EEAST General Broadcast

In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Manager has a chat with our EEAST Community First Responder Manager (CFR) and Paramedic, Clare Ruddy and also Community First Responder and CFR Training Officer, Christine Cheetham.

We discuss the Community First Responder (CFR) role in EEAST, what part they play and when are they despatched to a 999 call.

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In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Specialist has a chat with our Mental Health Practitioners Nicky Gordan and Clare Howe.

We discuss who the Trusts Mental Health Team are, their work around Right Care Right Person and how to utilise the most appropriate referral pathways for mental health support. 

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TRIGGER WARNING- this podcast talks about the death of premature babies.

Working in the community means that clinicians can be faced with any type of incident. This means needing the right equipment to deal with whatever they face.

In the tragic and rare cases where a premature baby has died, it has been in the past difficult to find a safe and dignified solution for baby to be transported with parents. The cuddle pocket is designed to be a compassionate way of carrying a baby from the community to the hospital.

Back in 2021, Damon Wheddon, Clinical Lead, sat down with Jordan Nicholls, Jenni McClagish and Denise Kendall to talk about how the Trust commissioned the pockets and how to use them.

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In this episode Joanna Wells talks to Liam Dunn, Head of Patient Safety along with Patient Safety Specialists, Kirsty Wilson, Sancha Dennehy, Jen McClagish.

They discuss who the Patient Safety Team are, what do they do as a team, what they look at and what the teams responsibilities are..

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It's important to think about how we are safe on the front line, doing the work day in and day out, but how do our polices, processes and practices across an entire organisation impact the safety of our work?

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives. He currently specialises as a human factors and safety specialist in air traffic control in Europe, but has worked across most safety critical sectors.

We talk about how policies can interfere with each other, how hierarchy impacts performance and reflecting on incidents in this fascinating chat.

Steven's blog can be found here Humanistic Systems and he's also on Twitter @StevenShorrock.

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This episode is in two parts.

In the first part, Stroke Lead, Dan Philips is in a Q&A session with Kayleigh Martin, where Dan explains the 10-10 project that aims to reduce time on scene for seriously unwell patients. The second part is also with Dan Philips and Dr Sajid Alam, Stroke Lead from Ipswich Hospital on the reasons why 10-10 is a good idea.

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Critical care paramedics bring more than just advanced clinical skills, they also have a huge amount of non-technical tricks can help keep patients and staff safe at scene and make the best choices.

This week, Patient Safety Integration Lead Jordan sits down (virtually) with Lou Rosson and Chris Neil, who break down what happens before they get to a job, what they're thinking at scene and how they rely on the team to make the best decisions for the patient.

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Dr Esther Murray is a Health Psychologist working at Barts and the London School of Medicine and Dentistry. She has a keen interest in moral injury, the term used when people are witness to shocking or traumatic events that change their outlook on the world.

Our previous Patient Safety Integration Lead, sat down with Esther on the phone to talk about moral injury and how it can impact ambulance crews, as well as what we can all do to help each other.

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We all have to deal with pressure. Sometimes it's minor like "do I go left or right at the roundabout?". Sometimes it's the difference between life and death. But how can we manage and work with that pressure, rather than against it?

Dr Stephen Hearns is a critical care doctor and search and rescue specialist in Scotland, who has spent his career understanding what pressure is and how he can try to handle it in stressful times. His book 'Peak Performance Under Pressure' goes into detail about the tools and techniques we can all use to manage stress when the going gets tough.

This week, Jordan and Stephen talk about why pressure is sometimes good for us, how to recognise stress in other and what to do when you're maxed out.

Stephen can be found at his website https://corecognition.co.uk/

His online courses can be found at https://www.corecognitioncourses.co.uk/

He's also on Twitter @StephenHearns1

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