In this episode, hosts Miriam Taylor and Dr. Jerry Zandstra dive into a skill that’s essential but often overlooked: the art of listening. They cover why truly listening, beyond just hearing words, is a rare but powerful skill that can really impact learning teams, internal partnerships, and organizational culture.

Learn practical tips for making listening an intentional practice in busy work environments and see how this skill can deepen empathy, build psychological safety, and create more effective, learner-centered solutions.

What to Expect:

• Why listening is a superpower for learning teams and why it’s rare today

• The profound impact of being truly heard, both professionally and personally

• How intentional listening can build loyalty, trust, and collaboration within teams

• Techniques for listening deeply amid busy schedules and back-to-back meetings

• The role of listening in creating safe spaces and better learner experiences

• Real-world stories illustrating the power of listening in corporate settings

• How listening influences stakeholder engagement, needs assessments, and design decisions

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Today, hosts Miriam Taylor and Dr. Jerry Zandstra talk about the concept of Learning in the Flow of Work, a strategy that embeds learning opportunities directly into employees’ everyday tasks.

They trace the evolution of workplace learning from bulky manuals to microlearning and discuss why personalized, on-demand learning is more important now than ever.

What to Expect:

• A brief history of workplace learning and how "learning in the flow of work" emerged.

• Why traditional training often falls short and how personalized, bite-sized learning changes the game.

• How technology, mentorship, and organizational culture contribute to engaging learning experiences.

• Practical examples from sales, medical, and industrial sectors on implementing this approach.

• The role of AI and microcontent in making learning more accessible and efficient.

• Tips for organizations ready to transition toward more integrated learning solutions.

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, hosts Dr. Jerry Zandstra and Miriam Taylor review the timeless strategy of blended learning, reimagined for 2025. With new technologies and techniques, they look into combining in-person and digital learning to create engaging, effective training programs.

What to Expect:

• Why in-person training remains important for interpersonal skills and critical conversations.

• Using digital platforms for knowledge-based, technical, or self-paced content.

• Creating blended approaches for global audiences with diverse needs and backgrounds.

• Aligning learning objectives and audience needs to choose the right modalities and sequence.

• Practical tips for designing impactful programs, from simple compliance to major initiatives.

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, hosts Miriam Taylor and Dr. Jerry Zandstra look at the growing demand for personalized learning in today’s workplace. With technology like AI allowing for tailored experiences, they discuss why one-size-fits-all training no longer works and how personalization drives both engagement and results.

What to Expect:

• Defining personalized learning: Meeting learners where they are with clear goals.

• Why generational expectations and technology are fueling the need for personalization.

• How personalized learning addresses skill gaps and avoids overwhelming or boring learners.

• The role of coaching, mentoring, and small groups in fostering personal connections.

• Benefits of personalization: Increased motivation, retention, and ROI for organizations.

• Building a learning culture that values employees and drives performance. 

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, host Dr. Jerry Zandstra and expert Miriam Taylor discuss the topic of career roadmaps in L&D. With younger generations looking for clear paths for growth and mid-career professionals navigating transitions, they talk about how learning leaders can guide employees to own their career journeys.

What to Expect:

• The difference between creating a roadmap and facilitating one for others.

• Why self-assessment and goal setting are critical starting points.

• Helping employees identify key skills and knowledge gaps for career advancement.

• Curating accessible learning materials, from workshops to mentorship, without overwhelming learners.

• Encouraging reflection, feedback, and practice to ensure career paths lead to measurable growth. 

Connect with us on your favorite social media platform: 

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, Dr. Jerry Zandstra and Miriam Taylor talk about the power of simplicity in learning and development. With information overload, time constraints, and complex programs overwhelming learners, they discuss why simplifying learning experiences is more critical than ever.

What to Expect:

• Why cognitive overload and time demands are driving the need for simplicity.

• How overcomplicated programs create accessibility and navigation challenges.

• Strategies to focus on core objectives and eliminate unnecessary "fluffy stuff."

• Using clear, concise language, visuals, and intuitive navigation to enhance the learner experience.

• Using just-in-time learning, scaffolding, and field testing to deliver digestible content.

Connect with us on your favorite social media platform: 

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, we explore the bold idea of the learning leader as a transformational figure. Hosts Dr. Jerry Zandstra and Miriam Taylor discuss why learning leaders are no longer just asking for a seat at the table; they’re building it.

Discover how to drive change across your organization.

What to Expect: 

• Why learning leaders are now central to organizational transformation. 

• Moving beyond skills to align knowledge, attitudes, and business outcomes. 

• Using learning science and diverse tools to make learning stick. 

• Navigating complexity and resistance to deliver impactful experiences. 

• Upskilling, energizing, and aligning your learning team with organizational needs.

Connect with us on your favorite social media platform: 

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, we talk about developing skills within your learning team. Hosts Dr. Jerry Zandstra and L&D expert Miriam Taylor explore how learning leaders can help their teams to grow, innovate, and deliver exceptional results.

What to Expect: 

• Why letting go of control is key to building a skilled, confident team. 

• How to conduct a needs analysis to uncover strengths, gaps, and passions. 

• Building trust so your team feels secure to learn, share, and grow. 

• Tailoring development plans that align individual goals with organizational needs. 

• Simple, creative ways to tap into your team’s expertise without breaking the budget.

Connect with us on your favorite social media platform: 

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In this episode of Measurably Better Learning, we cover what it means to be a technology visionary in the evolving world of learning and development. Hosts Miriam Taylor and Dr. Jerry Zandstra unpack how learning leaders can use cutting-edge tools like AI, while keeping humanity at the heart of their strategies.

What to Expect: 

• How the scope of tech in learning has exploded beyond LMS and authoring tools. 

• Why artificial intelligence touches every part of the learning process and how to use it wisely. 

• Balancing tech efficiency with timeless learning theory and organizational needs. 

• Overcoming fear, ethical concerns, and roadblocks to adopting new technologies. 

• Creating space for experimentation and keeping the focus on human dignity in a tech-driven world.

Connect with us on your favorite social media platform: 

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How to Create Effective Training in a Global, Multilingual, Multicultural Workplace

Free eBook here- https://www.ingenuiti.com/ebook-signup/

The Secret to Making eLearning Memorable

Free Resource Here- https://www.ingenuiti.com/secret-to-making-elearning-memorable/

In today's episode of Measurably Better Learning, we cover the role of strategic planning for learning leaders. Hosts Miriam Taylor and Dr. Jerry Zandstra explore how to look beyond the next training need, align learning with business goals, and navigate the chaos of a rapidly evolving workplace.

What to Expect: 

• Why long-range planning is a must for learning leaders and how to overcome the “tyranny of the urgent” 

• How to align your learning strategy with your organization’s goals and industry trends. 

• Practical steps to create flexible, impactful plans when everything feels unpredictable. 

• From understanding your current state to involving stakeholders and leveraging technology. 

• Upskilling, reskilling, and fostering relationships to drive measurable success.

Connect with us on your favorite social media platform: 

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