This Omni Talk Retail Fast Five segment explores Luna, the AI agent now running a real retail store in San Francisco.

Chris Walton and Shelley Huff break down what AI-managed retail could mean for merchandising, operations, leadership, and the future of middle management in retail. Along the way, they discuss automation, AI-driven buying decisions, and why this may be the worst AI technology will ever be.

⏩ Tune in for the full episode here.

#AI #RetailTechnology #RetailInnovation #FutureOfRetail