Merchant Method

I talk about strategies for retaining and re-training employees to show them that they're important to us, bolster their morale, and set them up for success. This episode also addresses performance corrections and terminations, but my focus is prevention. This is the third episode of three on the theme of employee development, and was preceded by episodes on the hiring process and training approaches.

I offer tips on creating effective training for your employees that is suited to your company. This includes training in a variety modes, from formal training programs to simple and in-the-moment guidance. This is the second of three episodes on the theme of employee development. In the last episode I focused on the hiring process, and the next episode will look at retention.

I speak in depth about recruiting and assessing candidates in the hiring process. I also look at the factors that help ensure your hiring process meets the needs of your business and that you find candidates that are well-suited to your retail store. This is the first of three episodes on the theme of employee development, and will be followed by episodes on training and retention.

Meet me, Chris Guillot, the host of Retail Shift and founder of Merchant Method, in this short, introductory episode. Get to know me, learn about my background in retail, and find out what you can expect to learn from future episodes of this podcast.