This months podcast has been recorded by members of the Patient Safety Team that were involved in a review of patients that were injured whilst in our care. Jo Wells, Patient Safety Improvement Specialist is joined by Liam Dunn, Head of Patient Safety, David Grover, Patient Safety Specialist for SNEE, Louise Baines, Patient Safety Advisor and Karen Wooding, Patient Safety Advisor to discuss how the review was completed. 

The team explain some of the processes of thematic reviews conducted under the Patient Safety Incident Response Framework as well as elaborating on the findings and recommendations the report has made to drive improvement and make our patient care episodes safer. Should you have any questions from the podcast you can contact the team via email at [email protected].  

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In this month's episode, I am joined by Laura Mann, Patient Experience Surveys Manager at EEAST. We explore the role of surveys in shaping patient care - why the Trust sends them out, how valuable the feedback is and what actions we take based on what patients tell us.

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In this month’s edition I am joined by Dave Grover, Patient Safety Officer and Kim Sage, Halo for Colchester Hospital. In this podcast we have a discussion around the Safe Discharge Non-Conveyance Bundle and ePCR Audits.

Why was the Safe Discharge Non-Conveyance Bundle implemented: This tool was developed as a reminder and support to crews to cover off all elements of which patients we take to hospital or who to safely leave at home.

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In this month’s episode we continue our conversation around end-of-life care (EOLC) and specifically around difficult conversations, the use of simple language and the importance of how we deliver sometimes difficult news to our patients and their families.

Joining us again in this episode is Justine Di Fede (Clinical Lead – EOL Regional Portfolio), Deenah Elswaf (Senior EMT & has a passion for EOLC) and special guest Dr. Karen Chumbley (GP & Hospice Lead in EOLC – Suffolk & NE Essex)  

We discuss why using simple language makes such a difference to someone at that time, a way to deliver difficult news and how to learn and reflect on the way we deliver these conversations.

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In this month’s episode our conversation is about end-of-life care and what this means to our patients and their families. This is the first of two episodes discussing EOLC.

Joining us in this episode is Justine Di Fede (Clinical Lead – EOL Regional Portfolio), Karen Chumbley (GP & Hospice Lead in EOLC – Suffolk & NE Essex) and Deenah Elswaf (Senior EMT & has a passion for EOLC) around End-of-Life Care.

We discuss the signs and symptoms of EOLC and the differences between EOL and Palliative Care for patients, what type of holistic treatment is available to the Trust and when do you need to take the patient to hospital.

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This months Podcast is focusing on the Clinical Advice Line. Leigh is one of the trusts Clinical Assessment Service (CAS) Assistants who will generally answer and call for the Clinical Advice Line (CAL). We discuss what she may ask and what a clinician may need ready when calling the CAL. Secondly, we talk to Sarah, one of the departments Clinical Navigators, a role previously titled Clinical Coordinator. Sarah talks about the role, what advice and support we look to give, when we answer a request. And finally, Richard Smith, Emergency Operation Centre (EOC) Clinical and Strategic Project Lead who talks about the future of the CAL.

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Welcome to Novembers Podcast. 

This months edition is focused on Sepsis. Such a huge subject which has become a real focus for EEAST and how we treat in the community and pre hospital. 

We are lucky to be joined by a survivor of this serious condition, EEAST staff member Tracey Hayward. Tracey speaks openly about what its like as the patient being treated.

Also joining us is James Hammond, Senior Paramedic from West Suffolk, and Manny Sevillano, an Advanced Practitioner who works for both EEAST and in an MSE Acute. Both experienced clinicians with a passion in the Pre Hospital Care of a septic patient and keen to support the message and the importance in delivering life saving treatment.

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In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Manager has a chat with our EEAST Community First Responder Manager (CFR) and Paramedic, Clare Ruddy and also Community First Responder and CFR Training Officer, Christine Cheetham.

We discuss the Community First Responder (CFR) role in EEAST, what part they play and when are they despatched to a 999 call.

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In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Specialist has a chat with our Mental Health Practitioners Nicky Gordan and Clare Howe.

We discuss who the Trusts Mental Health Team are, their work around Right Care Right Person and how to utilise the most appropriate referral pathways for mental health support. 

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