Messy Business - with Libby Langley

Messy Business - with Libby Langley

By Libby Langley | Business & Marketing ConsultantBusinessEntrepreneurshipMarketingManagement
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Messy Business - with Libby Langley episodes

  • 190: Why More Clients Isn't the Answer | #190

    Do you more clients, or do you actually need a better business structure? This episode is for the business owner who thinks the answer is more people through the door, when the real issue might be pricing, delivery, boundaries, or the clients already in the business.

    More clients sounds like the obvious answer.

    More clients means more money. More money means everything gets easier. Lovely idea.

    But it does not always work like that.

    In this episode, I’m talking about why adding more clients can sometimes make your business harder to run. More people often means more admin, more delivery time, more messages, more pressure, and more cracks showing in the parts of the business that already need attention.

    Sometimes the problem is not client numbers.

    It’s pricing that does not reflect the real time and energy involved. It’s over-delivery that has become normal. It’s scope creep. It’s vague boundaries. It’s taking on clients who are not a good fit because money is money, except sometimes that money costs far too much.

    I share a couple of stories from my own business, including clients I should never have taken on and the lessons they taught me about red flags, payment terms, boundaries, and listening to your own judgement.

    Because a client who looks good on paper can still be a nightmare in practice.

    And a business can be fully booked and still not be making enough money.

    That’s the bit that matters here. More clients might help, but only if the structure underneath works. Otherwise, you’re just scaling the problem.

    🧡 In this episode, I talk about:

    •  why more clients are not always the answer 
    •  how undercharging and over-delivering can eat into profit 
    •  why client fit matters more than just filling your diary 
    •  the real cost of vague boundaries and scope creep 
    •  what to look at before chasing more enquiries 
    • If you’ve been thinking “I just need more clients”, this episode will help you look at that more honestly.

      Because sometimes the better question is:

      How do I make this work better with the clients I already have?

      💥 If this episode resonated, you can find me on Instagram, LinkedIn, or at https://libbylangley.com

      📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

      📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

      🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

      27 min
    • 189: Just Because You Can, Doesn't Mean You Should! | #189

      Just because you can do something in your business, does not mean it belongs there. This episode is for capable business owners who can turn their hand to loads of things, then wonder why their business has become harder to explain, sell, and run.

      Being capable is useful, obviously. But it can also be a massive nuisance.

      You learn quickly. You can build the tech. You can create the workshop. You can run the membership. You can make the programme, set up the emails, record the videos, add the extra offer, and probably make a spreadsheet for the whole thing while you’re at it.

      Lovely.

      But should you?

      That’s the question I’m getting into in this episode, because capability can send you down all sorts of side roads. You say yes because you can. You create something because you know how. You add another offer because it seems like a good idea. Then, before long, your business is full of things you’re good at but don’t actually want to keep doing.

      I talk about how I’ve done this myself over the years. Programmes, memberships, workshops, pre-recorded videos, social media work, consultancy, white-label projects, all sorts. A lot of it worked. Some of it made money. Some of it helped people. But that still didn’t mean all of it was right for my business.

      That’s the bit we often miss.

      Something can work and still not be the thing you want to build around.

      In this episode, I’m looking at what happens when your business gets shaped around what you’re capable of, rather than what you actually want to do. It can lead to too many offers, too many ways of working, too much context switching, and a message that becomes harder for people to understand.

      And it makes your own head busier too.

      The clearer I’ve got on what I actually do, the simpler everything has become. I sort businesses out. That’s it. The rest is knowledge, experience, and useful stuff I can draw on, but it doesn’t all need to become an offer.

      🧡 In this episode, I talk about:

      •  why being capable can become a problem in your business 
      •  how extra offers and formats can dilute what you actually do 
      •  why something working does not mean you have to keep doing it 
      •  the difference between useful experience and things that belong in your business 
      •  why most businesses need things taking out, not more adding in 
      • If your business has become a collection of things you can do, rather than a clear expression of what you want to do, this episode will hit home.

        Because the fact you can do something is not enough of a reason to keep offering it.

        💥 If this episode resonated, you can find me on Instagram, LinkedIn, or at https://libbylangley.com

        📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

        📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

        🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

        28 min
      • 188: Are You Stuck, or Are You Avoiding Something? | #188

        Are you really stuck in your business, or are you avoiding the thing you already know you need to do? This episode is for the business owner who keeps saying they feel stuck, when the real issue might be a decision, a conversation, or a change they’d rather not face yet.

        In this episode, I’m talking about stuckness.

        That horrible feeling of not knowing what to do next, not knowing how to move forward, or feeling like there’s an invisible wall in the way. It can feel very real when you’re in it, and I’ve heard thousands of business owners use that word over the years.

        But sometimes, being stuck is not really about being stuck.

        Sometimes it’s avoidance.

        It might be avoiding putting your prices up, even though your costs have increased and your profit has taken the hit. It might be avoiding saying no to a client who is not the right fit. It might be avoiding changing how you work, because the freedom to choose your own rules can feel a bit wobbly when you’ve spent years being told how work is supposed to look.

        I talk about why business owners often sit in the stuckness for longer than they need to, partly because it feels safer than making the decision. If you call it stuck, you can keep looking for the answer somewhere else. Another course, another strategy, another project, another thing to distract yourself with.

        But deep down, you often know.

        That’s the bit we get into here. The gap between knowing and doing. The fear of the awkward conversation. The fear of changing something that has become familiar. The fear that if you set a boundary, put up a price, change a service, or say no, everything will fall apart.

        Most of the time, it won’t.

        There might be a wobbly moment. There might be a slightly awkward conversation. But then things usually carry on. Often they improve.

        🧡 In this episode, I talk about:

        •  why “I feel stuck” can sometimes mean “I’m avoiding something” 
        •  the decisions business owners often put off for too long 
        •  how pricing, boundaries, working hours, and services can all become points of avoidance 
        •  why the fallout is usually less catastrophic than your brain is making it 
        •  what to ask yourself when you feel stuck but suspect you already know the answer 
        • This episode is a useful one if you’ve been going round in circles, adding more layers, or waiting for the perfect answer to appear.

          Because sometimes the next move is not another idea.

          It’s the thing you already know.

          💥 You can find me on Instagram, LinkedIn, or at https://libbylangley.com

          📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

          📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

          🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

          26 min
        • 187: AI Isn't the Problem. Sounding Like Everyone Else Is | #187

          Starting to notice that everyone sounds the same online? Same tone, same structure, same slightly polished way of saying things that all blur into one? This episode is for anyone using AI in their business who doesn’t want to disappear into that.

          The issue isn’t AI itself, it’s how it’s being used.

          There’s a lot of content out there now that reads the same. Emails, posts, even podcasts that feel smoothed out and interchangeable. You can tell when something hasn’t come directly from the person it’s meant to represent. And once you notice it, you can’t unsee it.

          I talk about where AI is genuinely useful. Organising your thoughts. Helping you get unstuck. Acting as a second brain. Giving you a starting point or a sense check.

          But there’s a line.

          Once it starts replacing your voice rather than supporting it, everything starts to flatten out. And when that happens, you blend in.

          I also get into the telltale signs. The patterns that creep in when you’ve relied on it too much. The phrases, the structure, the way sentences are put together. None of it is awful in isolation, but together it creates something that doesn’t quite sound like you.

          If that gets watered down, the whole thing becomes less effective.

          🧡 In this episode, I talk about:

          •  why so much content is starting to sound identical 
          •  where AI is useful and where it starts to get in the way 
          •  the patterns that make content feel generic 
          •  how to keep your voice when you’re using AI 
          •  a simple test to check whether something actually sounds like you 
          • If you’re using AI to support your business, this is about using it in a way that keeps you in it.

            💥 You can find me on Instagram, LinkedIn, or at https://libbylangley.com

            📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

            📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

            🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

            28 min
          • 186: When Your Business Is Doing Your Head In | #186

            Is your business starting to do your head in, even though it looks like it’s all going fine? This episode is for the business owner who’s getting more and more irritated by how their business runs.

            In this episode, I’m talking about that point where things just start to grate.

            Nothing is obviously wrong. You’ve got clients. Money is coming in. From the outside, it all makes sense. But day to day, it’s becoming annoying. Tasks feel bigger than they should. You put things off. You find yourself avoiding parts of your own business or wondering why you set it up like this.

            That’s worth paying attention to.

            Because if you built your business to have more control over how you work, it doesn’t make sense to stay stuck in something that feels like a chore.

            I talk about what’s usually going on underneath this. It’s rarely the work itself. It’s how the work is structured. The format you’ve chosen. The way you deliver things. The tools you’re using. The extra layers that have crept in over time.

            I also talk about the two common reactions at this point. One is to try harder by doing more, posting more, taking on more. The other is to scrap everything and start again. I’ve done both. Neither sorts the root of it.

            What tends to help is much simpler.

            Stepping back and looking at what still works, what drains you, what feels clunky, and what’s been added over time. Then keeping what makes sense and removing what doesn’t.

            That’s where things usually start to ease.

            🧡 In this episode, I talk about:

            •  what it looks like when your business starts getting on your nerves 
            •  why trying harder often makes it worse 
            •  the urge to start again from scratch 
            •  how to spot what no longer fits 
            •  why changing how you work can make a bigger difference than changing everything 
            • If your business is starting to feel like effort in the wrong places, this will probably sound familiar.

              Because often the issue is not the business itself.

              It’s how it’s been put together.

              💥 If this episode resonated, you can find me on Instagram, LinkedIn, or at https://libbylangley.com

              📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

              📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

              🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

              27 min
            • 185: Before You Start Something New, Listen to This! | #185

              Always starting new things in your business? New offer, new lead magnet, new niche, new plan, new idea that feels absolutely genius at 10pm? This episode is for the business owner whose brain is full of ideas, but whose business is starting to feel cluttered, scattered, and harder to run because of them.

              In this episode, I’m talking about the habit of starting something new every time something feels a bit off.

              I know that habit well.

              This comes from years of having big ideas, acting on impulse, buying the thing, building the thing, setting up the thing, and then sometimes wondering almost immediately why on earth I’d done it. There’s a particular kind of energy that comes with a new idea, especially if you’re creative, curious, entrepreneurial, or your brain is wired for novelty. It can feel exciting, productive, and weirdly convincing.

              But that does not automatically make it a good move.

              A lot of the time, starting something new looks like progress when it’s actually avoidance. It gives you something shiny to focus on instead of making a decision about what’s already not working. And before you know it, you’ve added more offers, more software, more moving parts, more confusion, and more things to maintain in a business that was already feeling messy.

              That’s what this episode gets into.

              I talk about the difference between having brilliant ideas and acting on every single one of them. I share the very unglamorous but genuinely useful rule that has helped me stop myself from creating things I do not need to create. And I make the case for something that is far less exciting, but far more effective: sorting out what you’ve already built before piling anything else on top of it.

              Because often the answer is not another idea.

              It’s clarity.

              It’s noticing what’s already working, what’s become unnecessarily complicated, and what you’re avoiding fixing. That’s where the useful stuff tends to be. That’s where better decisions come from. And that’s also how you stop building a business that feels like chaos with branding.

              🧡 In this episode, I talk about:

              •  why new ideas can feel like progress when they’re actually distraction 
              •  the 48-hour rule that helps filter out impulse decisions 
              •  how starting too many things creates confusion, clutter, and extra effort 
              •  why the issue is often not a lack of ideas, but a lack of clarity 
              •  the questions to ask before adding anything new to your business 
              • This episode is for the person with a Notes app full of ideas, a brain that lights up at every possibility, and a business that probably does not need another layer adding to it this week.

                Your ideas are not the problem.

                Acting on all of them might be.

                💥 Get in touch with me on Instagram, LinkedIn, or at https://libbylangley.com

                📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

                📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

                🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

                27 min
              • 184: Your Business is Working. So Why Do You Hate It? | #184

                Ever found yourself thinking, my business is technically working, so why do I resent half of it? This episode is for the solo business owner who looks fine on paper but feels fed up, boxed in, or just irritated by the way their business actually runs.

                In this episode, I’m talking about something that can feel quite hard to admit out loud: sometimes a business can be successful enough, busy enough, and respectable enough, and still feel wrong to live inside.

                That’s a strange place to be.

                Because when clients are coming in, money is coming in, and nothing looks obviously broken, it can feel almost embarrassing to say you’re unhappy with it. It can make you question yourself. It can make you feel ungrateful. It can make you stay in something far longer than you should, simply because it looks like it’s working.

                But often, the problem is not the business itself.

                It’s the way it works.

                I talk in this episode about how that can show up. Not wanting to open your laptop. Avoiding certain calls. Feeling irritated by your own offers. Finding everything more effort than it ought to be. Having a business that functions, but only by asking you to keep working in ways that don’t suit you anymore.

                That was true for me too.

                I share more about the business model I built years ago that looked successful from the outside, but was wrong for me behind the scenes. It made sense on paper. It had clients, income, team members, momentum. But the model itself became the issue. And that distinction matters, because once you see it clearly, you stop making the whole thing mean something about you.

                This episode is really about recognising when your business has grown in a direction that no longer fits, and why changing that is not reckless or dramatic. Sometimes it’s a huge shift. Sometimes it’s smaller than that. A different delivery method. A better working rhythm. Fewer moving parts. A simpler way of operating. More honesty about what you actually want.

                🧡 In this episode, I talk about:

                •  what it can look like when your business is “working” but still grates on you 
                •  why this usually has more to do with structure than clients 
                •  the guilt that keeps people stuck in businesses that no longer fit 
                •  why “working” and “fits” are two very different things 
                •  how small changes can make your business feel lighter, clearer, and far more like yours again 
                • If your business has started to feel heavy, annoying, or oddly joyless, even though it’s doing what it’s supposed to do, this episode will probably hit home.

                  Because sometimes the real issue is not whether the business works.

                  It’s whether it works for you.

                  💥 If this episode resonated, you can find me on Instagram, LinkedIn, or at https://libbylangley.com

                  📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

                  📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

                  🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

                  28 min
                • 183: Debunking the Internet's Favourite "Business Success" Myths | #183

                  Do you ever feel like you’re doing business wrong because you’re not up at 5am, posting non-stop, buying every course, or building some ridiculous funnel with 47 moving parts? This episode is for anyone who’s tired of being told there’s one right way to run a successful business.

                  In this episode, I’m pulling apart some of the internet’s favourite business success myths and saying what probably needs saying: a lot of this stuff is nonsense. Or at the very least, it’s optional.

                  Because somewhere along the line, business success got tangled up with performance. Morning routines became personality tests. Social media became a full-time identity. Growth became something you were supposed to chase at all costs, whether it suited you or not. And if you weren’t doing all of it, it was easy to assume you were behind.

                  I don’t buy that.

                  I talk through the myths that keep business owners busy, distracted, and second-guessing themselves. Things like extreme productivity habits, attending every event, constantly learning, living your life online, building huge audiences, creating complicated funnels, launching endless new offers, and assuming that scaling is always the goal.

                  Some of these things can be useful. Some can even be enjoyable. But none of them are automatic proof that you’re doing business well. And none of them are essential just because the internet keeps shouting about them.

                  This episode is really about stripping things back and remembering what actually matters. A business does not need to be loud, complicated, public, or hyper-optimised to work. It needs to make sense for you. It needs to fit your life, your energy, your strengths, and the way you actually want to work.

                  If your business feels heavier than it should, there’s a good chance it’s not because you need to do more. It might be because you’ve picked up too many rules that were never right for you in the first place.

                  🧡 In this episode, I talk about:

                  •  why productivity theatre is not the same as useful work 
                  •  the pressure to attend, buy, post, launch, and optimise everything 
                  •  why a quiet, simple business can still be a very successful one 
                  •  what actually matters more than following somebody else’s formula 
                  •  how to spot when your business has become cluttered with things you don’t need 
                  • This is a grounding episode for anyone who’s been overthinking their business, chasing the wrong things, or quietly wondering whether all this advice is making life harder instead of easier.

                    You do not need to cosplay someone else’s version of entrepreneurship.

                    You need a business that works.

                    And sometimes that starts by questioning the nonsense you’ve absorbed and getting honest about what actually fits.

                    💥 If this episode resonated, you can find me on Instagram, LinkedIn, or at https://libbylangley.com

                    📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

                    📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

                    🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

                    28 min
                  • 182: Why I Walked Away from "Success" | #182

                    In business, we’re taught that success should look like constant growth. Bigger offers, bigger programmes, more clients, more moving parts, more visible proof that things are working.

                    And sometimes that does work. Until it doesn’t.

                    In this episode, I’m talking about a version of success I built, lived, and eventually walked away from. Because from the outside it looked impressive. The money was coming in, the opportunities were there, people were congratulating me. But underneath all of that, it had become something I didn’t actually want to run.

                    I talk about the earlier version of my business where I had a team, an office, lots of clients, lots of activity, and plenty of external signs that things were going well. And I talk about the quieter, less visible truth underneath it. The exhaustion, the pressure, the cost of holding something together that no longer fit me.

                    I also share how that pattern repeated itself in more modern online-business ways. Programmes, containers, structures, models that looked sensible on paper but didn’t suit how I actually work, think, or want to support people.

                    This episode is really about recognising that there isn’t one “correct” business model. There isn’t one gold standard that everyone sensible should be aiming for. The right structure is the one that works for you living inside it.

                    In this episode, I explore:

                    🧡 The version of success I built and why I chose to walk away from it
                    🧡 How a business can look brilliant on paper and still feel wrong to run
                    🧡 Why I’ve stopped pretending certain business models suit me when they don’t
                    🧡 The difference between what works and what works for you
                    🧡 How structure drift makes businesses harder than they need to be
                    🧡 Why the packaging is often the problem, not the core of the work itself

                    This is an honest episode about self-awareness, business models, and giving yourself permission to stop chasing forms of success that don’t actually fit.

                    Because sometimes the bravest thing you can do is admit that the version of success everyone else admires is not the one you want.

                    💥 You can find me on Instagram, LinkedIn, or at https://libbylangley.com

                    📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

                    📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

                    🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

                    28 min
                  • 181: Do Less but Better | #181

                    There’s a lot of noise in business telling you to do more. More content, more platforms, more effort, more everything. And at some point, it just becomes exhausting.

                    In this episode, I’m bringing it back to something much simpler. Doing less, but doing it better. Not as a shortcut, and not as an excuse, but as a deliberate way of running a business that actually works for you.

                    We’re talking about what really matters when you strip everything back. Enjoying what you do, making proper profit, and building something that doesn’t drain you in the process. Because if you’re working flat out and it still doesn’t feel good, something’s off.

                    I also revisit the “house” way of thinking about your business. Foundations first, then the structure, then the marketing. Not the other way round. It’s a much calmer way to build, and it makes everything else easier to understand and maintain.

                    This isn’t about being lazy. It’s about being clear. Choosing what stays, what goes, and what actually deserves your time and attention.

                    If you’ve been feeling pulled in too many directions, or like your business has become a bit louder than you’d like, this will help you steady things again.

                    💥 If this episode resonated, you can find me on Instagram, LinkedIn, or at https://libbylangley.com

                    📧 I also send emails for when your brain won’t shut up and you need a bit of perspective: https://libbylangley.com/email

                    📙 My book Life in Business is an easy-to-read, neurodivergent-friendly guide to building the business you actually want: https://libbylangley.com/book

                    🔧 If your business needs a proper reset, the Business Sort-Out is me stepping into your business with you to make it more profitable and easier to run: https://libbylangley.com/sortout

                    27 min

                  About Messy Business - with Libby Langley

                  From the publisher's feed

                  Messy Business is a podcast about business and work, and all the things we’ve been taught to believe about both. It’s here to help you think better, not just know more.