Mean Time To Insight

EMA's Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, is joined by special guest Sanjay Gidwani, Founder & CEO of Kosmos AI Labs, to discuss root cause analysis.

EMA's Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, and Parker Hathcock, Research Director covering IT Service/Operations (ServiceOps), discuss observability unification in modern IT operations. 

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network compliance. 

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses AI's impact on the Wide Area Network (WAN).    

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl.   

 Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage.  

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses DNS security. 

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses agentic NetOps. 

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA presents 2026 NetOps Predictions.

Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains how the AWS outage happened.