11.15.2023 - By MGMA
In this episode of the MGMA Member Spotlight podcast, we’re joined by Ilene Gilbert-Droge. Ilene is the President and CEO of Adventhealth Medical Group North Division. Ilene is also the 2023 MGMA Lifetime Achievement Award honoree.
Highlights from the conversation include Ilene:
- Sharing her journey starting in healthcare revenue cycle work and progressing to leadership roles across different organizations
- Discussing her involvement with MGMA for over 25 years and the value it has provided
- Emphasizing the development of future leaders through empowerment, coaching, and recognition
- Addressing physician burnout through wellness initiatives, streamlining workflows and listening to staff needs
- Focusing on patient-centered care through measuring satisfaction, care teams, and ensuring clinical excellence
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