Raving Fans Start Within

Michael Kidder on Sales Grit, Patience, and Playing the Long Game


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In this week's episode of Velosio’s Raving Fans Start Within podcast, Michael Kidder shares how he leverages 15 years of Microsoft ecosystem expertise and a "guide-on-the-side" philosophy to transform complex business challenges into enterprise value, along with why building a high-performance "team sport" culture is the secret to winning in the mid-market tech space.
Key Episode Takeaways:
- The Seller as Guide: High-impact professionals position themselves as educational guides rather than the "star" of the engagement.
- Confidence Through Delivery: A seller’s effectiveness is directly tied to their confidence in the back-end technical team’s ability to execute, making the "people" behind the product the most critical asset in technology consulting.
- The Power of Persistence: A "no" from a prospect is often just a "not now," and consistent value delivery through educational content can turn a multi-year holdout into a major client.
- Resilience in the Valleys: Success in the non-linear sales cycle depends on "fierce tenacity" and a temperament that can maintain consistency during inevitable dry spells.
- Adapting to Emerging Tech: In a rapidly evolving landscape, sales teams must shift from just mentioning tools like AI to articulating a clear, strategic approach that addresses client anxiety and goals.
01:57 - Career Transition from IT to Sales
03:49 - Passion for Customer Problem-Solving
05:32 - The Importance of Team and Confidence
07:00 - Evolution of Sales and Problem-Solving Focus
09:18 - Mid-Market Team Excellence
12:33 - Advice for Early Career Professionals
15:33 - Rapid Fire Personal Questions
Connect with Michael Kidder: https://www.linkedin.com/in/mkidder/
Connect with Chad: https://www.linkedin.com/in/chad-woods-a99479/
Learn More About Velosio: https://velosio.com
Work at Velosio: https://velosio.com/careers
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Raving Fans Start WithinBy Robbie Morrison