer-journey-treasure-hunting/">MBA196: Customer Journey Treasure Hunting</a> appeared first on <a rel="nofollow" href="https://masteringbusinessanalysis.com">Mastering Business Analysis</a>.

Vince Mirabelli shares some practical, how-to approaches to developing empathy, mapping the customer journey, and finding business process improvement opportunities along the way. The post MBA196: Customer Journey Treasure Hunting appeared first on Mastering Business Analysis.

Vince Mirabelli shares some practical, how-to approaches to developing empathy, mapping the customer journey, and finding business process improvement opportunities along the way.
The post <a href="https://masteringbusinessanalysis.com/mba196-customer-journey-treasure-hunting/" rel="noopener noreferrer">MBA196: Customer Journey Treasure Hunting</a> appeared first on <a href="https://masteringbusinessanalysis.com" rel="noopener noreferrer">Mastering Business Analysis</a>.

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MBA196: Customer Journey Treasure Hunting

MBA196: Customer Journey Treasure Hunting

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