Megan talks to us about the challenges of launching a Tech start up and we hear all about Gig CX and crowdsourcing customer service, bringing in the gig economy to contact centres and why this works for people and clients.

We hear about her rise through the industry, how talent not technology is the answer to many of the industry issues, and the minefield of venture capital. 

She talks us through the advice to her younger self and those coming up through the industry today, her Peru horse trek ambitions and her upcoming move to the US!