McKinsey on Insurance

Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.

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While AI and generative AI may enable a new age of productivity, redesigning end-to-end processes and using traditional optimization methods can lay the foundation for transformation.

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Toyota Insurance President and COO Robert Spencer shares his views on
how OEMs and insurers can partner to enhance customer experience as the
mobility ecosystem evolves.

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As insurance executives plan for the new year, what’s top of mind?
What areas are ripe for innovation? McKinsey Senior Partners
Jörg Mußhoff and Fritz Nauck discuss these and other topics.

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Sun Life president and CEO Kevin Strain is joining forces with insurtechs and breaking down barriers between IT and business to help the 150-year-old company better fulfill its purpose.

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To transform a century-old company, Biswa Misra helped AIA Group weave technology into its business strategy and tap into the consumer mentality.

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In this episode of McKinsey on Insurance, McKinsey's Eli Larrea speaks with Nichole Lecher, vice president of client experience, strategy, and journeys at Northwestern Mutual. 

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The commercial property and casualty insurance industry is facing external pressure, but companies have clear opportunity to reassert relevance. In this episode of McKinsey on Insurance, McKinsey partners discuss what the future holds for the property and casualty industry.

Find McKinsey's "Global Insurance Report 2023: Expanding commercial P&C’s market relevance" here: https://www.mckinsey.com/industries/financial-services/our-insights/global-insurance-report-2023-expanding-commercial-p-and-cs-market-relevance

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McKinsey senior partner Bernhard Kotanko convenes a panel of fellow McKinsey partners Charlene Wu and Sumit Popli for a wide-ranging discussion of the Asian insurance market. From the outlook for China and Southeast Asia to new commentary on the opportunities specific to Japan and India, the conversation focuses on ways to capture growth and evade foreseeable challenges.

Find more insurance insights on mckinsey.com: https://www.mckinsey.com/industries/financial-services/our-insights/insurance 

Read McKinsey's "Global Insurance Report 2023: Reimagining life insurance": https://www.mckinsey.com/industries/financial-services/our-insights/global-insurance-report-2023-reimagining-life-insurance 

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In this episode of McKinsey on Insurance, McKinsey’s Henri de Combles de Nayves speaks with fellow life insurance experts Ramnath Balasubramanian, Pierre-Ignace Bernard, and Bernhard Kotanko about the issues and opportunities that life and retirement insurers face today in a fast-changing global market. 

Find the Global Insurance Report 2023: Reimagining life insurance at: www.mckinsey.com/industries/financial-services/our-insights/global-insurance-report-2023-reimagining-life-insurance 

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