In this episode, host David Abrams is in conversation with Michael Przytula, Managing Director, Intelligent & Digital Workplaces at Accenture. Michael began his career journey working in the early days of enterprise email systems and Voice over Internet Protocol (or VoIP), which led him to real estate technology. Michael now leads Accenture's workplace technology practice in North America, where he spends his time focused on experience in the workplace. Like me, what truly drives Michael’s work is the realization that commercial real estate is ALL ABOUT THE PEOPLE. We both want to help people do things better, faster and more easily while at work. Michael notes that the built environment has really pivoted to being about the experiences and spaces that make a workplace that people love to work in. His ultimate goal is to create a standardized, streamlined and unified experience, no matter where people work. Michael highlights the need for more collaboration between building operators and their customers to determine the right set of digital services – before construction and after. Michael and I are aligned in our thinking and views on properties using technology to enhance customer experience in the building and facilitate connections to the surrounding community. I’m looking forward to our next conversation!  

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