Close Call: Real-world sales strategies for startups and SMBs

Megan Muldary, Sales Operations at TUNE: Heart Forward Communication & Empathy

07.05.2018 - By Steli Efti from ClosePlay

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CLOSE.IO WOMEN IN SALES INTERVIEW SERIES

blog.close.io/topic/women-in-sales

Host: Rebecca Luo, Close.io Account Executive [email protected], @rebeccatluo

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Megan Muldary (https://www.linkedin.com/in/megan-muldary-2843b625/) is the Director of Sales Operations at TUNE (https://www.tune.com/). Prior to TUNE, Megan was a Sales Operations Manager at thePlatform and has worked at San Gennaro Foods as an office manager and at Salem Media Group in marketing and promotions. She graduated from Western Washington University with a BA in Journalism and Minor in History.

Episode Highlights

How Megan has learned about communication and vulnerability through difficult life situations

How the quote "The single biggest problem in communication is the illusion that it has taken place” manifests in day-to-day life

Sensitivity as a strength and compliment to empathy, rather than a weakness

Advice on communicating with colleagues that are reserved, hard-to-read, and tight-lipped

Initiating dialogue about an issue or area of improvement so that its clear that its a collaborative discussion, rather than one-way criticism

How to communicate when you feel undervalued

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