Time Stamps

00:00 - Introduction

04:36 - Subscription-based model

06:16 - Focus on customer retention

07:30 - Need for education

08:32 - Emphasis on customer feedback

09:48 - Analytics-driven

11:28 - Emphasis on your trial & demo offers

12:20 - Personalization

13:16 - Referral marketing

14:30 - Influencer marketing

15:50 - Customer advocacy

16:46 - Conclusion

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