This months Podcast is focusing on the Clinical Advice Line. Leigh is one of the trusts Clinical Assessment Service (CAS) Assistants who will generally answer and call for the Clinical Advice Line (CAL). We discuss what she may ask and what a clinician may need ready when calling the CAL. Secondly, we talk to Sarah, one of the departments Clinical Navigators, a role previously titled Clinical Coordinator. Sarah talks about the role, what advice and support we look to give, when we answer a request. And finally, Richard Smith, Emergency Operation Centre (EOC) Clinical and Strategic Project Lead who talks about the future of the CAL.

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