Michigan Business Network

Jeffrey Mosher welcomes back Mark Ostach Digital Wellness Author and Human Connection Expert; who works with Fortune 500 companies & entrepreneurial start-ups. His company is Mark Ostach, based in Beverly Hills, MI.

For their latest discussion, they dive into thoughts about: A saying with deep roots in yoga and faith communities is becoming part of today’s hybrid workplace strategy and credited with helping to relieve overwhelmed employees and stop the revolving door of staff turnover. With a record number of 45 million employees calling it quits in March, managers are offering grace to employees as part of their management approach.

“Grace is about offering people what they need when they need it without fear of them taking advantage of you”, says Mark Ostach, Digital Wellness & Human Connection Expert who works with Fortune 500 companies, entrepreneurial startups and nonprofit organizations.

“With the COVID-19 pandemic disruptions both in our personal and work lives, employees need to get what they need to succeed, whether that’s specific encouragement, constructive feedback, a new assignment, or a second chance.”

What is the research by Berne Brown showing?, empathetic employers can make all the difference:

● 81% of employees reported a greater willingness to work longer hours for an empathic employer.

● 66% of employees indicate they would be willing to make trade-offs on pay if it means working for a more empathic employer.

● 90% of employees are more likely to stay with an organization that empathizes with their needs.

“The thought that money was the top driver for employees - doesn't that still hold today? doesn’t necessarily hold today,” shares Ostach. “Sometimes employees stumble and when a manager extends grace, it shows that employers actually do care.”

Ostach notes if leaders can model grace, (tell us more about what can happen) it may not always be scalable as far as a specific business matrix but it can become contagious. He recommends for managers to regularly re-evaluate your hybrid workplace plan and understand the pulse of their staff to understand their needs.

“Just as managers look at KPIs, they need to keep a pulse of employees.”

Examples of grace include:

● Offering to help

● Listening without reacting

● Asking clarifying questions

● Being transparent

● Supporting others

● Mentoring new hires

● Encouraging self-care

● Flexing with purpose

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Jeffrey Mosher speaks with Niveen Shatara, Vice President, Small Business of Bank of America Detroit, Bank of America, Troy, MI.

Bank of America has recently released the Small Business Owner Report (SBOR)

In their conversation Jeffrey looked to find out:

Which economic factors are small business owners most concerned about?

Have you seen any notable shifts in their concerns over the past year?

How are major economic concerns like inflation, supply chain disruptions, and labor shortages impacting business owners?

How is Bank of America addressing some of the issues and hardships that clients may face related to economic uncertainty?

Bank of America is the #1 small business lender, with over 11 million business owner clients. Given the current state of small businesses, what will 2022 look like and where do you see opportunities for growth?

Detroit British Swim School Owner Up 70% YOY, Invests in Pool Scouts for Third Brand in Portfolio.

Jeffrey Mosher speaks with Nora Farhat, Owner, Pool Scouts, Detroit, MI. She shares her career background and goes into why she branched out into a third franchise effort.

ABOUT POOL SCOUTS:

Virginia Beach, VA-based Pool Scouts is a premier pool service franchise focused on delivering a quality, consistent brand experience while providing pool cleaning, maintenance and minor repair services at residential properties. Technicians are trained in testing, monitoring, treating and servicing pools and can provide ongoing service as well as help at the beginning and end of the summer season. With 105 territories across 15 states, Pool Scouts offers a great opportunity as a low-cost franchise in the pool services industry with available territories across the United States. For more information or franchising opportunities, visit http://poolscoutsfranchise.com

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Transform MI explores the question, “What would MI look like if we were to transform systems, policy, practice, and culture so that everyone wins”? Transform MI will look deep into topics of embodiment, boundaries, harm, creativity, and more with people who are working to reshape our world and MI. This is a podcast of possibilities.

For Episode 2's six segments Angela and Mordecai explore The Health Opportunity and Equity (HOPE) Initiative which was launched in 2018 to start a new conversation about health because there was a fundamental belief that every person in the U.S. should have a fair and just opportunity for the best possible health and well-being.

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Jeffrey Mosher welcomes James McCurtis Jr., second vice president for the Lansing Branch NAACP, they are the June 2022 MVP (Most Valuable Partners) - Spotlight Interview for Capital Area Michigan Works!

Their topic of discussion is Lansing Juneteenth Job and Community Resource Fair.

In the conversation, they cover: What is the Juneteenth Job and Community Resource Fair and when is it happening?

Tell me a little about the relationship between the Lansing Branch NAACP and the Lansing Juneteenth Celebration.

How can attendees prepare for the Juneteenth Job and Community Resource Fair?

If employers are interested in getting involved with this event or future job fairs, who can they contact?

Where can people find the details for the Juneteenth Job and Community Resource Fair?

Can you tell us more about, and how to contact the Lansing Branch NAACP?

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Tony Conley wraps up his twenty-third episode with a two-part interview with Patrick De Haan, who started with GasBuddy in 2009.

Patrick is welcomed back for another interview, in light of the recent continued hikes in gas prices at the pump, which have eclipsed $5 per gallon in Michigan. Patrick shares with Tony what perceptions are right, wrong, and where things are going.

Patrick has analyzed and tracked oil markets and fuel prices for nearly two decades. A graduate of DePaul University, Patrick has a degree in Business Economics and has concentrated on downstream oil markets, including crude oil, gasoline, diesel, and jet fuel since 2005, when Patrick and a professor at Grand Valley State University launched a blog in that shared oil market insights and predicted gas price movements.

With a solid foundation, Patrick went to work with GasBuddy, a fuel-price tracking service, providing expertise for millions of users. Since then, he has provided regular commentary to U.S. News and World Report and is often quoted during gas price gyrations and fuel disruptions by almost all U.S. and international media outlets.

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Thank you to Benjamin Robinson and Motor City Skyline's music

Vic Verchereau welcomes Arjun Moorthy, who started out earning money as a paperboy and went on to earn trust by curating unbiased information for the public.

This is the interesting journey of Arjun, Born in India and raised in Nigeria and Canada, Arjun Moorthy has found his place in the world by helping people get all the facts on topics of importance.

Sorting through news stories and uncovering the facts is a huge task, but the journey of building an organization from nothing and surviving to thriving, is a news story in itself. A graduate from Stanford University's Graduate School of Business, he is a bright leader who has overcome the challenges of a start-up company and he is willing to share the story in this edition of the Leadership Lowdown! Listen in and "HEAR ALL ABOUT IT!" from this old paperboy.

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Jeffrey Mosher speaks with Alyssa Troub - Marketing and Communications Specialist, LAFCU, Lansing, MI

Welcome back Alyssa, remind us about LAFCU...

The past few months have been busy for LAFCU...

Tell us about:

LAFCU Awarding $3K to support education?

You've had some promotion of staff?

We understand a recent joint effort with Quality Dairy has been launched?

We're a little past the Springtime Shred Day, how did that go? and why are those opportunities important.

As we wrap up what other news for LAFCU do you have to share?

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Vic Verchereau welcomes Fred Ford whose life is a rich story of hard work and putting others first.

A son of Alabama sharecroppers, Fred Ford was also a gifted athlete, a successful career and an unshakable faith!

A manufacturing professional with an extensive, broad-based background of diversified responsibilities and accomplishments in the automotive industry. He has well established knowledge in business operations areas including information systems facilities management, production operations and public relations. He received the GM President’s Award for his outstanding leadership and dedication.

Mr. Ford is very active in his community as a deacon in his church and currently serves as the President of the Holt/South Lansing Rotary Club and is the treasurer on the Board of Education for the Holt School District. He has also served as junior and senior high football coach in both the Lansing and Holt School Districts and is a mentor and motivational speaker for children and youth in the Greater Lansing Area.

Mr. Ford joined us at our Lansing studios and we had a great visit to unravel an amazing journey from the son of sharecroppers to a corporate executive. Tune in for this conversation on the Leadership Lowdown!

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Tony Conley kicks-off his twenty-second episode, welcoming Patrick A. Heller, who specializes in economic outlook topics as a Radio Show Host, Columnist, Speaker, Executive Producer of the movie “Alongside Night” (economic thriller starring Kevin Sorbo now available in Blu-Ray and DVD formats), and as owner emeritus and now the communications officer of Liberty Coin Service in Lansing, Michigan.

His award-winning radio show Things You ‘Know’ That Just Aren’t So, And Important News You Need To Know can be heard at 8:45 AM EST Wednesday and Friday mornings on 1320-AM WILS in Lansing (http://www.1320wils.com). Patrick also writes Liberty’s Outlook, LCS’s monthly newsletter and weekly columns for NumismaticNews.net on the current numismatic, economic outlook, and precious metals subjects. He has been honored 18 times by national organizations and has receive additional state and local awards.

Pat has been appeared in Fox Business News, The Wall Street Journal, Forbes.com, ABCNews.com, The Journal of Accountancy, Michigan Banker, many Michigan newspapers, radio and television stations, as well as being quoted by several major US newspapers.

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Thank you to Benjamin Robinson and Motor City Skyline's music