The CUInsight Network

Member Centricity - Co-op Solutions (#72)


Listen Later

“Members are willing to adopt new technology in a way that is convenient for them.” - Nelson Fisher

Thank you for tuning in to episode 72 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.

My guest on today’s show is Nelson Fisher, Director of Product Development at Co-op Solutions. Nelson shares his career journey that led him to his current role. Co-op Solutions partners with credit unions to deliver member-centric and digital-first services designed to improve operational efficiencies and the member experience. They continue to focus on serving credit unions to improve efficiencies, drive growth, and make data-informed decisions. 

During our conversation, Nelson and I chat about building more member-centric services. He shares perspectives about growth in the credit union industry and delves into research on the micro and macroeconomic environment. Listen as Nelson talks about insights on the psychology of spending behavior, digital maturity, and member engagement.

As we wrap up the episode, Nelson talks about his interest in music, his admiration for his wife, and his favorite things about the Bay Area. Enjoy my conversation with Nelson Fisher!


Find the full show notes on cuinsight.com.

Connect with Nelson:
Nelson Fisher, Director of Product Development at Co-op Solutions
[email protected]
coop.org/
Nelson:
LinkedIn
Co-op:
LinkedIn | Twitter | YouTube

...more
View all episodesView all episodes
Download on the App Store

The CUInsight NetworkBy CUInsight | Credit Union

  • 5
  • 5
  • 5
  • 5
  • 5

5

6 ratings


More shows like The CUInsight Network

View all
Pod Save America by Crooked Media

Pod Save America

86,142 Listeners

The Credit Union Leadership Podcast by ServiStar Consulting

The Credit Union Leadership Podcast

12 Listeners

Up First from NPR by NPR

Up First from NPR

55,862 Listeners

Banking Transformed with Jim Marous by Evergreen Podcasts

Banking Transformed with Jim Marous

84 Listeners

The Journal. by The Wall Street Journal & Gimlet

The Journal.

5,917 Listeners

Credit Unions, Coffee & Conversations by MCUL

Credit Unions, Coffee & Conversations

6 Listeners

Credit Union Exam Solutions Presents With Flying Colors by Mark Treichel's Credit Union Exam Solutions

Credit Union Exam Solutions Presents With Flying Colors

14 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,926 Listeners

Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC by Credit Union Exam Solutions Inc.

Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC

1 Listeners

Grow Your Credit Union by Becky Reed and Joshua Barclay

Grow Your Credit Union

6 Listeners

Good Hang with Amy Poehler by The Ringer

Good Hang with Amy Poehler

6,321 Listeners