In this episode of MESA Knows Smart Manufacturing, ChrisMonchinski sits down with Julie Fraser of Tech-Clarity and key sponsors to discuss an important new industry initiative: the 2026 Business Value and Evolution of Manufacturing Operations Software (MOS) Study.
The conversation explores how the definition of manufacturing operations software has expanded beyond traditional MES to include a broader Level 3 ecosystem—encompassingquality, scheduling, inventory and warehouse management, EHS, maintenance (CMMS), connected worker technologies, and increasingly, AI-driven capabilities.
Julie, Glynn, Ryan and Rick share the origins of the research and explains why now is a pivotal moment for manufacturers to reassess their investments. With rapid advances indigital transformation and AI, companies are no longer just implementing MES—they are building integrated, plant-wide operational platforms designed to deliver measurable business value.
A central theme of the discussion is value realization. The episode dives into:
- What is driving current investments in MOS
- The top business benefits manufacturers are seeing, from operational efficiency to improved decision-making
- What organizations must do to ensure successful implementations, including alignment, planning, and realistic expectations
- How long it typically takes to start seeing measurable returns
The conversation also tackles one of the most pressing topics in the industry today: the role of AI in manufacturing operations. Julie outlines how AI is not a replacement for core systems like MES, but rather a complementary layer that enhances analytics,optimization, and decision support across the Level 3 stack. Importantly, the episode addresses common misconceptions in the market, helping listeners separate hype from practicalapplication—especially as vendors position AI-enabled solutions.
We conclude with a preview of what’s next:
- A global survey launching in spring 2026
- A comprehensive research report, infographic, and webinar to follow in the fall
This initiative, led by MESA International and Tech-Clarity, aims to provide the industry with a much-needed, data-driven perspective on how manufacturers can truly capturebusiness value from their digital investments.