The micro-credit officer is lender’s primary interface with customers and carries responsibility and ownership on critical aspects other than business, such as brand image of the lender and micro-credit in the market, identifying and addressing risks and ensuring adherence to the process and regulations etc. As the micro-credit business model is quite standard and uniform, MFIN has launched these audiobooks as part of an industry-wide on-line training-certification program that will train-assess-certify micro-credit officers on all essential components of micro-credit.