It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.
And you know what happens? Those super expensive technology products or systems fail.
In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”
Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.
According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.
And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!
You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/