Have you ever been bewildered by acronyms? Do you speak a special language in your business world that is alien to your customers or clients? Do you expect anyone who interacts with your business to speak your business language?

This week Kim shares a recent experience where a business spoke in its own language and expected her, as the customer, to understand without checking to see if she actually did. Together with Fulyana, she explores what the repercussions are when you speak your business “first” language.

If you were asked to be a more strategic thinker, would you know what this means? How would you train yourself to become a strategic thinker?

This week Kim and Fulyana look at what strategic thinking means for them in the workplace and how, as a senior executive, you might approach a plan to be a more strategic thinker.

Do you set goals, have milestones for projects or plan a map of progress?

This week Kim and Fulyana talk through the advantages of using mapping for your project plans and team achievements…….and revisit the ongoing debate about the word “goals”.

Do you have political discussions, weekend sports reviews and television show critiques taking up time at work? This week Kim and Fulyana look at the options available both for individuals and organisations to manage the time spent at work in these types of discussions.

Whether you enjoy them or want to never take part, this podcast will give you some ideas to think about…but not, necessarily discuss at work!!

This week Kim and Fulyana explore options for a listener who sent in a request. The discussion is about working relations for front office staff and the job boundaries that might need to be set.

It’s a balance between doing a great job and learning to do the things we don’t want to do (or think we can’t) but there are ways to smooth the path for a cohesive working unit.