Front line crews these days can be called to a wide variety of jobs. More often, the ambulance service is called to patients experiencing episodes of poor mental health. it's important to understand how clinicians can support patients through these experiences.

This week, Safeguarding Lead Ben, Patient Safet Lead Ant, and Patient Safety Specialist Lou talk about their experience of the mental capacity act, what it is and what it isn't, as well as safeguarding patients within the AOC.

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