The  micro-credit officer is lender’s primary interface with customers and  carries responsibility and ownership on critical aspects other than  business, such as brand image of the lender and micro-credit in the  market, identifying and addressing risks and ensuring adherence to the  process and regulations etc.

Of the total employee-base of over 3 Lakh people directly engaged  with micro-credit, nearly two-third work as micro-credit officers.

Given that the micro-credit business model is quite standard and  uniform, MFIN has launched these audiobooks as part of an industry-wide  on-line training-certification program that will train-assess-certify  micro-credit officers in an on-line environment on all essential  components of micro-credit necessary in their job including work ethics.