Customer service is the new marketing. Give great customer service and customers spread the word through social media. Give bad customer service, and customers spread the word even more. Micah Solomon, a leading expert in customer service, shares insights to a winning process. Welcome to Episode 287 of the Entrepreneurship Elevated Podcast!

Micah Solomon: Delivering Exceptional Customer Service

A show for entrepreneurs who want to increase their profits. And since when did talking about money need to be boring?! The Profit First Podcast gets serious about money by having the most fun possible.

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Have you looked at the executive team you've built for your business? Do they think just like you under pressure? As an entrepreneur, you need people to help you see your blind-spots. So says author and founder of Flourish Forums, Mike Maddock, who says the right forum can provide the kind of diverse thought that acts as your own growth advisory board. Listen in! Episode Notes  Mike Maddock is an entrepreneur, a keynote speaker, an executive coach and a writer.   He calls himself an Idea Monkey because he loves to solve problems with disruptive ideas. This passion for problem solving led him to establish Maddock Douglas, Inc. in 1991.  Maddock Douglas has become an internationally recognized innovation consultancy that has helped more than 25% of the Fortune 100 create and launch new products, services and business models. Mike has launched seven successful businesses - most recently Flourish Forums.  Flourish Forums is an invite-only growth advisory board engineered to help company leaders respond to quickly changing business environments. A doodler, turned cartoonist, turned author, Mike has been using words and pictures to get laughs and build ideas his entire life. Today, Mike is a contributor to Forbes and author of four bestselling books: Free the Idea Monkey...to focus on what matters most!, Brand New: Solving the Innovation Paradox and Flirting With the Uninterested, Innovating in a Sold, Not Bought Category. And finally, Plan D––his latest book about Disruptors. He also co-chairs the Gathering of Titans Entrepreneurial Conclave at MIT, and he is past Chapter president of Entrepreneurs’ Organization and Young Presidents’ Organization, both chapters located in Chicago.   Websites and Handles: www.flourishforum.com  www.mike-maddock.com www.maddockdouglas.com

Peer to Peer Forums with Mike Maddock- Mike Up In Your Business Podcast

Business coach and author Jeffrey Shaw discusses his new book The Self Employed Life  and the inspiration for writing it. And there's so much more, including the shift in his work from photography to coaching and speaking,  the different experiences of launching a self published book vs. using a publisher, and who we, as self employed business owners, need to become to be successful. Listen in!

MUIYB Podcast-The Self Employed Life w Jeffrey Shaw

Today we have a fun episode for you where the team plays the Swedish conversation game called HYGGE. We have a round table discussion regarding religion, committing crimes, doing one thing again for the first time and if money makes you happier.  For all new interviews and episodes please go to www.MMPodcast.me and subscribe. Enjoy the show!

Behind The Mike- Playing HYGGE With The Team

Bess and Mike focus on her journey growing a business in the cannabis industry which is highly regulated and highly taxed all while the industry generates hundreds of millions of dollars a year in revenue.

Growing A Business In the Marijuana Industry w Bess Byers #MUIYB

Thank you for being such a loyal listener! In order to support the needs of our audience we have created a new show called 'Mike Up In Your Business' or MUIYB for short. Go to www.MMPodcast.me to check it out! Right ow we are on spotify, apple, stitcher and more to come. The interviews are deeper, the topics are more current and the information is valuable for every business owner.

Micah Solomon: Delivering Exceptional Customer Service

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