Join Mark at Credit Union Conversation today as we talk to Todd Stauffer, a seasoned relationship manager in the world of credit unions, about his career journey and insights on business lending and financial services. With years of experience working with credit unions and big banks, Todd shares his unique perspective on what drives success in the industry and how relationship managers can build strong business relationships. From discussing the differences between big banks and credit unions to sharing his favorite summer activities, Todd offers a wealth of knowledge and entertaining stories. Tune in for an engaging conversation that explores the world of credit unions and business lending.

IN THIS EPISODE:

• (00:00) Intro: Meet Todd Stauffer
• (01:34) Todd’s early career experience in finance
• (04:23) Todd discusses the impact of Wells Fargo shutting down its Financial division
• (06:37) Todd Stauffer’s experience working with South Carolina Federal Credit Union.
• (09:55) Working with big banks vs. credit unions
• (12:00) Working with credit unions allows access to decision-makers and a personalized approach to serving members
• (14:08) How to connect with Todd Stauffer and other credit union professionals at MBFS

KEY TAKEAWAYS: 

• Credit union culture and values are distinct from big banks, with a focus on serving members and communities. Todd Stauffer shared his experience working with both big banks and credit unions, highlighting the differences in product management, decision-making, and community involvement.
• Emphasizing business lending expertise within credit unions, relationship managers like Todd play a key role in managing commercial portfolios, supporting local communities, and offering personalized service. This approach stands in contrast to the big bank experience, underlining the advantage credit unions offer in building direct connections and providing tailored loans and financial solutions.
• Community involvement is essential for credit unions to understand the needs of their members and provide effective solutions. Todd Stauffer's work with credit unions and his involvement in local communities highlight the importance of building relationships and trust with members and community leaders.

RESOURCE LINKS

Mark Ritter - Website

Mark Ritter - LinkedIn

Todd Stauffer - LinkedIn

KEYWORDS: Credit Union, MBFS, Todd, Stauffer, Lending, Business, Loans, Relationship, Manager, Credit Unions, Business Lending, Community Involvement, Financial Services, Member Service, Pittsburgh, Community, Members, Finance, Portfolio, Commercial